Combining cutting-edge interactive technologies with a shared passion for gaming, Mechanist Games is an independent game studio based in Xiamen, China. Since its founding in April 2011, the Mechanist team has produced a growing portfolio of worldwide releases, including the City of Steam, Heroes of Skyrim, Path of Immortals, Game of Sultans and Game of Khans. We are seeking a English-speaking customer support representative for our mobile games. It is a full-time position based in Hong Kong. What will you do? You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to: 1. Communicating effectively with players via ticket system and social platforms; 2. Promptly responding to in-game tickets, managing and collecting player feedback, complaints, concerns, etc; 3. Handling player-reported issues with a focus on providing solutions, positive interactions and follow-up; 4. Proofreading Chinese Traditional for (Including but not limited to operational activities, in-game texts and advertising texts); 5. Establishing and maintaining good relationships across teams and departments. Job requirements? Have good written and verbal communication skills in English; Love games, like to communicate with users, understand player's psychology and habits; Strong computer skills, the ability to operate multiple applications and platforms simultaneously; Strong problem-solving/troubleshooting skills; Proactive and creative with the drive to improve and continuously learn; Availability to work off-hours when needed; Pleasant personality, good teamwork, and stress tolerance; We always welcome fresh graduates or interns. 办公室地址：目前是定位在香港，具体的办公室还在寻找中

We are looking for candidates who have good command of both spoken and written English. English should be a must-to-have ability as he/ she is to deal with international clients on day-to-day basis, however we expect qualified candidates to not only demonstrate high language proficiency but also have strong critical thinking. If you are solid in language and have an analytical mind and curiosity to explore the world of consumers, you might be the right one for us. Please note that ‘English plus critical thinking/ analytical skills’ are what we expect from you. The Research Executive (RE) is part of the Research & Client Service team. Their primary responsibility is to work with senior managers to serve as a liaison between Witop and its clients, with responsibility for appropriate high levels of service to those clients. Requirements: 1、Graduates in Marketing, Business Studies, Psychology, Social Science, English Major or Statistics preferred; 2、Excellent command of written and spoken English; 3、Good interpersonal and client servicing skills with strong commitment; 4、Analytical, sensitive, eloquent, presentable; 5、Able to work under pressure with positive and proactive personality; 6、Able to handle multiple tasks and be attentive to details; 7、High PC proficiency, in particular MS Word, Excel and PowerPoint. Knowledge of SPSS will be an advantage.

1. Follow the curriculum to teach English to 3-16 years old children & teenagers. 根据课程体系，教授3-16岁少年儿童英文课程。 2. Responsible for the whole learning process for students. Help the students to do pre-learning and review, and keep close contact with parents about learning progress.全面负责学生的学习，对学生进行课前辅导与课后预习，及时与家长沟通学生学习情况。 3. Collect feedback from students and parents to improve continuously, dealing with complaints. 收集学生/家长的反馈信息并及时做出回复，协助处理学生/家长投诉 Qualification任职要求: 1. Major in children education, phycology, education, English or relevant fields. 本科以上学历，幼教、心理学、教育学、小学教育、英语相关专业。 2. TEM-4, fluent spoken English with standard pronunciation.英语专业四级，口语流利，发音标准。 3, National Teaching Qualification Certified 持有国家教师资格证。 Experience经验要求: Fresh graduates with qualifications mentioned above. 符合上述条件的应届毕业生 A similar internship and working experience are a plus. 有类似工作及实习经历者优先。 Competence能力要求: 1. Extrovert, empathy, responsible, patient and attention to detail. 性格开朗活泼，有爱心，有责任心，有耐心，注重细节。 2. Fluent in spoken English with standard pronunciation. 英文流利，发音标准。 3. Fast learner and creative.学习能力强，有创造力。 4. Love children, passionate about children's education. 喜欢小孩，对少儿教育有热情。 We offer我们提供: 1. Space for your continuous development.长久的发展空间 2. English is a working language. 和母语为英文的老师合作以及英文能力培训 3. Competitive compensation package: social insurance, paid vacation, base pay+ course bonus+ annual performance bonus, benefits for national holidays. 有竞争力的薪酬体系（五险一金，带薪年假，基本工资+课时费+年终公司业绩奖金+续班奖金+节假日福利） 4. Annual special awards for the top performer. 对于业绩突出员工的年度奖励。 5. Annual travel, regular team building。年度旅游，定期团队建设。 4. Support other teaching or marketing activities as needed, e.g Demo show, Festival Activities. 配合学校组织的各种教学活动和市场活动，如Demo课，活动等。

Main Responsibility: 主要工作职责： 1.Follow the curriculum to teach English for 3-16 years old children & teenagers. 根据课程体系，教授3-16岁少年儿童英文课程。 2.Responsible for whole learning process for students. Help the students to do pre-learning and review, keep a close contact with parents about learning progress.全面负责学生的学习，对学生进行课前辅导与课后预习，及时与家长沟通学生学习情况。 3.Collecting feedback from students and parents to make continuous improvement, dealing with complaints. 收集学生/家长的反馈信息并及时做出回复，协助处理学生/家长投诉 4. Support other teaching or marketing activities as needed, e.g Demo show, Festival Activities. 配合学校组织的各种教学活动和市场活动，如Demo课，活动等。 Qualification任职要求: 1. Major in children education, phycology, education, English or relevant fields. 本科以上学历，幼教、心理学、教育学、小学教育、英语相关专业。 2. TEM-4, fluent spoken English with standard pronunciation.英语专业四级，口语流利，发音标准。 3, National Teaching Qualification Certified 持有国家教师资格证。 Experience经验要求: Fresh graduates with above-mentioned qualification. 符合上述条件的应届毕业生 Similar internship and working experience is a plus. 有类似工作及实习经历者优先。 Competence能力要求: 1. Extrovert, empathy, responsible, patient and attention to details. 性格开朗活泼，有爱心，有责任心，有耐心，注重细节。 2. Fluent in spoken English with standard pronunciation. 英文流利，发音标准。 3. Fast learner and creative.学习能力强，有创造力。 4. Love children, passionate about children education. 喜欢小孩，对少儿教育有热情。 We offer我们提供: 1.Space for you continuous development.长久的发展空间 2.English is working Language. 和母语为英文的老师合作以及英文能力培训 3. Competitive compensation package: social insurance, paid vacation, base pay+ course bonus+ annual performance bonus, benefit for national holidays. 有竞争力的薪酬体系（五险一金，带薪年假，基本工资+课时费+年终公司业绩奖金+续班奖金+节假日福利） 4. Annual special awards for the top performer. 对于业绩突出员工的年度奖励。 5. Annual travel, regular team building。年度旅游，定期团队建设。 工作地址 成都高新区天府二街

Who we are? Hero Entertainment's ten development studios create mobile games that engage over 400 million registered users. From Crisis Action series, We Dance, We Race, King of Warship, Utopia: Origin, Art of War: Red Tide and NBA LIVE to bold new genres. By integrating its powerful operating system, marketing edge and innovative technology, Hero Entertainment has established a progressive development practice with broad agency distribution and research resources. Its CEO is the youngest on the China stock exchange, and the culture is equally fresh, modern and ambitious. Where you would come in... As a member of our Overseas Group, you'll be part of an international games operation business that empowers our overseas studios and marketing teams to integrate *****ization and internationalization processes into game development. This global initiative is vested in enhancing and guarding the player experience. You will help ensure our services, products and content are delivered to the highest standards worldwide. Job description - Specify *****ized operation strategies according to the characteristics of *****ized users, and plan community and in-game activities based on user characteristics. - Maintain communities in Native-English speaking countries, communicating with users, and assisting in solving ***** players' problems. - Provide support for the development and operation of the game through user feedback. - Using efficient communication skills, interface with outsourced translation, and maintain the quality and progress of translation in Chinese or English. Required qualifications - Native or bilingual proficiency in English. - Proficiency in Chinese is a plus. - Living experience in Brazil, Thailand, Indonesia is a plus. Desired qualifications - Have a wealth of gaming experience, preferably two years of mobile gaming experience, and demonstrate a commercial understanding and analysis of the games played - Experience in mobile game operation Hero Entertainment is an Equal Opportunity Employer. All qualified applicants will be considered equally for employment opportunities regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

职位职责： 1、撰写和编辑UI文本，帮助创作者更好的使用我们的产品； 2、与产品、设计、工程师、运营及本地化团队密切合作，设定整体用户体验的高标准； 3、与目标市场的合作方按照优先级共同推进项目； 4、领导内容审核，识别机会并推动区域活动内容的一致性，为我们的内容标准做出贡献，成为最佳实践的倡导者； 5、平衡业务与客户需求，确保功能开发的合理性，评估应用程序和体验的视觉风格、界面和交互流程； 6、综合内部和外部反馈，在快节奏的环境中，完成高质量的内容设计工作。 1.Write and edit UI text to help creators navigate our product; 2.Collaborate closely with product managers, product designers, engineers, ops, and *****ization to set a high bar for the overall user experience; 3.Manage and prioritize projects with multiple stakeholders across the target market; 4.Lead content audits to identify opportunities and drive consistency across the product; contribute to our content standards and be a champion for best practices; 5.Understand how to balance business requirements and customer needs in building features; ability to critique the visual style, interface, and interaction flow of applications and experiences; 6.Synthesize internal and external feedback; complete high-quality work in a fast-paced, dynamic work environment. 职位要求： 1、优秀的英文写作与口语沟通能力，流利的中文口语与阅读能力； 2、3年以上C端产品内容设计经验； 3、有与产品、设计、开发和本地化团队合作的经验； 4、具备创业心态，能积极主动地应对快速变化和不理想的情况，能在快节奏环境中管理多个项目时面对需求变化仍可保持专注； 5、写作作品集，包括但不限于：用户界面内容，短文本，用户教育内容，广告邮件，产品发布宣传内容，写作指南，内容词汇表或产品发布内容； 6、加分项：有国际化产品的全球团队协作经验；使用Figma的经验。 1.Excellent English written and verbal communication skills; 2.3+ years experience in content design for consumer-facing products; 3.Experience collaborating with Product Management, Design, Engineering, and *****ization teams; 4.Entrepreneurial attitude, ability to deal with rapid changes and situations that are not ideal; manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements; 5.Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, glossary additions or product launch content; 6.Preferred qualifications: Experience working on a global product with international partners; experience using Figma.

职位职责： 我们正在寻找AI/ML技术的技术专家，包括计算机视觉(CV)，自然语言处理(NLP)和音频信号处理。您将负责与各种利益相关者(产品、运营、政策和工程)合作，并开发最先进的模型。 1、利用自然语言处理、机器学习或计算机视觉等内容理解能力设计和构建产品核心能力，提取数据洞察并优化变现策略； 2、基于最新的深度学习、机器学习、统计和优化技术的算法开发创新性解决方案并构建业务问题原型； 3、从0到1管理数据项目，并与产品经理协作定义用户故事和成功指标来指导开发过程； 4、使用不限于AB测试等方法验证项目的商业价值和预计收益； 5、与工程团队合作部署数据模型并将解决方案规模化。 We are looking for generalists and specialists in AI/ML techniques, including computer vision (CV), natural language processing (NLP), and audio signal processing. You will be responsible for partnering with a variety of stakeholders (product, operations, policy, and engineering) and developing state-of-the-art models. 1. Design and build core capabilities by leveraging content understanding; capabilities, such as natural language processing, machine learning, or computer vision, to extract insights and improve monetization strategies; 2. Develop creative solutions and build prototypes for business problems using algorithms based on the latest deep learning, machine learning, statistics, and optimization techniques; 3. Independently manage data projects from 0 to 1, and collaborate with product managers to define user stories, and success metrics to guide the development process; 4. Verify the business value and estimated revenue of the project using methods such as AB testing; 5. Collaborate with engineering teams to deploy and scale data science solutions. 职位要求： 1、了解统计学，机器学习和分析的基本数学基础知识； 2、至少 3 年数据分析经验，具有 ML/DL 和 CV/NLP/Speech 之一的行业经验； 3、具有探索性数据分析、统计分析和假设检验以及模型开发的经验； 4、精通 SQL、Hive、Presto 或 Spark，并具有处理大型数据集的经验； 5、熟练掌握Python和SQL，以及tensorflow、pytorch等ML/DL框架； 6、清楚地了解数据pipeline、模型开发、模型测试和部署； 7、有 CI/CD（如 git）和云服务（如 AWS/GCP/Azure）的经验者优先； 8、具备英文沟通能力强；能够以易于理解的方式向技术/非技术同事传达分析和技术内容； 9、具有求知欲以及出色的解决问题和量化能力，包括拆解问题、找出根本原因并提出解决方案。 1. Knowledge of underlying mathematical fundamentals in statistics, machine learning and analytics; 2. At least 3 years experience in data modeling/analysis, with industry experience in ML/DL and one of CV/NLP/Speech; 3. Experience with exploratory data analysis, statistical analysis and hypothesis testing, and model development; 4. Fluency in SQL, Hive, Presto, or Spark and having experience working with large datasets; 5. High proficiency in Python and SQL, and ML/DL frameworks such as tensorflow, pytorch; 6. Clear understanding of data pipeline, model development, model testing and deployment; 7. Experience in CI/CD such as git and cloud services such as AWS/GCP/Azure will be highly desirable; 8. Advanced English with good communications skills; able to communicate analytical and technical content in an easy to understand way to both technical and non-technical audiences; 9. Intellectual curiosity, along with excellent problem-solving and quantitative skills, including the ability to desegregate issues, identify root causes and recommend solutions.

Duties & Responsibilities: 1.Assist in implementing and operating various security solutions, including SIEM, EDR, and vulnerability management tools. 2.Collaborate with DevOps, IT, and Business teams to ensure alignment with and support for our security vision and objectives. 3.Evaluate current cybersecurity processes and recommend improvements, ensuring the highest cybersecurity standards against external and internal threats, fraud, or theft. 4.Support IT and Security Audit including providing necessary evidence for audit processes. 5.Monitor and analyze security events to detect, investigate, and respond to potential security issues. Requirements: 1.Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Business Administration, or a related field. 2.Strong communication skills with the ability to collaborate effectively with stakeholders in both English and Chinese. 3.Knowledge of information security services and products, including but not limited to Firewalls, IDS/IPS, DLP, VPNs, DDOS Protection, WAF, Vulnerability Assessments, EDR, SIEM, SOC Operation, are desirable. 4.Experience in threat and vulnerability assessment, penetration testing and/or forensic analysis will be advantages.

日语为主，英文基本书面即可～  Provide global support covering all issues related to Veeva Vault  Learn everything about our software and use that knowledge to ensure client success  Support the client administrators across multiple organizations  Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues  Create and maintain knowledge articles in our customer support portal.  Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration  Provide coordinated support for getting new releases and configuration changes into production  Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds  Be a client facing representative of the Development and Product teams  Document new processes and keep existing documentation and tools up to date as the environment changes  Interface with engineering, product management and professional services when necessary  Excellent verbal and written communication skills in English and Japanese  Previous technology / admin / software / level 2 support related work experience  Bachelor’s degree in a related field or equivalent experiences  Proven ability to collaborate and build strong relationships with customers  Experience working successfully in a rapidly changing environment  Professional approach, exceptional customer service is essential  Knowledge document management systems Nice to Have  Knowledge and background in life sciences and / or content management  Knowledge of SQL database / ability to write queries  Understanding of Java, SQL, HTML, XML, JSON, SOAP, REST API  Experience in cloud / hosted software environment

Provide post-implementation System Consulting and Administration ? Communicate with China customers, gathering and analyzing requirements ? Support the customer-internal System Releases Cycle, including: o Customer engagement for the new requirements o Design and enable new product features o Tier 2/3 Incident Trouble shooting o Environment Management o Execute Customer Change Request o Data imports and exports maintenance o Adding/deleting/changing users, setting up security, changing territory and role hierarchy o Build KPI reports based on customers’ requirement o User training / feature education o Best practice sharing ? Willingness to “wear any hat” necessary to make the Customer successful ? Interact with Veeva Product Support on customer’s behalf ? Grow the capabilities of the team, develop best practices and accelerators 任职要求：At least Bachelor’s degree in Life Science, Computer Science, Computer Engineering, or related degree ? Strong Technical background, 5+ years of experience in Python and MySQL. Good understanding of software architect, data model, familiar with SQL ? Smart and eager to learn new things, ability to work independently in a fast-moving environment ? Ability to work under big pressure, always commit to the work assigned to him/her ? Excellent communication skills – ability to deliver formal presentation in the workshop, collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction ? Fluent English language proficiency in both verbal and written English ? Ability to juggle and prioritize

What will you do? Lead a team of product managers working on our core Consumer Platform products that make Klook the preferred app to discover and purchase experiences and related products for their travel Drive customer growth and engagement by turning every customer interactions with the Klook App moments of Joy Work closely and influence cross-vertical product teams to ensure that the end to end customer experience is optimal Monitor product metrics, identify opportunities, and optimize functionality Conduct quarterly and annual strategy and planning process for App user domain Conduct monthly and quarterly business reviews to share performances and roadmap What is expected? Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA is a plus 8+ years of experience in product management, with a track record of delivering successful products Strong leadership skills with experience managing and mentoring product teams. Exceptional strategic thinking, analytical skills, and problem-solving abilities Proven ability to collaborate effectively across departments and manage stakeholder relationships Excellent communication and presentation skills to convey complex concepts to both technical and non-technical audiences Business level or above fluency in English and Mandarin Chinese is preferred Familiarity with agile methodologies and product management tools Passion for travel and a deep empathy for our customers around the world

【Responsibilities】 1. Front-End Development a. Build modular and reusable components and web pages using TypeScript and React. b. Convert design prototypes and wireframes into high-quality implementations. 2. Performance & Reliability a. Optimize applications for maximum speed, scalability, and usability. b. Identify potential performance bottlenecks and develop solutions. 3. Collaboration & Communication Work with UI/UX designers to ensure a seamless user experience and consistent design language. 4. Code Quality & Best Practices a. Write clean, maintainable, secure and well-documented code. b. Conduct and participate in code reviews to ensure code quality and share knowledge. c. Implement secure coding practices to protect against common front-end vulnerabilities. 5. Testing Test the functionalities developed, better to have unit and integration tests to ensure reliability and quality. 6. Continuous Improvement Stay up to date with emerging front-end technologies and best practices. 【Education & Experience】 1. Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). 2. 2+ years of professional experience in React (or alternative) and TypeScript development. 【Technical Skills】 1. Strong understanding of TypeScript and JavaScript fundamentals. 2. Experience with front-end tooling (Webpack, Babel, ESLint, Prettier, etc.). 3. Familiarity with state management libraries (e.g. Redux, MobX, or similar). 4. Understanding of RESTful APIs or GraphQL for data retrieval and state synchronization. 5. Solid knowledge of CSS frameworks. 6. Awareness of OWASP Top 10 security risks and secure coding best practices for front-end applications. 【Soft Skills】 1. Excellent communication and collaboration abilities. 2. Problem-solving mindset and a proactive approach to identifying and fixing issues. 3. Ability to work effectively in an agile development environment. 4. Proficient in spoken, written, and listening comprehension of English, with the ability to effectively collaborate in cross-functional, international teams and clearly document technical information.

THE ROLE As an Associate Interaction Designer, you will report to a Manager of Interaction Design in Chengdu and work closely with other designers and the product team through out all stages of development, both in Chengdu, and with our North American headquarters. We are looking for creative thinkers with a background or interest in user-centered design that also has a good eye for design. In this role you will have the opportunity to use your skills to make a real difference in the lives of others. RESPONSIBILITIES Collaborate with North American Designers and Researchers who have direct access to North American users. Be able to interpret Personas, Usability Test Results and Analytics from North American colleagues to iteratively improve your designs. Work closely with Chengdu and Xian based developers in a SCRUM development process. Use Interaction Design methods to create meaningful relationships between people and the products and services that they use. Create wireframes and prototypes of web and mobile software in Axure RP software in collaboration with North American designers. REQUIRED EDUCATION AND EXPERIENCE English communication skills. Degree or experience in a related field. Design portfolio showing Interaction Design for mobile or web-applications. We’re specifically interested in your user-centered design process and problem solving skills. A proven bias towards understanding and solving the problems of people. We’re not looking for coders or technologists. DESIRED EXPERIENCE AND QUALITIES Translate user needs, business requirements, and technical constraints into intuitive and usable designs. Conduct and synthesize user research (e.g., usability testing, interviews, surveys) with support from senior team members. Create wireframes, user flows, user research, data analysis report,prototypes Collaborate closely with product managers, developers, researchers, and other stakeholders to define and implement innovative UX solutions. Participate in design critiques, feedback sessions, and cross-functional reviews. Contribute to and help maintain design systems and style guides. Iterate on designs based on user feedback, data, and business goals. Stay up to date with UX trends, best practices, and emerging technologies.

Core Responsibilities Strategic Leadership: - Develop and execute monthly/quarterly sales strategies to meet KPIs. Team Management: - Coach and mentor TLs to optimize staffing, performance evaluation, and training programs. - Enhance team productivity by providing data. - driven insights and providing advice on *****ized incentive strategies. Process Optimization: - Standardize TeleSales workflows and analyze key metrics (e.g., call duration, number of calls, etc.) to identify improvement opportunities. Compliance & Risk Control: Ensure adherence to Philippines ***** regulations (e.g., data privacy laws, TeleSales compliance) and company policies. Requirements Experience: - 5+ years in TeleSales, with at least 2 years in team management roles (experience managing 40+ members is a plus). - Proven track record in the Philippines market. - Fintech industry experience is highly preferred. Skills & Competencies: - Strong leadership with expertise in motivating ******* teams**. - Proficiency in English (mandatory), Chinese language skills are a plus. - Knowledge of Philippines TeleSales regulations and risk management. 岗位职责： 1、根据团队指标制定行动方案，带领海外当地团队完成业绩目标； 2、对电销员工进行培训和激励，保证小组整体的工作目标达成； 3、负责海外团队日常管理工作，包括团队目标分解、人员激励、人员绩效管理等工作，维持团队稳定； 4、突发应急问题的处理，能快速提供解决方案以及可实行建议； 5、运用专业技能经验，分析日常数据问题及难题，协助经理提出解决方案； 6、培养及选拔优秀员工，储备管理人才。 任职条件： 1、本科及以上学历优先，有2年以上银行类或者互金融机构团队管理经验优先考虑； 2、熟悉海外市场，有海外当地团队管理经验。熟知小额贷款知识、分析、电销等业务流程，熟悉各阶段客群的营销方式； 3、愿意派驻海外，且英语有一定口语基础，可以作为工作语言； 4、熟练掌握PPT等办公软件，具备很强的分析数据能力； 5、有独立思考能力和管理能力； 6、具有一定的领导力，很强的抗压能力。

Key Responsibilities: 1. Manage and grow the company’s international social media presence across platforms like Twitter, Discord, YouTube, and LinkedIn to enhance brand visibility and support business objectives. 2. Manage and engage with user communities, gather feedback, conduct user research, plan and execute campaigns to achieve user growth targets. 3. Collaborate closely with the business development and international marketing teams to align strategies and achieve shared goals. Qualifications: 1. Bachelor’s degree or above from a top-tier university (211 program and above) with a minimum of 3 years of experience in social media management, marketing, particularly in an international context. 2. Fluent in English with excellent reading, writing, and communication skills. 3. Extensive domestic media resources. 4. Strong analytical skills, with the ability to interpret data and develop actionable insights. Proficient in using data analysis tools and methodologies to drive results. Preferred Qualifications: 1. Experience in the blockchain industry. 2. Studying abroad experience is preferred.