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工作职责: 1. 负责英文视频的听译, 打轴及校对 2. 负责游戏文档中英互译的翻译及校对工作 3. 严格按项目要求,高质量、高标准地完成公司安排的笔译、校对工作 4. 负责其他与游戏相关的业务支持工作 任职资格: 1. 本科及以上学历,研究生或海外留学背景优先,英语相关专业,英语专业能力八级或以上水平 2. 3年以上游戏行业翻译经验,热爱游戏行业,熟练掌握多类型游戏的文本风格,有软件(游戏)本地化、翻译等相关实习及项目经验更佳 3. 精通英语,中英可作为工作语言; 有视频打轴经验 4. 文字组织能力强,符合笔译要求,持有CATTI笔译证书优先考虑 5. 沟通理解能力强,能够按时按要求完成任务 6. 优秀的团队合作能力、归纳和学习能力,工作细致认真负责,能承受一定的工作压力,积极乐观、自我驱动、有责任心
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15k-20k·13薪 经验不限 / 大专移动互联网,游戏 / D轮及以上 / 150-500人Combining cutting-edge interactive technologies with a shared passion for gaming, Mechanist Games is an independent game studio based in Xiamen, China. Since its founding in April 2011, the Mechanist team has produced a growing portfolio of worldwide releases, including the City of Steam, Heroes of Skyrim, Path of Immortals, Game of Sultans and Game of Khans. We are seeking a English-speaking customer support representative for our mobile games. It is a full-time position based in Hong Kong. What will you do? You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to: 1. Communicating effectively with players via ticket system and social platforms; 2. Promptly responding to in-game tickets, managing and collecting player feedback, complaints, concerns, etc; 3. Handling player-reported issues with a focus on providing solutions, positive interactions and follow-up; 4. Proofreading Chinese Traditional for (Including but not limited to operational activities, in-game texts and advertising texts); 5. Establishing and maintaining good relationships across teams and departments. Job requirements? Have good written and verbal communication skills in English; Love games, like to communicate with users, understand player's psychology and habits; Strong computer skills, the ability to operate multiple applications and platforms simultaneously; Strong problem-solving/troubleshooting skills; Proactive and creative with the drive to improve and continuously learn; Availability to work off-hours when needed; Pleasant personality, good teamwork, and stress tolerance; We always welcome fresh graduates or interns. 办公室地址:目前是定位在香港,具体的办公室还在寻找中
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9k-14k 经验1-3年 / 硕士企业服务,移动互联网 / 不需要融资 / 15-50人We are looking for candidates who have good command of both spoken and written English. English should be a must-to-have ability as he/ she is to deal with international clients on day-to-day basis, however we expect qualified candidates to not only demonstrate high language proficiency but also have strong critical thinking. If you are solid in language and have an analytical mind and curiosity to explore the world of consumers, you might be the right one for us. Please note that ‘English plus critical thinking/ analytical skills’ are what we expect from you. The Research Executive (RE) is part of the Research & Client Service team. Their primary responsibility is to work with senior managers to serve as a liaison between Witop and its clients, with responsibility for appropriate high levels of service to those clients. Requirements: 1、Graduates in Marketing, Business Studies, Psychology, Social Science, English Major or Statistics preferred; 2、Excellent command of written and spoken English; 3、Good interpersonal and client servicing skills with strong commitment; 4、Analytical, sensitive, eloquent, presentable; 5、Able to work under pressure with positive and proactive personality; 6、Able to handle multiple tasks and be attentive to details; 7、High PC proficiency, in particular MS Word, Excel and PowerPoint. Knowledge of SPSS will be an advantage.
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1. Follow the curriculum to teach English to 3-16 years old children & teenagers. 根据课程体系,教授3-16岁少年儿童英文课程。 2. Responsible for the whole learning process for students. Help the students to do pre-learning and review, and keep close contact with parents about learning progress.全面负责学生的学习,对学生进行课前辅导与课后预习,及时与家长沟通学生学习情况。 3. Collect feedback from students and parents to improve continuously, dealing with complaints. 收集学生/家长的反馈信息并及时做出回复,协助处理学生/家长投诉 Qualification任职要求: 1. Major in children education, phycology, education, English or relevant fields. 本科以上学历,幼教、心理学、教育学、小学教育、英语相关专业。 2. TEM-4, fluent spoken English with standard pronunciation.英语专业四级,口语流利,发音标准。 3, National Teaching Qualification Certified 持有国家教师资格证。 Experience经验要求: Fresh graduates with qualifications mentioned above. 符合上述条件的应届毕业生 A similar internship and working experience are a plus. 有类似工作及实习经历者优先。 Competence能力要求: 1. Extrovert, empathy, responsible, patient and attention to detail. 性格开朗活泼,有爱心,有责任心,有耐心,注重细节。 2. Fluent in spoken English with standard pronunciation. 英文流利,发音标准。 3. Fast learner and creative.学习能力强,有创造力。 4. Love children, passionate about children's education. 喜欢小孩,对少儿教育有热情。 We offer我们提供: 1. Space for your continuous development.长久的发展空间 2. English is a working language. 和母语为英文的老师合作以及英文能力培训 3. Competitive compensation package: social insurance, paid vacation, base pay+ course bonus+ annual performance bonus, benefits for national holidays. 有竞争力的薪酬体系(五险一金,带薪年假,基本工资+课时费+年终公司业绩奖金+续班奖金+节假日福利) 4. Annual special awards for the top performer. 对于业绩突出员工的年度奖励。 5. Annual travel, regular team building。年度旅游,定期团队建设。 4. Support other teaching or marketing activities as needed, e.g Demo show, Festival Activities. 配合学校组织的各种教学活动和市场活动,如Demo课,活动等。
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Main Responsibility: 主要工作职责: 1.Follow the curriculum to teach English for 3-16 years old children & teenagers. 根据课程体系,教授3-16岁少年儿童英文课程。 2.Responsible for whole learning process for students. Help the students to do pre-learning and review, keep a close contact with parents about learning progress.全面负责学生的学习,对学生进行课前辅导与课后预习,及时与家长沟通学生学习情况。 3.Collecting feedback from students and parents to make continuous improvement, dealing with complaints. 收集学生/家长的反馈信息并及时做出回复,协助处理学生/家长投诉 4. Support other teaching or marketing activities as needed, e.g Demo show, Festival Activities. 配合学校组织的各种教学活动和市场活动,如Demo课,活动等。 Qualification任职要求: 1. Major in children education, phycology, education, English or relevant fields. 本科以上学历,幼教、心理学、教育学、小学教育、英语相关专业。 2. TEM-4, fluent spoken English with standard pronunciation.英语专业四级,口语流利,发音标准。 3, National Teaching Qualification Certified 持有国家教师资格证。 Experience经验要求: Fresh graduates with above-mentioned qualification. 符合上述条件的应届毕业生 Similar internship and working experience is a plus. 有类似工作及实习经历者优先。 Competence能力要求: 1. Extrovert, empathy, responsible, patient and attention to details. 性格开朗活泼,有爱心,有责任心,有耐心,注重细节。 2. Fluent in spoken English with standard pronunciation. 英文流利,发音标准。 3. Fast learner and creative.学习能力强,有创造力。 4. Love children, passionate about children education. 喜欢小孩,对少儿教育有热情。 We offer我们提供: 1.Space for you continuous development.长久的发展空间 2.English is working Language. 和母语为英文的老师合作以及英文能力培训 3. Competitive compensation package: social insurance, paid vacation, base pay+ course bonus+ annual performance bonus, benefit for national holidays. 有竞争力的薪酬体系(五险一金,带薪年假,基本工资+课时费+年终公司业绩奖金+续班奖金+节假日福利) 4. Annual special awards for the top performer. 对于业绩突出员工的年度奖励。 5. Annual travel, regular team building。年度旅游,定期团队建设。 工作地址 成都高新区天府二街
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Who we are? Hero Entertainment's ten development studios create mobile games that engage over 400 million registered users. From Crisis Action series, We Dance, We Race, King of Warship, Utopia: Origin, Art of War: Red Tide and NBA LIVE to bold new genres. By integrating its powerful operating system, marketing edge and innovative technology, Hero Entertainment has established a progressive development practice with broad agency distribution and research resources. Its CEO is the youngest on the China stock exchange, and the culture is equally fresh, modern and ambitious. Where you would come in... As a member of our Overseas Group, you'll be part of an international games operation business that empowers our overseas studios and marketing teams to integrate *****ization and internationalization processes into game development. This global initiative is vested in enhancing and guarding the player experience. You will help ensure our services, products and content are delivered to the highest standards worldwide. Job description - Specify *****ized operation strategies according to the characteristics of *****ized users, and plan community and in-game activities based on user characteristics. - Maintain communities in Native-English speaking countries, communicating with users, and assisting in solving ***** players' problems. - Provide support for the development and operation of the game through user feedback. - Using efficient communication skills, interface with outsourced translation, and maintain the quality and progress of translation in Chinese or English. Required qualifications - Native or bilingual proficiency in English. - Proficiency in Chinese is a plus. - Living experience in Brazil, Thailand, Indonesia is a plus. Desired qualifications - Have a wealth of gaming experience, preferably two years of mobile gaming experience, and demonstrate a commercial understanding and analysis of the games played - Experience in mobile game operation Hero Entertainment is an Equal Opportunity Employer. All qualified applicants will be considered equally for employment opportunities regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
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岗位职责: Job Title: Technican(DOIT) Department: Center for Digital World with Intelligent Things (DOIT), HKUST(GZ) Job ID: Job Posting Details Formally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the “Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area” and the “Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou”. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong Kong integrated educational development and become a world-famous high-level university, endeavoring to nurture future-oriented, high-level and innovative talents. HKUST(GZ) is located at **** Duxue Road, Qingsheng Hub Cluster, Nansha District, Guangzhou. The campus covers an area of about 1,669 mu (111.3 hectares) and is divided into two construction phases. The first phase covers an area of about 716 mu (47.7 hectares) with a floorage of about 636,000 square meters (63.6 hectares), which had been officially put into use in September 2022. The design of the campus blends natural scenery with architecture, with key cutting-edge technologies for energy conservation and environmental protection adopted during the design and construction process, in a bid to establish the campus as a new benchmark of green, smart and sustainable development. Duties 1.Organize events and group activities at the center; 2.Manage the facilities, furniture, and equipment; 3.Oversee general management and daily operation; 4.Coordinate with sister labs/units for demos and visits; 5.Support non-technical issues such as renovation, maintenance, and reimbursement; 6.Other related duties as assigned. 任职要求: Qualification Requirements 1.A Master’s degree in EE, CS, or related disciplines, plus at least 5-year working experience in university, research institution, or hi-tech company; 2.Sound knowledge in R&D, project management, lab administration, and event organization is preferred; 3.Strong sense of responsibility, leadership, ability to delegate is required; 4.Good time management skill and ability to handle multiple tasks simultaneously are essential; 5.A good command of written Chinese and English. Proficiency in English, Putonghua and Cantonese is preferred; 6.Proficiency in MS Office, Excel, and project management tools is preferred. This is a Mainland appointment, and the appointee will be offered a contract by HKUST(GZ) entity in accordance with the Mainland labor laws and regulations. Starting salary will be commensurate with qualifications and experience. Application Procedure In support of a green work environment, we accept applications submitted online only. To apply, please register and log in via this link: https://career.hkust-gz.edu.cn/en/career and search for the opening by Job ID or Job Title. Applicants should include a Resume in their applications, and could check their application status via the recruitment website. We thank applicants for their interest but advise only shortlisted candidates will be notified of the result of the application. In exceptional circumstances, for example unsuccessful application, please contact Human Resources Department at ********************. (Information provided by applicants will be used for recruitment and other employment-related purposes only.)
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20k-40k·16薪 经验3-5年 / 不限游戏 / 不需要融资 / 150-500人工作职责: 1.Conduct English/Mandarin translation for daily communication, documentation, and meetings with a high level of clarity and accuracy 2.Manage day-to-day operation aspects of the assigned projects & tasks -coordinate team meetings & discussions and do follow ups -track schedule and facilitate production plans -arrange onboarding,1-1, probation & performance reviews -closely monitor team health and performance -synchronize information with all interest parties 3.Spot issues & risks in the operations and resolve them with interest parties in a timely manner 4.Work with Rioters to optimize workflow to ensure a sustainable growth of team and project 5.Organize and promote team-building activities & events to enhance team bonding and cultivate a positive team environment 任职资格: 1.Proficient in both spoken and written English as well as Mandarin 2.Capable of clearly articulating ideas and comprehending information accurately 3.Excellent in time management and critical thinking 4.Able to act proactively to spot problems and find solutions or provide suggestions 5.Able to work independently on assigned projects & tasks with little to no peer support 6.Able to prioritize tasks and allocate resources based on circumstances with flexibility and efficiency 7.Open to feedback and maintain a positive attitude 8.Previous experience in game industry & project management is preferred 9.Oversea studying background is preferred
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20k-30k 经验3-5年 / 本科企业服务,医疗丨健康 / 上市公司 / 2000人以上Provide post-implementation System Consulting and Administration ? Communicate with China customers, gathering and analyzing requirements ? Support the customer-internal System Releases Cycle, including: o Customer engagement for the new requirements o Design and enable new product features o Tier 2/3 Incident Trouble shooting o Environment Management o Execute Customer Change Request o Data imports and exports maintenance o Adding/deleting/changing users, setting up security, changing territory and role hierarchy o Build KPI reports based on customers’ requirement o User training / feature education o Best practice sharing ? Willingness to “wear any hat” necessary to make the Customer successful ? Interact with Veeva Product Support on customer’s behalf ? Grow the capabilities of the team, develop best practices and accelerators 任职要求:At least Bachelor’s degree in Life Science, Computer Science, Computer Engineering, or related degree ? Strong Technical background, 5+ years of experience in Python and MySQL. Good understanding of software architect, data model, familiar with SQL ? Smart and eager to learn new things, ability to work independently in a fast-moving environment ? Ability to work under big pressure, always commit to the work assigned to him/her ? Excellent communication skills – ability to deliver formal presentation in the workshop, collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction ? Fluent English language proficiency in both verbal and written English ? Ability to juggle and prioritize
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45k-60k·13薪 经验10年以上 / 本科旅游|出行 / D轮及以上 / 500-2000人Responsibilities 1. Responsible for conducting comprehensive analysis, evaluation, and providing recommendations on the internal controls of the company's diverse business operations. 2. Establishing and implementing risk analysis and control systems, as well as maintaining risk matrices and key controls. 3. Monitoring and overseeing follow-up action plans based on audit recommendations from third-party organizations. 4. Providing project support according to business needs, while continuously conducting risk management and promoting internal control training. Requirements 1. Over 8 years of experience in internal control and internal risk management. 2. Demonstrate strong communication and interpersonal skills, proficiency in English and Mandarin, with the ability to independently communicate with global stakeholders to promote projects effective3. Exhibit keen business acumen and data sensitivity to timely identify key risk points in the business process, offering effective suggestions that can be implemented. 4. Display proficient project management skills to independently complete project planning, implementation, work papers, and reporting tasks. 5. Familiarity with e-commerce or OTA business or experience with SOX is a plus. 6. Professional qualifications such as CPA or CIA are plus.
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30k-50k 经验3-5年 / 本科科技金融 / C轮 / 150-500人Duties & Responsibilities: 1.Assist in implementing and operating various security solutions, including SIEM, EDR, and vulnerability management tools. 2.Collaborate with DevOps, IT, and Business teams to ensure alignment with and support for our security vision and objectives. 3.Evaluate current cybersecurity processes and recommend improvements, ensuring the highest cybersecurity standards against external and internal threats, fraud, or theft. 4.Support IT and Security Audit including providing necessary evidence for audit processes. 5.Monitor and analyze security events to detect, investigate, and respond to potential security issues. Requirements: 1.Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Business Administration, or a related field. 2.Strong communication skills with the ability to collaborate effectively with stakeholders in both English and Chinese. 3.Knowledge of information security services and products, including but not limited to Firewalls, IDS/IPS, DLP, VPNs, DDOS Protection, WAF, Vulnerability Assessments, EDR, SIEM, SOC Operation, are desirable. 4.Experience in threat and vulnerability assessment, penetration testing and/or forensic analysis will be advantages.
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职位职责: CRM产品经理是一个面向内部的职位,通过与销售团队的紧密合作,建立CRM在全球范围内的最佳实践,推动销售和业务的增长。 凭借对CRM系统架构的专业知识,在快节奏的环境中,提供解决方案和可行性建议。并通过与开发团队合作,确保产品按时交付和满足内部销售团队的需求。您需要具备深入了解内部销售流程和业务需求的能力,以及卓越的项目管理和团队合作能力。 1、负责CRM相关产品的流程和功能设计,定义产品路线图,编写产品需求文档; 2、与内部销售团队紧密合作,收集和分析销售流程和业务需求; 3、管理产品开发的整个生命周期,包括项目计划、进度跟踪和风险管理; 4、与开发团队密切合作,确保产品按时交付,并满足高质量标准; 5、产品指标监控&分析,与相关团队合作快速识别问题以及产品功能连续迭代,追求产品关键指标的提升。 The Product Manager - CRM is an internal-facing role that works closely with the sales team to establish best practices for CRM usage globally, driving sales and business growth. Leveraging your expertise in CRM system architecture, you will provide solutions and feasibility recommendations in a fast-paced environment. Collaborating with the development team, you will ensure on-time delivery and meet the needs of the internal sales team. You will need to have a deep understanding of internal sales processes and business requirements, as well as excellent project management and teamwork skills. 1. Responsible for the process and functional design of CRM products, defining product roadmaps and writing product requirements documents; 2. Work closely with the internal sales team to gather and analyze sales processes and business requirements; 3. Manage the entire product development lifecycle, including project planning, progress tracking, and risk management; 4. Work closely with the development team to ensure products are delivered on time and meet high quality standards; 5. Monitor and analyze product indicators, work with relevant teams to quickly identify problems and continuously iterate product functions, and pursue the improvement of key product indicators. 职位要求: 1、本科以及以上学历,5年以To B产品工作经历,其中至少 2 年广告或 CRM 相关经验; 2、具有互联网内部销售管理经验,熟悉并了解端到端业务流程(线索到成单), 有大型商业化 CRM系统例如:Salesforce,Microsoft,Oracle,SAP相关CRM产品实施交付经验者为佳; 3、出色的沟通和表达能力,能够与不同的利益相关者进行有效的沟通,并推动决策; 4、对数据敏感,具有良好的逻辑思维能力和数据分析能力,善于利用数据分析和改善业务,有过主数据管理相关经验者为佳。 5、英语流利,能够进行英文文档的撰写和口头交流,有海外留学工作经历为佳。 1. Bachelor's degree or above, with more than 5 years of work experience in CRM or related B2B products; At least 2 years of advertising or CRM related experience. 2. Have experience in Internet internal sales management, familiar with and understand the end-to-end business process (lead to order). With experience in the implementation and delivery of large-scale commercial CRM systems such as Salesforce, Microsoft, Oracle, and SAP are preferred; 3. Excellent communication and presentation skills, able to effectively communicate with different stakeholders and drive decision-making; 4. Data-sensitive, with strong logical thinking and data analysis skills, adept at using data analysis to improve business; 5. Fluent in English, able to write and communicate orally in English. Overseas study or work experience is preferred.
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30k-60k 经验3-5年 / 本科内容资讯,短视频 / D轮及以上 / 2000人以上职位职责: 成为全球商业化团队的一员并参与驱动海外业务增长,接触从广告产品到客销关系全链路业务流程并参与数据体系建设,赋能业务。 Be part of the monetization team and contribute to global expansion. Chance to get a full view of monetization products and business operations and participate in building data assets to drive business value. 1、负责面向海外业务梳理业务运营中的数据流程,输出数据产品以及框架性的数据洞察; 2、在深入理解产品细节,业务流程、充分调研同类产品的基础上,以务实创新的原则探索最佳实践并推动落地; 3、亲自动手跑通数据流程,与研发协作,输出高质量的产品原型文档; 4、与相关团队充分协作,充分理解业务难点,把握短期和长期实现目标,制定清晰合理有共识的路线图,通过短期策略支持业务,同时推动长期产品迭代开发和上线。 1. Responsible for streamlining business workflow, delivering data products and data insights frameworks for overseas monetization business; 2. Define best practices based on a deep understanding of business workflow and product details through analysis of industry-leading products, be practical and creative; 3. Hands on the prototype of the data workflow. Collaborate with the RD team. Produce high quality product design documents; 4. Align with stakeholders, fully understand the pain point of the business, deal with both short-term and long-term solutions, and come up with a solid roadmap, support the business with short-term fix and strategy. At the same time, drive long-term product design iterations and product releases. 职位要求: 1、大学本科及以上学历,3年以上产品工作经验,2年以上数据产品相关经验; 2、熟练掌握SQL查询和Debug原数据的能力; 3、熟知数据分析框架,能将场景需求拆解成逻辑清晰的数据产品体系; 4、能独立发现问题并提出解决方案; 5、高质量产品文档及原型产出能力; 6、流畅的英文口语和书面表达; 7、有数据分析,数据科学,数据工程,统计分析相关经验优先。 1. Bachelor's degree or above, 3+ years experience in product management, 2+ years in data products area; 2. Great SQL capability for data processing and debugging; 3. Familiar with the data analysis framework, can break complex business requirements into systematical data systems; 4. Ability to execute independently; 5. Ability to produce high quality PRD and prototypes; 6. Fluent in English; 7. Experience in data analysis, data scientist, data engineering, statistics, analytics is a plus.
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We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. *Provide global support covering all issues related to Veeva Vault *Learn everything about our software and use that knowledge to ensure client success *Support the client administrators across multiple organizations *Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues *Create and maintain knowledge articles in our customer support portal. *Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration *Provide coordinated support for getting new releases and configuration changes into production *Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds *Be a client facing representative of the Development and Product teams Document new processes and keep existing documentation and tools up to date as the environment changes *Interface with engineering, product management and professional services when necessary *Availability to work a rotating weekend on call schedule * Excellent verbal and written communication skills in English and Korean * Previous technology / admin / software / level 2 support related work experience *Bachelor’s degree in a related field or equivalent experiences *Proven ability to collaborate and build strong relationships with customers * Experience working successfully in a rapidly changing environment *Professional approach, exceptional customer service is essential *Knowledge document management systems *Detail oriented, able to manage multiple tasks and priorities
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25k-45k 经验5-10年 / 本科软件服务|咨询 / B轮 / 150-500人Your Mission: This role plays a crucial function within AfterShip's global Customer Success team, reporting to the Head of Customer Success (APAC). Occasional collaboration with the global team in Australia, Europe, North America, Greater China or Southeast Asia, may require flexibility in work hours to accommodate meetings or tasks. What You’ll Do: 1. Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth; 2. Lead the onboarding process for new clients alongside the Technical Account Manager for implementation; and serve as the initial point of contact for escalated technical issues, ensuring swift resolution by liaising with appropriate teams; 3. Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities; 4. Act as a trusted advisor to clients, ensuring they derive maximum value from AfterShip's services, and sharing best practices and new product features with customers while providing feedback to the product team; 5. Develop a comprehensive understanding of the AfterShip platform to effectively communicate its features to users at all levels within client organizations; 6. Collaborate cross-functionally with global teams across various time zones to address bottlenecks and ensure customer success; 7. Be responsible for meeting dollar retention and expansion KPIs; drive growth of AfterShip's client base and revenue in the assigned markets. Who We're Looking For: 1. At least 1 year of experience in customer-facing roles in sales/business development/account management/customer success, with a proven track record of consistently delivering great results; 2. Strong interpersonal skills and professional demeanor, capable of articulating technical solutions in simple terms; 3. Ability to manage complex projects and collaborate with multiple internal and external stakeholders; 4. Exceptional executive-level interpersonal, project management, communication, and problem-solving abilities; 5. Proficiency in English is required; proficiency in Cantonese or other languages like Japanese or French is a plus. Preferred Qualifications: 1. Related working experience in eCommerce/FMCG/Brand Retail/SaaS/Advertising/consulting Industry; 2. Thorough knowledge of the overseas e-commerce ecosystem and APAC online retail community; 3. Overseas working experience or work in an international team with global time zones. Why You Should Join Us: 1. Emerging Industry and Steady Business Growth: We operate in the global eCommerce SaaS sector, supported by leading international investment institutions. Our team is continuously expanding, and we have experienced consistent growth in both our business scale and revenue since our inception. 2. Career Growth: We are dedicated to your professional growth. With tailored mentorship, study fund, and opportunities for advancement, your next career chapter begins here. 3. Diverse Culture: Our team consists of members from over 20 regions worldwide. We celebrate diversity and inclusivity, and we honor each individual’s unique background. 4. Fun and Engaging Atmosphere: Enjoy a workplace that recognizes accomplishments and fosters a strong sense of community. With engaging team-building activities, we work hard and play hard! 5. Geek Working Environment: We foster a culture of geek, with over 60% of our team dedicated to research and development. You will have the opportunity to leverage cutting-edge AI technology and agile tools in your work.