职位职责： 1、发掘欧洲的高潜力卖家/合作伙伴，引导和管理商家在开店和运营，为商家GMV和品类增长负责； 2、具备出海商家的招商能力，能够有效地通过平台的多种模式为头部商家提供长效的经营方案；管理与商家的合作伙伴关系，确保持续性的商家销售增长； 3、建立与各协同部门清晰、高效的沟通机制；与其他职能团队合作，推动产品的优化； 4、擅长数据分析和诊断，能深度支持业务负责人做项目任务拆解、优先级排序、监控重要业务进展，制定类目策略与业务规划，提供解决方案并落地。 职位要求： 1、本科及以上学历，有5年以上运营工作经验，熟悉商家运营、有跨境电商和内容电商相关经验优先； 2、有高效的沟通能力和跨团队协同能力，对内容营销有一定理解优先；逻辑清晰，总结提炼能力强，能独立输出有质量方案并落地； 3、结果导向，具有良好判断力和独立思考能力，善于分析数据驱动决策，在行业动向、商家表现、项目执行等方面以数据分析指导运营； 4、有海外留学/生活经验，适应跨文化的沟通工作环境，英语无障碍沟通；有西班牙语/法语/德语为加分项。

职位职责： 1、围绕业务增长飞轮搭建和完善经营分析框架，制定并迭代经营分析指标体系，深入分析业务核心驱动因素，清晰地定位出业务问题，为业务经营改善提供有力的策略建议； 2、由上而下的建立目标与指标管理体系，参与年度/月度规划目标及策略制定，并针对业务执行策略效果监测、评估执行效果，推动业务目标达成； 3、对于经营过程中出现的业务问题持续研究，推进专题分析，并推动较复杂项目在业务中的落地； 4、制定业务未来模式探索的目标、策略，并协同业务进行策略的落地、监控、复盘以保证策略拿到预期结果。 职位要求： 1、5年以上工作经验，本科及以上学历，零售行业经营分析、策略分析等方面的工作经验； 2、能自主通过对数据的分析发现业务问题，有寻找策略并协同各方推进试点落地的经验； 3、掌握专业数据分析工具，熟练使用各种常见办公软件； 4、具备较强的沟通能力、协调能力、推动能力、抗压能力，能够独立运作跨部门项目落地和交付。

Job Responsibilities: Account management/ Client servicing oManage key accounts and ensure all aspect of client demand are addressed and services are delivered at high standard oProvide insight optimisations recommendations based on in-depth data analysis oRegular reporting, review meetings and upsell suitable products to grow the client Strategic Planning oResponsible to prepare planning directions and idea logically  oAble to articulate ideas verbally and visually in all formats. I.e. PowerPoint presentations, 10mins elevator pitch oPerform fundamental support for pitch, proposal and projects on a *****, national and international basis Supporting Business Development oProvide planning support for our Business Director with quality media plan and proposals to secure clients  oLead or assist in client meeting and presentations from 1-1 meeting to large scale agency roadshow /seminars Team Management oFull overview on all AM task and delegate tasks to suitable members accordingly to their skillset, workload and personal development  oTraining and development roadmap for your team  oSetting personal and team KPIs  oRegular review on performance and draft appropriate action plan Pipeline & P&L Management oIn charge of Global revenue pipeline to ensure the most accurate forecast  oMonthly P&L to consolidate company financial numbers  oProvide business forecast and action plans

岗位职责： 1.开拓新增合作伙伴，包括当地银行及支付机构，参与合作伙伴筛选、评估、对接全流程； 2.维护、推动与当地合作伙伴关系，保证业务可持续发展； 3.研究本地用户支付习惯、市场调研及竞品分析，发掘市场机会； 4.深度挖掘国际汇款产品应用场景，寻找对接商户及下游渠道； 5. 熟悉公司业务，收集整理业务需求，及时进行信息沟通和共享，并按要求整理合作方案； 任职要求： 1.熟练使用商务英语回复邮件，口语流畅，可以独立与合作伙伴电话沟通（英语） ； 2.从事跨境支付领域工作至少2年，参与过国际汇款项目为佳； 3.良好的沟通和协作能力，有互联网行业，如Fintech、支付领域工作背景为佳； 4.责任心强，乐观积极，能够对工作深度思考并独立解决问题； 5.具备良好的沟通谈判能力，协调组织能力及团队合作意识。

岗位职责： 1.负素客路平台大陆/Global C端用户售前售后咨询，协助用户解决使用app/小程序过程中的问题； 2.售前咨询承接，介绍产品，平台活动，相关产品信息等，完成售前订单转化； 3.售后咨询承接，根据用户的需求对订单进行修改、取消； 4.投诉处理，处理用户投诉耐心解答用户的疑问，提升客路用户体验； 5.协助其他部门如BD团队、市场团队等的客服在线咨询工作； 岗位要求： 1.擅长运用语言， 文字与用户进行沟通，及时了解用户的需求并及时高效解决用户遇到的问题； 2.善于学习成长，能够快速熟悉平台公司内部沟通流程，平台热销产品信息； 3.具备一定的英语水平为加分项，简单日常交流及英文邮件读写； 4.此岗位为早晚班轮班制，月休8天，节假日上班按照法定三倍工资发放，早班时间：8:00-17:00，晚班时间：14:00-23:00;

岗位职责： 1.负素客路平台大陆/Global C端用户售前售后咨询，协助用户解决使用app/小程序过程中的问题； 2.售前咨询承接，介绍产品，平台活动，相关产品信息等，完成售前订单转化； 3.售后咨询承接，根据用户的需求对订单进行修改、取消； 4.投诉处理，处理用户投诉耐心解答用户的疑问，提升客路用户体验； 5.协助其他部门如BD团队、市场团队等的客服在线咨询工作； 岗位要求： 1.擅长运用语言， 文字与用户进行沟通，及时了解用户的需求并及时高效解决用户遇到的问题； 2.善于学习成长，能够快速熟悉平台公司内部沟通流程，平台热销产品信息； 3.具备一定的英语水平为加分项，简单日常交流及英文邮件读写； 4.此岗位为早晚班轮班制，月休8天节假日上班按照法定三倍工资发放，早班时间：8:00-17:00，晚班时间：14:00-23:00; 5.工作年限不限制，优秀者可接受应届毕业生

JOB RESPONSIBILITIES The main missions & responsibilities for the position are the following: Executes tests based on formal Test Procedures. Possesses advanced knowledge in the key principles and practices of Penetration Testing and Procedures. Like fuzz test, stress test, password cracking etc. Strategizes Test Scenarios and Execution of Penetration Tests. Works with project teams to explain the vulnerabilities. Creates and enhances Test Procedures and Methods. Bring security support to Business Unit projects on offer development through high level consultation post the test. Work closely with other Pen testers, project teams and SDL process teams to work on research, investigations, definition of SoP(standard operating Procedures), deployments, training, creating assets for efficiency in the cyber-security practices. Investigate potential 3rd party cyber security offer\tools (startup, etc.) to improve the global security level of our offers. Understand impact of various standards like IEC 62443 \ Data Privacy (US, GDPR…), IoT/Edge/cloud standard and regulation and make proposals for the improvement in our testing practices. Work with cyber security stakeholders (Schneider IT security team, BU teams, lawyer) on all the different aspect of IoT & Cloud security (network, server, secure application development, security operation …). Qualifications PREFERRED ACADEMIC QUALIFICATIONS AND EXPERIENCE • Bachelor's degree in Computer Science, Mathematics, Information Technology or equivalent work experience Certifications like OSCP, SANS GPEN, SANSGWAPT or any other industry accredited security certifications would be preferred · Understanding of at least three of the following: cryptography, fuzzing, hardware security, kernel hacking, and reverse engineering · Developing, extending, or modifying exploits, shellcode or exploit tools OT/IoT security assessments · Experience in reverse engineering

We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. Responsibility ·Provide global support covering all issues related to Veeva Vault ·Learn everything about our software and use that knowledge to ensure client success ·Support the client administrators across multiple organizations ·Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues ·Create and maintain knowledge articles in our customer support portal. ·Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration ·Provide coordinated support for getting new releases and configuration changes into production ·Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds ·Be a client facing representative of the Development and Product teams ·Document new processes and keep existing documentation and tools up to date as the environment changes ·Interface with engineering, product management and professional services when necessary ·Availability to work a rotating weekend on call schedule Requirements ·Excellent verbal and written communication skills in English and Japanese ·Previous technology / admin / software / level 2 support related work experience ·Bachelor’s degree in a related field or equivalent experiences ·Proven ability to collaborate and build strong relationships with customers ·Experience working successfully in a rapidly changing environment ·Professional approach, exceptional customer service is essential ·Knowledge document management systems ·Detail oriented, able to manage multiple tasks and priorities

Your Mission: This role plays a crucial function within AfterShip's global Customer Success team, reporting to the Head of Customer Success (APAC). Occasional collaboration with the global team in Australia, Europe, North America, Greater China or Southeast Asia, may require flexibility in work hours to accommodate meetings or tasks. What You’ll Do: 1. Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth; 2. Lead the onboarding process for new clients alongside the Technical Account Manager for implementation; and serve as the initial point of contact for escalated technical issues, ensuring swift resolution by liaising with appropriate teams; 3. Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities; 4. Act as a trusted advisor to clients, ensuring they derive maximum value from AfterShip's services, and sharing best practices and new product features with customers while providing feedback to the product team; 5. Develop a comprehensive understanding of the AfterShip platform to effectively communicate its features to users at all levels within client organizations; 6. Collaborate cross-functionally with global teams across various time zones to address bottlenecks and ensure customer success; 7. Be responsible for meeting dollar retention and expansion KPIs; drive growth of AfterShip's client base and revenue in the assigned markets. Who We're Looking For: 1. At least 1 year of experience in customer-facing roles in sales/business development/account management/customer success, with a proven track record of consistently delivering great results; 2. Strong interpersonal skills and professional demeanor, capable of articulating technical solutions in simple terms; 3. Ability to manage complex projects and collaborate with multiple internal and external stakeholders; 4. Exceptional executive-level interpersonal, project management, communication, and problem-solving abilities; 5. Proficiency in English is required; proficiency in Cantonese or other languages like Japanese or French is a plus. Preferred Qualifications: 1. Related working experience in eCommerce/FMCG/Brand Retail/SaaS/Advertising/consulting Industry; 2. Thorough knowledge of the overseas e-commerce ecosystem and APAC online retail community; 3. Overseas working experience or work in an international team with global time zones. Why You Should Join Us: 1. Emerging Industry and Steady Business Growth: We operate in the global eCommerce SaaS sector, supported by leading international investment institutions. Our team is continuously expanding, and we have experienced consistent growth in both our business scale and revenue since our inception. 2. Career Growth: We are dedicated to your professional growth. With tailored mentorship, study fund, and opportunities for advancement, your next career chapter begins here. 3. Diverse Culture: Our team consists of members from over 20 regions worldwide. We celebrate diversity and inclusivity, and we honor each individual’s unique background. 4. Fun and Engaging Atmosphere: Enjoy a workplace that recognizes accomplishments and fosters a strong sense of community. With engaging team-building activities, we work hard and play hard! 5. Geek Working Environment: We foster a culture of geek, with over 60% of our team dedicated to research and development. You will have the opportunity to leverage cutting-edge AI technology and agile tools in your work.

We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. *Provide global support covering all issues related to Veeva Vault *Learn everything about our software and use that knowledge to ensure client success *Support the client administrators across multiple organizations *Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues *Create and maintain knowledge articles in our customer support portal. *Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration *Provide coordinated support for getting new releases and configuration changes into production *Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds *Be a client facing representative of the Development and Product teams Document new processes and keep existing documentation and tools up to date as the environment changes *Interface with engineering, product management and professional services when necessary *Availability to work a rotating weekend on call schedule * Excellent verbal and written communication skills in English and Korean * Previous technology / admin / software / level 2 support related work experience *Bachelor’s degree in a related field or equivalent experiences *Proven ability to collaborate and build strong relationships with customers * Experience working successfully in a rapidly changing environment *Professional approach, exceptional customer service is essential *Knowledge document management systems *Detail oriented, able to manage multiple tasks and priorities

We’re looking for Product Marketing in APAC to develop our GTM (Go-to-market) strategy and compelling marketing assets to drive inbound and outbound traffic and generate leads for our B2B SaaS solutions for global markets, including North America, Europe and Asia-Pacific, etc. This position can be based in based in mainland China or Singapore. Job Description: 1. Develop messaging, positioning, and value propositions for new and existing products and features. Drive new lead generation through various marketing assets across paid, earned and owned marketing channels, such as website pages, ads copies, videos, etc; 2. Become an expert on customer personas and segments to develop lead generation, improve brand awareness, and build thought leadership that drive penetration amongst this target audience; 3. Collaborate closely with Product teams to align on product roadmaps and drive new feature adoption; with Marketing teams to drive brand awareness amongst various audience segments; with Sales teams to accelerate product and solution adoption and drive outcomes; 4. Continuously analyze and optimize channel performance, as well as share results with leadership and product owners; 5. Collaborate with customers to obtain testimonials, as well as develop and copyright case studies, white papers and data reports; 6. Keep an eye on the market to stay on to of market trends, competitor analysis and ecommerce best practices. Requirements: 1. 1+ years of relevant experience in B2B product marketing or related experience (marketing, product management, pre-sales, operational, or strategy); 2. Demonstrable track record of building quality marketing assets and sales enablement toolkits, such as WWW pages, one-pagers, and sales decks for new product or feature launches; 3. Customer-centric storyteller, who develops value propositions, messaging, and positioning based on segments and personas, as well as turns these value propositions into customer-facing material; 4. A quick learner and data-centric individual who is able to dive deep into business scenarios, and continuously optimizes results; 5. Excellent communication with strong interpersonal, follow-up and multitasking skills; 6. Proficient in English (verbal & written). Bonus Points: 1. Overseas working experience; 2. Experience in eCommerce industry or eCommerce SaaS industry; 3. Experience in AI industry; 4. Experience in growth marketing; 5. Experience in video making. Why should join us: 1. Emerging Industry and Steady Business Growth: We operate in the global eCommerce SaaS sector, supported by leading international investment institutions. Our team is continuously expanding, and we have experienced consistent growth in both our business scale and revenue since our inception. 2. Career Growth: We are dedicated to your professional growth. With tailored mentorship, study fund, and opportunities for advancement, your next career chapter begins here. 3. Diverse Culture: Our team consists of members from over 20 regions worldwide. We celebrate diversity and inclusivity, and we honor each individual’s unique background. 4. Fun and Engaging Atmosphere: Enjoy a workplace that recognizes accomplishments and fosters a strong sense of community. With engaging team-building activities, we work hard and play hard! 5. Geek Working Environment: We foster a culture of geek, with over 60% of our team dedicated to research and development. You will have the opportunity to leverage cutting-edge AI technology and agile tools in your work.

DragonPass is a global B2B2C Airport services provider developing fintech travel solutions for companies such as Barclays, Visa, MasterCard, RBS, Revolut and many similar companies all around the world. Services range including Transport Security Fast Track, Airport lounges and Airport restaurants. Our main aim is to simplify technical complexity. We essentially help our end customers use a multitude of services across an array of complexity in as easier a manner as possible. All of this must be done with beautiful UI and UX. DragonPass has headquarters in Guangzhou, with the international headquarters outside of China being in Hale, Cheshire. There are additional offices in London, Sao Paulo, Johannesburg, Singapore, Shenzhen, Beijing and Shanghai. The business is growing very quickly and looking to recruit individuals with a passion for travel, networking and self-development. What will you be doing? The 24/7 technical support engineer will be acting as a bridge between development team and clients/account management team. Bilingual is mandatory to communicate with the development team and clients/account management team. The 24/7 technical engineer shall handle the call/email from clients for any incidents or 7system outage. The 24/7 technical engineer shall provide an incident report for any issue and provide incident status update for the stakeholders. Check error log from the monitoring system and, identify the root cause of the issue. Create and manage the incident ticket in JIRA. Identify the areas/parts of the system/service causing the issue, and the corresponding impacts to the customer. Create the standard operation support documents in English. Implement the urgent fix based on the standard operation support documents with the support from the DevOps at infrastructure level. Filter the non-critical issues that can be fixed in next day. Preferred skills One or more years of experience in 24/7 Technical support Excellent hands-on support experience in AWS/ Azure Knowledge of programming languages such as Java Strong experience in Linux and Terraform Proficiency in writing automated scripting language in Python Experience in monitoring tools – Grafana, or any other monitoring tools Understanding of full-stack web/mobile, including protocols and web server optimization standards Broad understanding of Oracle, MySQL, NoSQL Database experience, such as MongoDB Proficient in English and Mandarin language skills

Sales Manager would support the sales function in achieving the sales plan through effective planning and execution in the respective geographies. They would maintain effective relationship with Travel agents, Internal functions like Products, Account Management and Support functions to ensure seamless customer service and sales growth. Job description： 1、Plan, Execute and Achieve agreed sales target. 2、Source and Generate leads to help in expansion of travel agents base. 3、Effective Engagement with prospective clients 4、To achieving and improve the conversion ratio of leads into sales closure. 5、To support development of Sales strategy, working in close collaboration with Product team and related Business Units. Qualifications and Skills： 1、3-5 years of sales experience in a SAAS based product 2、IATA or any other airlines, GDS, OTA background is a plus. 3、Customer-centric thinking and behavior developed in a previous customer-facing role. 4、Influencing and Interpersonal effectiveness. 5、Excellent written and verbal English communication skills. 6、Experience in handling global markets would be an added advantage.

• The IT (Senior) Specialist for Digital business (E-commerce) is responsible to manage all related projects. • This role is also responsible to manage change requesitmprovement on configuration & integration flowsroutine maintenance and daily IT service stick to operation processes and pre-defined KPls (SLA etc.). • Adhere to global governance and China specific regulationsinteract closely with Global IT team and China other IT team members. SKILLSKNOWLEDGEAND EXPERIENCE • Has clear understanding of China main digital business (E-commerce) processesincluding but not limited to brand sitemini program and marketplace. • Hands on experiences in digital business (E-commerce) applicationincluding but not limited to eCommerceOMSLogisticsFinance etc. and broad exposure to other domain such as CRMERP systems is a plus. • A demonstrated knowledge of IT solution delivery process and project management methodologies. • Strong analytical and judgment skills including critical thinkingcomplex problem solving and troubleshooting. • Minimum 2 years' experience within a Retail environment. • Minimum 2 years' digital business (E-commerce) application experience. • Work experience within a multi-national company is beneficial. • Bachelor's degree in computer science or IS related studies. • Teamworkcustomer-oriented mindset. • Ability to work multi-task and committed to timeline. Flexible to manage dynamic work environment with ad hoc tasks. • Basic English communication.

Job Description The Experience Designer collaborates closely with Product Managers and cross-functional product teams to craft exceptional, cohesive digital experiences for internal users of the H&M Group. Operating with a focus on value creation, growth, and customer satisfaction, this role ensures impactful outcomes for both users and the production organization. The Experience Designer drives both the delivery of superior user experiences within product teams and the development of a unified, innovative design system in collaboration with the global design team. Responsibilities Experience Design Deliver comprehensive experience design solutions for internal user-facing products. Lead the end-to-end digital design process, from discovery and conceptualization to implementation and validation. Create user flows, wireframes, prototypes, and high-fidelity interfaces that align with business objectives and user needs. Conduct user research to validate design decisions and continuously improve solutions through iterative feedback. Collaborate with Product Managers to define long-term product visions based on user insights, business goals, KPIs, and technical feasibility. Ensure all designs adhere to accessibility standards and champion user-centric principles across the organization. Act as a design advocate, promoting the value of exceptional design to business stakeholders and facilitating design discussions to align business goals with user-centric solutions. Qualifications Portfolio: 3+ years of industry experience as a UX/UI Designer with a robust portfolio showcasing strong UX/UI design expertise, particularly in web-based applications. Language: Fluent in English and Chinese, with excellent written and verbal communication skills. UX Design Proficiency: Deep understanding of UX design processes, utilizing user insights and business objectives to craft innovative, user-centric solutions. Tools: Advanced proficiency in Figma, the primary design tool utilized within the organization. Cross-Functional Collaboration: Extensive experience working within multidisciplinary teams, with a natural ability to gather diverse perspectives and inputs from designers, researchers, product managers, developers, and business stakeholders. Communication & Facilitation: Exceptional communication, presentation, and interpersonal skills, with the ability to clearly articulate design decisions and rationale. Adept at leading design workshops, facilitating innovation sprints, and fostering productive discussions among stakeholders. Self-Driven & Accountable: Highly responsible, self-motivated, and capable of independently managing tasks and priorities to deliver high-quality outcomes. Additional Information This is a full-time permanent position, starting as soon as possible according to agreement. The role is an on-site position, based in our office in Shanghai, China. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.