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1. 领导digital Marketing/CRM顾问服务团队; 2. 建立和维护客户关系,了解和开发挖掘潜在客户需求; 3. 带领小组完成策略和执行方案的撰写,带领团队完成服务项目的实施工作;具有业務发展能力, 对所领导的团队的P&L负责 职务要求 1. CRM/Social/digital/新零售有3年以上工作经验 2. 至少有3年以上Agency的工作经验/至少有2年的CRM相关工作经验/至少有1年以上的主管经验 Basic Function Team Management Responsible for the day-to-day management and operations of team with an emphasis on retaining and expanding current client business. Responsible for overseeing all client budgets (creating, expanding, forecasting, etc) and ensuring that revenue and account profitability for each client is reached on a monthly basis. Assists Practice Leaders on new business efforts. Qualifications 7- 8 years of agency experience or equivalent Proven experience managing a team from a financial, client delivery and staffing perspective Proven ability to: ? write new business proposals ? manage, retain and grow multiple accounts ? create and manage multiple budgets ? expand client business ? develop strategic communication programs Possesses solid presentation skills, including ability to communicate and sell ideas to prospects Proven leadership skills and sales ability Has an established network of senior industry contacts Duties and Responsibilities Client Service Ability to upsell sell value-add programs/services to current clients. Draws out the best thinking of clients and to ensure pragmatic, well-executed outcomes. Supervises and sets direction of activities in at least three accounts, including client needs, staffing, strategy and budgeting. Delegates client assignments, supervise others and work with other practices and offices. Truly models Best Teams practices and serve clients with the deepest possible expertise. Knows the tools, proprietary insights and methodologies available to best serve clients without creating new ones. Reconstitutes knowledge into marketable, reusable assets to develop new offerings by anticipating needs or meeting demands of current clients. Generates high value by moving the client organization to undertake and enact major change. Positions the firm and other colleagues with clients in ways that build a true institutional partnership. Responsible for building and maintaining client relationships. Has authoritative knowledge of multiple industries and business trends. Assists GM in executing client satisfaction programs. Manages and reviews key client deliverables (i.e. messaging, branding, executive coaching, communications/marketing plans, strategy documents). Identifies “next level” thinking/ideas for clients by tracking industry trends and activities. Assumes creative and strategic direction and oversight on all account assignments. Has regular client contact to ensure the client is satisfied with account activity. Is proactive with clients to address any issues of dissatisfaction. Self/Staff Management Financial Management New Business
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Why this role is important to us The team you will be joining is within State Street Global Delivery Financial and Regulatory Reporting (GD FRR). Global Delivery gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, helping our clients make better investment choices and act on growth opportunities. Being part of Global Delivery, FRR provides reporting services including but not limited to financial statements, cyclical regulatory reports to our clients across APAC, EMEA and North America etc. Join us if making your mark in the financial services industry from day one is a challenge you are up for. RESPONSIBILITIES: Managing Operations Ensure all personnel are appropriately selected and sufficiently trained to deliver quality services. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Manage the process of client migration, new business/clients onboarding. Manage quality controls to ensure team can be compliant with contracted KPI and SLA. Meets discrete goals within established criteria (i.e. timeliness, accuracy and productivity) and promote changes within the team to meet the same goals. Foster an environment of innovation and transformation to drive changes for higher productivity and resilience Participate in other special projects or tasks assigned to accelerate transition to full oversight model Transformation and Innovation: Strive to provide better straight through processing service to our clients, always seeking ways to improve and automate current processes Foster an environment of learning and engaging to grow junior members and address employee concerns and sensitivities. Open-minded to technical trending changes in financial service industry, vendor solutions and related-technologies and executive department/hub-level technical initiatives to boost productivity and simplify operations with lower risks Partner with internal and external stakeholders to identify automation opportunities by analyzing processes and assessing feasibility for automation Define and executive team technical strategies to keep the momentum of transformation and change Understand the benefits and constraints of various transformative technologies and solutions and be able to engage and lead technical staff to work out automation and innovative projects Staff Management Conduct engagement activities to keep the team engaged. Lead by strong technical example with broad knowledge of various technologies and support employee development and growth. Coordinate performance planning including goal setting, regular feedback and performance appraisals. Resolve employee complaints and escalations
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我们是: Red Hot CG锐核游戏工作室是KeyWords Studio在上海的分支,我们为游戏开发者提供包括概念设定,3D角色和场景模型制作,动画、引擎集成等服务, 我们的合作伙伴包含但不限于SEC Senta Monica Studio, Crystal Dynamics, 参与制作的项目有: 《教团1866》、《最后的生还者》、《狙击精英》、《古墓丽影》、《荣耀战魂》等。 我们有优秀的工作团队,稳定的合作伙伴,完善且有竞争力的薪资福利,便利且舒适的工作环境,欢迎每一个热爱游戏的你加入我们! 一、 我们希望的翻译或初级项目经理应具备: 1,大学本科学历以上(应届毕业生优先); 2,外语或计算机科学相关专业; 2,或1-2年项目管理经验的社会人士; 3,英文听说能力良好,听说读写流利 4,愿意将项目管理作为职业发展目标; 5,善于交流,性格外向开朗。 二、这个岗位开始是由翻译人员做起,主要负责(并不限于)如下事项: 1,翻译项目游戏行业的生产制作文档;指定项目的反馈等文档的翻译; 2,会议/电话会议,或者诸如客户来访等活动的现场翻译; 3,翻译其他相关的商业文档,诸如工作证等等; 4,维护内部系统的翻译文档更新。 5,在熟知项目和行业知识之后,该角色会作为初级项目经理开始管理项目事务: 6,在资深项目经理或项目经理主管的监督下,管理小规模的5-10之间的团队的项目; 7,和客户进行日常生产和反馈收集的沟通; 8,跟踪项目进程和团队成员的每日活动; 9,确保项目数据及时准确地收集完备; 三、在熟知项目和行业知识之后,该角色会作为初级项目经理开始管理项目事务: 1,在资深项目经理或项目经理主管的监督下,管理小规模的5-10之间的团队的项目; 2,和客户进行日常生产和反馈收集的沟通; 3,跟踪项目进程和团队成员的每日活动; 4,确保项目数据及时准确地收集完备; 5,预警潜在项目或人员方面的潜在风险 。 1. The Junior producer or Translator we’re seeking for are with: Fresh graduate or 1-2 years of project management experience who is with good English skills; Proficiency on both writing and spoking English. Willing to be devoted to the project management and take it as the career; Be good at communication, out-going personality; Educational background: Bachelors. The ideal candidate should include a Degree in Computer Science or Foreign Language Specialty or equivalent; Problem-solving oriented Job Description: As starter, this role (known as a Translator) is mainly focusing on translation stuff no limited to the following: Translating production documentations on game developing industry; feedback for assigned projects; Translating for meetings/calls or events such as guess visiting; Translating other documentations such as business documentations, work license, etc. Maintaining data and updating on internal systems; After getting familiar with the production and industrial knowledge, this role (now known as a Junior Producer) is starting on project management stuff: Managing small scale projects with team of 5-10 members under senior or Lead producer’s supervision; Communicating with client on daily production tracking and feedback gathering; Tracking project progress and team members daily activities; Ensuring production data are well collected in the manner of timely and accurate; Alerting any potential risks on both project and staffing wise. 工作地址
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Builds software applications by following coding standards, builds appropriate unit tests, integration tests and deployment scripts . Assists in defining software architectures – Collaborates with leads to explore existing systems, determines areas of complexity, potential risks to successful implementation, learns the applications capabilities . Translates designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance . Communicates continually with the client and project teams – Explains progress on the development effort . Assist PM to delivery projects on time, within planned budget and required quality level. Prepare staffing plan & allotment of resources . Owns success – Takes responsibility for successful delivery of the solutions . Contributes to continual improvement by suggesting improvements to user interface, software architecture or new technologies . Job Requirements: Bachelor’s degree in Computer Science, Information Technology or related area (equivalent work experience will be considered) . Above 3 years’ experience developing business applications in a full software development life cycle environment using web technologies . Solid experience with node.js, react,Javascript, HTML5, CSS3, Sass, Bootstrap,JQuery, AngularJS2/React and XML web service intergration . Experience with relational databases such as Oracle, SQL Server, DB2 or other open source databases . Excellent written and verbal communication skills . Demonstrates excellent interpersonal skills to balance requirements, manage expectations, and drive effective results . Proactive attitude, ability to work independently and a desire to continuously learn new skills and technology .
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Summary Job Description ●Bachelor's degree or above in Computer Science, Software Engineering or similar. ●At least 10 years of experience including min 5+ years in managing large programs in the testing area. ●Expertise in managing multi country testing engagements – thorough knowledge of SDLC life cycle ●Agile based project execution is an added advantage. ●Expertise in testing topics - test strategy, planning, design, test data, environment, quality gates, types of testing, reporting, metrics, tools and best practices including QA for input and output deliverables. ●Able to adapt the strategy and operational plan according to evolving situations, resources, timelines and manage risks effectively. ●Able to assess the risks associated with deliverables and take steps to mitigate risks. ●Should be mature and a good team player as the roles involve interacting with multiple stakeholders. Background/Experience/Credentials ●Typically has over 10 years of relevant work experience, including both consulting and general industry experience. ●Bachelor degree preferred; advanced degree a plus or equivalent work experience and/or industry certification required. ●Strong in English communication and presentation. Able to join client meetings independently. ●Solid testing skills by mastering different types of testing, especially automation testing and performance testing. ●Automation testing expert. Familiar with mainstream automation testing tools for mobile, web and other types of applications. Ideally has good experience on Appium, Browerstack, Headspin, and Azure App Center. ●Strong experience in DevOps including managing testing using CICD. ●Agile expert. Familiar with various Agile approaches, such as Scrum, SAFe and Spotify. ●Strong experience in designing testing processes with Agile mindset for large delivery teams across multiple countries and companies, including applying various testing methodologies and tools. ●Experience in managing projects or small teams of professionals. ●Solid project management and implementation skills required. ●Strong analytical and communication skills required. ●Ideally familiar with Salesforce or other CRM products. ●Recognized internally for management or functional expertise in target industry and/or solution. Roles/Responsibilities ●Responsibilities may include: ●Leading testing force in large software delivery projects across multiple countries for large clients to ensure top level delivery quality in the software industry ●Design testing strategy and testing process for large Agile delivery team, and apply testing best practices and mainstream testing tools. ●Participating in recruiting and developing individual staff to build a talented and stable cadre of professional staff. ●Preparing performance appraisals, building career development plans and setting goals for his or her staff. ●Managing client expectations and continuing client relationships at all levels ●Participating in market analysis, including identification of new or follow-on opportunities and/or new markets; preparing marketing and/or capture plans; and qualifying specific opportunities. ●Leading preparation of qualification packages, managing proposal development, including project scoping, proposal approach, staffing plan, and pricing for small or medium size engagements. ●Supporting achievement of group’s Performance targets, through sound project execution, management of non-charge, business development, bid and proposal budgets, and management of staff utilization.
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Associate HR Director
[上海·黄浦区] 2023-01-3135k-55k·13薪 经验5-10年 / 本科文娱丨内容 / 上市公司 / 2000人以上Responsibilities: You will partner with our HQ leaders to facilitate People services and actively engage in staffing, organizational development, & talent management. 1.Develop and own the People strategies for your defined business area in line with business vision and goals. Support the development of the organization and people plan and translating the overall plan to execution. 2.Develop a high performance organizational culture and identify the capabilities and leadership required, ensuring performance issues are promptly addressed. 3.Involve in organizational design & transformations, support the capability building for the developing organization. Responsible for the delivery of comprehensive HR services to the business to support the entire employee life cycle HR operations. 4.Implement the People Cycle (organizational & people review, target setting and cascading, engagement) process for assigned business units and recommend appropriate development and coaching solutions. 5.Work with business partners to ensure a proper handle of employee relations issues and make recommendations to minimize the re-occurrence of such issues. 6.Create strong interactive/quick response partnerships with client groups 7.Build a workforce that creates a competitive advantage by recruiting, developing and retaining top talents. Knowledge & Experience: 1.Over 7 years extensive Human Resources experience, BP experience in multinational. companies preferred. Management consulting experience can be a good alternative 2.Strong hands-on experience in talent attraction, retention, workforce planning, employee engagement, and etc 3.Experience in deploying digital transformation projects 4.Excellent communication skills, ability to influence at varying levels across the organization 5.Ability to handle multiple priorities and navigate in a highly matrixed environment 6.Strong interpersonal skills 7.Love to be hands-on and enjoy working in a fast-paced environment 8.Bachelor’s degree or above -
工作职责: We are looking for an enthusiastic, responsible, and detail-oriented Work Force Management Supervisor with strong organizational and communication skills to join our Customer Service Team. This person will be responsible for our work force management optimization. 1. Volume forecast for the next 3, 6, 12 months and Staffing & scheduling based on the forecasted volume 2. Real-time monitoring of staffing status and provide feedback to operation team if required 3. Report daily/weekly/monthly variance analysis of forecast .vs. actual, volume verification 4. Establish sales quotas for sales personnel using established guidelines to allocate targets and track performance towards attainment 5. Establish personnel performance measurement using established guidelines to allocate targets and track performance towards attainment 6. Work with operation groups to forecast volume trends, staffing & scheduling 7. Collaborate with other departments to develop Key Performance Indicators of organizational results and efficiencies 8. Improve reporting processes and reporting systems. 任职资格: 1. Associate degree or above 2. Have a minimum of 3 years of relevant work experience, prefer management experience in call center 3. Strong incoming volume forecasting and working knowledge of cycles preferred 4. Advanced MS Excel skills required. MS Access or other database and forecasting skills preferred 5. Solid knowledge of Erlang C formula 6. Must possess excellent communication skills, attention to detail, and ability to multi-task projects 7. Prefer a logical thinker 8. Excellent English communication skill in both speaking and writing
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Responsibilities 1. Lead the recruitment function to complete talent attracting, screening and staffing jobs / assignments according to company policies so as to supply talent and manpower with quality, speed and quantity. 2. Plan, organize, implement and review entire recruitment process to optimize recruiting practice by balancing effectiveness and efficiency. 3. Recruitment channel management; talent mapping & maintain talent database to effectively support company’s recruitment needs 4. Lead company employer branding promotion in hiring procedure e.g. searching and communicating for advertisement, recruitment channel / agency, campus recruitment, etc. 5. Facilitate internal job rotation by cooperating and consulting with related departments to support personal and organization development / change. 6. Maintain and report staffing information e.g. JD, recruitment report and market situation, etc. so as to provide systematic analysis and constructive proposal for management decision making. Requirement 1. 3-5 years working experience in Staffing /Recruitment function in Real Estate 2. Analytical thinking, result-driven, creative, well-organized, 3. Good communication & interpersonal skills 4. Business Acumen 5. Good oral and written English.
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【外资人力资源Staffing部门,GP分成,晋升快,此岗位为主做BD,后续发展可根据个人意愿带团队做项目交付】 岗位职责: 1、负责客户开发,完成公司服务乙方公司的销售工作,达成销售指标; 2、建立和完善营销渠道,进行商务谈判,维护好公司与客户的关系; 3、挖掘原有客户及潜在客户的业务需求,进行深度开发; 4、负责项目招投标,及合同签订;负责项目实施中客户关系的协调,项目验收,项目收款; 岗位要求: 1、3年及以上企业级大客户销售经验,有资源,具备乙方公司销售背景;
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年龄要求:40-50 岁 薪资范围:3-4K / 月 职位福利:生日福利、年终奖金、餐补 岗位职责 生产流程执行 严格按照食品生产工艺标准及操作规程,完成食材分拣、清洗、加工、包装等各环节工作,确保产品质量符合行业标准与企业要求。 设备操作与维护 负责生产线上相关设备(如切菜机、包装机等)的日常操作、简单清洁与维护,发现设备异常及时上报,保障生产流程顺畅运行。 卫生与安全管理 严格遵守食品卫生法规及厂区卫生制度,保持个人卫生、操作区域及生产设备的清洁消毒;规范佩戴劳保用品,杜绝安全隐患,确保生产安全。 产量与质量把控 按时完成上级下达的生产任务,把控生产效率与产品合格率;及时挑拣不合格产品并按规定处理,避免问题产品流入下一道工序。 物料与环境维护 负责生产所需物料的领取、核对与合理使用,减少物料浪费;维护生产车间的整洁有序,参与车间日常环境卫生清理工作。 任职要求 年龄 40-50 岁,身体健康,无传染性疾病,持有健康证者优先(无健康证可入职后按要求办理)。 工作认真负责,吃苦耐劳,工作认真负责,吃苦耐劳,具备良好的执行力与团队协作意识,服从车间管理人员的工作安排。 能适应食品厂生产节奏,接受倒班(如涉及),无不良工作记录,遵守企业各项规章制度。 有无食品厂工作经验均可,入职后提供专业的生产工艺、设备操作及安全规范培训。 具备基本的沟通能力,能理解并执行简单的生产指令,重视生产安全与产品卫生。
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工作职责 1、负责公司总部薪酬规划方案的制定与落地,出具各类薪酬分析报告,优化公司薪酬策略及管理机制; 2、负责外部市场行业薪酬水平调研,并形成数据分析,提供薪酬政策拟定建议; 3、负责公司奖金方案、持股、长服等设计编制,并结合考核达成过程监控; 4、组织并推动公司调薪、薪改等项目设施落地; 5、完成上级交办的其他工作任务。 任职要求 1、本科及以上学历,统计学、财会、管理类等相关专业,擅长数据分析,会SPSS软件、python、Excel宏的优先; 2、2年以上HR薪酬规划相关工作经验,有知名咨询公司薪酬规划项目经验优先,大型集团总部薪酬COE经验优先 3、忠诚守信,责任心强,保密性强,自驱力强; 4、逻辑思维能力强,数字敏感度好,具备良好的沟通能力和协调能力
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工作职责 : 1、从事服务后台的架构设计、开发、优化等工作; 2、使用最优秀的架构设计及算法实现,在网络接入、业务运行逻辑、用户数据存储、业务数据分析等方向,为用户提供稳定、安全、高效和可靠的专业后台支撑体系。 任职资格 : 1、计算机或相关专业,本科及以上学历。全面、扎实的软件知识结构,掌握操作系统、软件工程、设计模式、数据结构、数据库系统、网络安全等专业知识; 2、精通JAVA,熟悉MVC/RESTful的架构;熟悉ORACLE/PG及SQL语言、编程,了解非关系型数据的原理和应用,了解springboot等微服务技术框架; 3、了解分布式系统的设计与开发、负载均衡技术,高可用系统等知识; 4、对于IT技术有持续好奇心,拥有良好的学习意愿和能力;有良好的团队合作能力和学习能力; 5、执行与推动力强,思维敏捷,具备系统思维,良好的人际理解能力,沟通协调能力强。
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工作职责 1、负责所在区域的客户拓展,销售培训整体解决方案; 2、以顾问方式对客户需求进行分析,深度挖掘及需求跟进; 3、与客户就培训服务进行深入有效的沟通,能够很快识别客户的培训需求并提供建议及方案; 4、负责合作谈判并对合作项目的进度跟进管理,完成公司下达的销售目标。 任职要求 1、2年以上培训行业B端销售经验,了解培训行业生态、技术趋势和行业趋势者优先; 2、具备优秀的沟通能力、谈判能力、学习能力,以及在压力下同时处理多项任务的能力; 3、有敏锐市场洞察力,有较强的项目风险管理管理及处理能力; 4、工作积极主动,善于思考,责任心强,执行力强,团队协作能力强。
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1. 负责客户收银软件的实施,涵盖需求分析、系统配置及培训等工作; 2. 与客户沟通,了解客户需求,提供解决方案,并协助客户完成实施; 3. 负责软件的安装、配置、调试和维护,确保软件的正常运行; 4. 协助客户解决软件使用过程中的问题,提供技术支持; 5. 参与软件的升级和改进工作,提高软件的性能和稳定性。 任职要求: 1. 计算机相关专业,大专及以上学历; 2. 具备软件实施经验,熟悉ERP软件的实施流程和方法; 3. 具备良好的沟通能力和团队合作精神,能够与客户和团队成员有效沟通; 4. 具备较强的学习能独立解决问题的能力,能够快速适应新的工作环境和技术; 5. 具备较强的责任心和工作积极性,能够承担一定的工作压力。 6.需持有C类驾驶证
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【核心定位】 作为AI语音产品与客户CC系统对接的技术核心,负责输出适配性对接方案、主导技术落地、指导团队执行,确保AI语音能力与 Avaya/Genesys/NICE/Udesk 等主流CC系统稳定兼容,支撑客户服务场景的智能化升级 【岗位职责】 1. 深入理解客户CC系统(Avaya/Genesys/NICE/Udesk 等至少 1-2 家产品)的部署架构、接口能力及业务需求,结合公司AI语音产品(如智能客服),输出可落地的对接方案(含网络拓扑、协议适配、数据流转、容灾设计等); 2. 评估客户现有CC系统的兼容性与改造范围,提供合理的技术优化建议,平衡对接效果与实施成本。 3.熟练完成 FreeSwitch 与客户 CC 系统的对接配置,包括 SIP/SIPS 协议协商、RTP/SRTP 媒体流传输、呼叫路由规划、信令适配等,确保呼叫接通率、音质稳定性达标; 4.主导对接过程中的技术验证与问题排查,解决协议不兼容、媒体流异常、呼叫中断等核心问题。 5.指导开发工程师、配置工程师完成对接相关的代码开发、系统配置、参数调优工作,输出详细的技术文档(含配置手册、开发规范、故障排查指南); 6.与客户技术团队(IT 部、CC 系统运维团队)进行深度沟通,明确对接需求、确认技术边界、推进项目落地; 7.参与客户现场技术调研、方案演示、上线支持,保障项目交付质量与客户满意度。 8.跟踪CC系统(Avaya/Genesys 等)及语音通讯领域的技术迭代,优化对接方案与技术架构;沉淀 FreeSwitch与不同CC系统的对接模板、协议适配经验,提升团队交付效率。 【任职要求】 1. 核心技能硬指标: 精通至少 1-2 家主流 CC 系统(Avaya/Genesys/NICE/Udesk)的产品架构、对接方式,熟悉其 SIP 接口、呼叫流程配置、媒体资源管理; 熟练掌握 FreeSwitch 部署与配置,具备丰富的 FreeSwitch 与 CC 系统对接实战经验,能独立完成信令路由、媒体协商、呼叫转接等全流程配置; 深入理解 SIP/SIPS/RTP/SRTP 等通讯协议,能通过抓包(如 Wireshark)分析信令与媒体流问题,快速定位协议兼容性故障; 熟悉语音通讯核心原理,包括呼叫建立 / 释放流程、编解码适配(G.711/G.729 等)、DTMF 信号传输、回声抑制等技术点 2. 经验要求: 5年以上语音通讯领域工作经验,至少主导过 2 个及以上 AI 产品与 CC 系统(Avaya/Genesys/NICE/Udesk 任一)的对接项目,有完整的方案设计、落地交付经验; 熟悉银行、保险、电信等行业 CC 系统部署特点者优先 3. 其他能力: 具备较强的方案撰写能力,能独立输出条理清晰、逻辑严谨的技术方案与文档; 具备良好的技术沟通与问题解决能力,能快速响应客户需求,协调内外部资源推进项目; 抗压能力强,能适应跨部门、跨客户的协同工作场景。 加分项: 持有 Avaya/Genesys 相关厂商认证证书; 具备 FreeSwitch 二次开发经验,熟悉 Lua/Java 等开发语言; 了解 CTI 技术、IVR 系统架构,或有 AI 语音产品与 CC 系统集成的深度实战经验。


