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Core Responsibilities Strategic Leadership: - Develop and execute monthly/quarterly sales strategies to meet KPIs. Team Management: - Coach and mentor TLs to optimize staffing, performance evaluation, and training programs. - Enhance team productivity by providing data. - driven insights and providing advice on *****ized incentive strategies. Process Optimization: - Standardize TeleSales workflows and analyze key metrics (e.g., call duration, number of calls, etc.) to identify improvement opportunities. Compliance & Risk Control: Ensure adherence to Philippines ***** regulations (e.g., data privacy laws, TeleSales compliance) and company policies. Requirements Experience: - 5+ years in TeleSales, with at least 2 years in team management roles (experience managing 40+ members is a plus). - Proven track record in the Philippines market. - Fintech industry experience is highly preferred. Skills & Competencies: - Strong leadership with expertise in motivating ******* teams**. - Proficiency in English (mandatory), Chinese language skills are a plus. - Knowledge of Philippines TeleSales regulations and risk management. 岗位职责: 1、根据团队指标制定行动方案,带领海外当地团队完成业绩目标; 2、对电销员工进行培训和激励,保证小组整体的工作目标达成; 3、负责海外团队日常管理工作,包括团队目标分解、人员激励、人员绩效管理等工作,维持团队稳定; 4、突发应急问题的处理,能快速提供解决方案以及可实行建议; 5、运用专业技能经验,分析日常数据问题及难题,协助经理提出解决方案; 6、培养及选拔优秀员工,储备管理人才。 任职条件: 1、本科及以上学历优先,有2年以上银行类或者互金融机构团队管理经验优先考虑; 2、熟悉海外市场,有海外当地团队管理经验。熟知小额贷款知识、分析、电销等业务流程,熟悉各阶段客群的营销方式; 3、愿意派驻海外,且英语有一定口语基础,可以作为工作语言; 4、熟练掌握PPT等办公软件,具备很强的分析数据能力; 5、有独立思考能力和管理能力; 6、具有一定的领导力,很强的抗压能力。
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Why this role is important to us The team you will be joining is within State Street Global Delivery Financial and Regulatory Reporting (GD FRR). Global Delivery gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, helping our clients make better investment choices and act on growth opportunities. Being part of Global Delivery, FRR provides reporting services including but not limited to financial statements, cyclical regulatory reports to our clients across APAC, EMEA and North America etc. Join us if making your mark in the financial services industry from day one is a challenge you are up for. RESPONSIBILITIES: Managing Operations Ensure all personnel are appropriately selected and sufficiently trained to deliver quality services. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Manage the process of client migration, new business/clients onboarding. Manage quality controls to ensure team can be compliant with contracted KPI and SLA. Meets discrete goals within established criteria (i.e. timeliness, accuracy and productivity) and promote changes within the team to meet the same goals. Foster an environment of innovation and transformation to drive changes for higher productivity and resilience Participate in other special projects or tasks assigned to accelerate transition to full oversight model Transformation and Innovation: Strive to provide better straight through processing service to our clients, always seeking ways to improve and automate current processes Foster an environment of learning and engaging to grow junior members and address employee concerns and sensitivities. Open-minded to technical trending changes in financial service industry, vendor solutions and related-technologies and executive department/hub-level technical initiatives to boost productivity and simplify operations with lower risks Partner with internal and external stakeholders to identify automation opportunities by analyzing processes and assessing feasibility for automation Define and executive team technical strategies to keep the momentum of transformation and change Understand the benefits and constraints of various transformative technologies and solutions and be able to engage and lead technical staff to work out automation and innovative projects Staff Management Conduct engagement activities to keep the team engaged. Lead by strong technical example with broad knowledge of various technologies and support employee development and growth. Coordinate performance planning including goal setting, regular feedback and performance appraisals. Resolve employee complaints and escalations
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我们是: Red Hot CG锐核游戏工作室是KeyWords Studio在上海的分支,我们为游戏开发者提供包括概念设定,3D角色和场景模型制作,动画、引擎集成等服务, 我们的合作伙伴包含但不限于SEC Senta Monica Studio, Crystal Dynamics, 参与制作的项目有: 《教团1866》、《最后的生还者》、《狙击精英》、《古墓丽影》、《荣耀战魂》等。 我们有优秀的工作团队,稳定的合作伙伴,完善且有竞争力的薪资福利,便利且舒适的工作环境,欢迎每一个热爱游戏的你加入我们! 一、 我们希望的翻译或初级项目经理应具备: 1,大学本科学历以上(应届毕业生优先); 2,外语或计算机科学相关专业; 2,或1-2年项目管理经验的社会人士; 3,英文听说能力良好,听说读写流利 4,愿意将项目管理作为职业发展目标; 5,善于交流,性格外向开朗。 二、这个岗位开始是由翻译人员做起,主要负责(并不限于)如下事项: 1,翻译项目游戏行业的生产制作文档;指定项目的反馈等文档的翻译; 2,会议/电话会议,或者诸如客户来访等活动的现场翻译; 3,翻译其他相关的商业文档,诸如工作证等等; 4,维护内部系统的翻译文档更新。 5,在熟知项目和行业知识之后,该角色会作为初级项目经理开始管理项目事务: 6,在资深项目经理或项目经理主管的监督下,管理小规模的5-10之间的团队的项目; 7,和客户进行日常生产和反馈收集的沟通; 8,跟踪项目进程和团队成员的每日活动; 9,确保项目数据及时准确地收集完备; 三、在熟知项目和行业知识之后,该角色会作为初级项目经理开始管理项目事务: 1,在资深项目经理或项目经理主管的监督下,管理小规模的5-10之间的团队的项目; 2,和客户进行日常生产和反馈收集的沟通; 3,跟踪项目进程和团队成员的每日活动; 4,确保项目数据及时准确地收集完备; 5,预警潜在项目或人员方面的潜在风险 。 1. The Junior producer or Translator we’re seeking for are with: Fresh graduate or 1-2 years of project management experience who is with good English skills; Proficiency on both writing and spoking English. Willing to be devoted to the project management and take it as the career; Be good at communication, out-going personality; Educational background: Bachelors. The ideal candidate should include a Degree in Computer Science or Foreign Language Specialty or equivalent; Problem-solving oriented Job Description: As starter, this role (known as a Translator) is mainly focusing on translation stuff no limited to the following: Translating production documentations on game developing industry; feedback for assigned projects; Translating for meetings/calls or events such as guess visiting; Translating other documentations such as business documentations, work license, etc. Maintaining data and updating on internal systems; After getting familiar with the production and industrial knowledge, this role (now known as a Junior Producer) is starting on project management stuff: Managing small scale projects with team of 5-10 members under senior or Lead producer’s supervision; Communicating with client on daily production tracking and feedback gathering; Tracking project progress and team members daily activities; Ensuring production data are well collected in the manner of timely and accurate; Alerting any potential risks on both project and staffing wise. 工作地址
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Builds software applications by following coding standards, builds appropriate unit tests, integration tests and deployment scripts . Assists in defining software architectures – Collaborates with leads to explore existing systems, determines areas of complexity, potential risks to successful implementation, learns the applications capabilities . Translates designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance . Communicates continually with the client and project teams – Explains progress on the development effort . Assist PM to delivery projects on time, within planned budget and required quality level. Prepare staffing plan & allotment of resources . Owns success – Takes responsibility for successful delivery of the solutions . Contributes to continual improvement by suggesting improvements to user interface, software architecture or new technologies . Job Requirements: Bachelor’s degree in Computer Science, Information Technology or related area (equivalent work experience will be considered) . Above 3 years’ experience developing business applications in a full software development life cycle environment using web technologies . Solid experience with node.js, react,Javascript, HTML5, CSS3, Sass, Bootstrap,JQuery, AngularJS2/React and XML web service intergration . Experience with relational databases such as Oracle, SQL Server, DB2 or other open source databases . Excellent written and verbal communication skills . Demonstrates excellent interpersonal skills to balance requirements, manage expectations, and drive effective results . Proactive attitude, ability to work independently and a desire to continuously learn new skills and technology .
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Summary Job Description ●Bachelor's degree or above in Computer Science, Software Engineering or similar. ●At least 10 years of experience including min 5+ years in managing large programs in the testing area. ●Expertise in managing multi country testing engagements – thorough knowledge of SDLC life cycle ●Agile based project execution is an added advantage. ●Expertise in testing topics - test strategy, planning, design, test data, environment, quality gates, types of testing, reporting, metrics, tools and best practices including QA for input and output deliverables. ●Able to adapt the strategy and operational plan according to evolving situations, resources, timelines and manage risks effectively. ●Able to assess the risks associated with deliverables and take steps to mitigate risks. ●Should be mature and a good team player as the roles involve interacting with multiple stakeholders. Background/Experience/Credentials ●Typically has over 10 years of relevant work experience, including both consulting and general industry experience. ●Bachelor degree preferred; advanced degree a plus or equivalent work experience and/or industry certification required. ●Strong in English communication and presentation. Able to join client meetings independently. ●Solid testing skills by mastering different types of testing, especially automation testing and performance testing. ●Automation testing expert. Familiar with mainstream automation testing tools for mobile, web and other types of applications. Ideally has good experience on Appium, Browerstack, Headspin, and Azure App Center. ●Strong experience in DevOps including managing testing using CICD. ●Agile expert. Familiar with various Agile approaches, such as Scrum, SAFe and Spotify. ●Strong experience in designing testing processes with Agile mindset for large delivery teams across multiple countries and companies, including applying various testing methodologies and tools. ●Experience in managing projects or small teams of professionals. ●Solid project management and implementation skills required. ●Strong analytical and communication skills required. ●Ideally familiar with Salesforce or other CRM products. ●Recognized internally for management or functional expertise in target industry and/or solution. Roles/Responsibilities ●Responsibilities may include: ●Leading testing force in large software delivery projects across multiple countries for large clients to ensure top level delivery quality in the software industry ●Design testing strategy and testing process for large Agile delivery team, and apply testing best practices and mainstream testing tools. ●Participating in recruiting and developing individual staff to build a talented and stable cadre of professional staff. ●Preparing performance appraisals, building career development plans and setting goals for his or her staff. ●Managing client expectations and continuing client relationships at all levels ●Participating in market analysis, including identification of new or follow-on opportunities and/or new markets; preparing marketing and/or capture plans; and qualifying specific opportunities. ●Leading preparation of qualification packages, managing proposal development, including project scoping, proposal approach, staffing plan, and pricing for small or medium size engagements. ●Supporting achievement of group’s Performance targets, through sound project execution, management of non-charge, business development, bid and proposal budgets, and management of staff utilization.
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Associate HR Director
[上海·黄浦区] 2023-01-3135k-55k·13薪 经验5-10年 / 本科文娱丨内容 / 上市公司 / 2000人以上Responsibilities: You will partner with our HQ leaders to facilitate People services and actively engage in staffing, organizational development, & talent management. 1.Develop and own the People strategies for your defined business area in line with business vision and goals. Support the development of the organization and people plan and translating the overall plan to execution. 2.Develop a high performance organizational culture and identify the capabilities and leadership required, ensuring performance issues are promptly addressed. 3.Involve in organizational design & transformations, support the capability building for the developing organization. Responsible for the delivery of comprehensive HR services to the business to support the entire employee life cycle HR operations. 4.Implement the People Cycle (organizational & people review, target setting and cascading, engagement) process for assigned business units and recommend appropriate development and coaching solutions. 5.Work with business partners to ensure a proper handle of employee relations issues and make recommendations to minimize the re-occurrence of such issues. 6.Create strong interactive/quick response partnerships with client groups 7.Build a workforce that creates a competitive advantage by recruiting, developing and retaining top talents. Knowledge & Experience: 1.Over 7 years extensive Human Resources experience, BP experience in multinational. companies preferred. Management consulting experience can be a good alternative 2.Strong hands-on experience in talent attraction, retention, workforce planning, employee engagement, and etc 3.Experience in deploying digital transformation projects 4.Excellent communication skills, ability to influence at varying levels across the organization 5.Ability to handle multiple priorities and navigate in a highly matrixed environment 6.Strong interpersonal skills 7.Love to be hands-on and enjoy working in a fast-paced environment 8.Bachelor’s degree or above -
1. 领导digital Marketing/CRM顾问服务团队; 2. 建立和维护客户关系,了解和开发挖掘潜在客户需求; 3. 带领小组完成策略和执行方案的撰写,带领团队完成服务项目的实施工作;具有业務发展能力, 对所领导的团队的P&L负责 职务要求 1. CRM/Social/digital/新零售有3年以上工作经验 2. 至少有3年以上Agency的工作经验/至少有2年的CRM相关工作经验/至少有1年以上的主管经验 Basic Function Team Management Responsible for the day-to-day management and operations of team with an emphasis on retaining and expanding current client business. Responsible for overseeing all client budgets (creating, expanding, forecasting, etc) and ensuring that revenue and account profitability for each client is reached on a monthly basis. Assists Practice Leaders on new business efforts. Qualifications 7- 8 years of agency experience or equivalent Proven experience managing a team from a financial, client delivery and staffing perspective Proven ability to: ? write new business proposals ? manage, retain and grow multiple accounts ? create and manage multiple budgets ? expand client business ? develop strategic communication programs Possesses solid presentation skills, including ability to communicate and sell ideas to prospects Proven leadership skills and sales ability Has an established network of senior industry contacts Duties and Responsibilities Client Service Ability to upsell sell value-add programs/services to current clients. Draws out the best thinking of clients and to ensure pragmatic, well-executed outcomes. Supervises and sets direction of activities in at least three accounts, including client needs, staffing, strategy and budgeting. Delegates client assignments, supervise others and work with other practices and offices. Truly models Best Teams practices and serve clients with the deepest possible expertise. Knows the tools, proprietary insights and methodologies available to best serve clients without creating new ones. Reconstitutes knowledge into marketable, reusable assets to develop new offerings by anticipating needs or meeting demands of current clients. Generates high value by moving the client organization to undertake and enact major change. Positions the firm and other colleagues with clients in ways that build a true institutional partnership. Responsible for building and maintaining client relationships. Has authoritative knowledge of multiple industries and business trends. Assists GM in executing client satisfaction programs. Manages and reviews key client deliverables (i.e. messaging, branding, executive coaching, communications/marketing plans, strategy documents). Identifies “next level” thinking/ideas for clients by tracking industry trends and activities. Assumes creative and strategic direction and oversight on all account assignments. Has regular client contact to ensure the client is satisfied with account activity. Is proactive with clients to address any issues of dissatisfaction. Self/Staff Management Financial Management New Business
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工作职责: We are looking for an enthusiastic, responsible, and detail-oriented Work Force Management Supervisor with strong organizational and communication skills to join our Customer Service Team. This person will be responsible for our work force management optimization. 1. Volume forecast for the next 3, 6, 12 months and Staffing & scheduling based on the forecasted volume 2. Real-time monitoring of staffing status and provide feedback to operation team if required 3. Report daily/weekly/monthly variance analysis of forecast .vs. actual, volume verification 4. Establish sales quotas for sales personnel using established guidelines to allocate targets and track performance towards attainment 5. Establish personnel performance measurement using established guidelines to allocate targets and track performance towards attainment 6. Work with operation groups to forecast volume trends, staffing & scheduling 7. Collaborate with other departments to develop Key Performance Indicators of organizational results and efficiencies 8. Improve reporting processes and reporting systems. 任职资格: 1. Associate degree or above 2. Have a minimum of 3 years of relevant work experience, prefer management experience in call center 3. Strong incoming volume forecasting and working knowledge of cycles preferred 4. Advanced MS Excel skills required. MS Access or other database and forecasting skills preferred 5. Solid knowledge of Erlang C formula 6. Must possess excellent communication skills, attention to detail, and ability to multi-task projects 7. Prefer a logical thinker 8. Excellent English communication skill in both speaking and writing
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Responsibilities 1. Lead the recruitment function to complete talent attracting, screening and staffing jobs / assignments according to company policies so as to supply talent and manpower with quality, speed and quantity. 2. Plan, organize, implement and review entire recruitment process to optimize recruiting practice by balancing effectiveness and efficiency. 3. Recruitment channel management; talent mapping & maintain talent database to effectively support company’s recruitment needs 4. Lead company employer branding promotion in hiring procedure e.g. searching and communicating for advertisement, recruitment channel / agency, campus recruitment, etc. 5. Facilitate internal job rotation by cooperating and consulting with related departments to support personal and organization development / change. 6. Maintain and report staffing information e.g. JD, recruitment report and market situation, etc. so as to provide systematic analysis and constructive proposal for management decision making. Requirement 1. 3-5 years working experience in Staffing /Recruitment function in Real Estate 2. Analytical thinking, result-driven, creative, well-organized, 3. Good communication & interpersonal skills 4. Business Acumen 5. Good oral and written English.
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【外资人力资源Staffing部门,GP分成,晋升快,此岗位为主做BD,后续发展可根据个人意愿带团队做项目交付】 岗位职责: 1、负责客户开发,完成公司服务乙方公司的销售工作,达成销售指标; 2、建立和完善营销渠道,进行商务谈判,维护好公司与客户的关系; 3、挖掘原有客户及潜在客户的业务需求,进行深度开发; 4、负责项目招投标,及合同签订;负责项目实施中客户关系的协调,项目验收,项目收款; 岗位要求: 1、3年及以上企业级大客户销售经验,有资源,具备乙方公司销售背景;
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职位职责: 1、负责抖音电商账号安全及机刷策略运营工作,设计并落地风险发现到处置效果追踪整体的解决方案,为风控提供基础识别及前置拦截能力; 2、深入了解电商业务形态及特性,定义风险场景,明确风险水位及管控目标,平衡风险与业务收益; 3、深入研究黑灰产作恶方式,对于商家/达人/消费者不同的角色的作恶情况制定有效的预防及管控措施; 4、协调横向团队,与产品、研发、算法协同落地防控方案,完善风控体系;同时与法务、PA、PR等团队协作,对作恶团伙有效打击。 职位要求: 1、3年以上风控策略相关工作经验,有账号安全或设备风控经验者优先; 2、熟练掌握数据分析工具,具备较强的数据运营及分析能力,熟练使用Hive/R/Python等,有实际风控算法或策略经验者优先; 3、拥有良好的沟通能力,能够跨团队沟通风控运营工作,主动推动项目进展,取得预期结果; 4、具备良好的问题解决能力,能够快速分析和解决复杂的风控问题。
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职位职责: 1、为支付相关产品(如数字钱包、结账流程、支付设置等)设计关键动效,包括页面转场、微交互、加载反馈、提示引导等; 2、参与设计系统中动效规范的构建与迭代,提升产品整体体验一致性和品牌识别度; 3、与产品经理、交互设计师、开发工程师密切合作,将动效设计无缝嵌入用户体验流程中; 4、制作用于产品展示、用户教育、首次引导等场景的动画内容; 5、探索不同文化/市场用户对动效的接受度与偏好,制定更具本地化的动效策略; 6、关注产品性能与技术实现限制,推动Lottie、Rive等轻量动效方案落地。 职位要求: 1、本科及以上学历,动画设计、视觉传达、交互设计、多媒体艺术等相关专业优先; 2、2年以上数字产品动效设计经验,有金融科技类产品(如支付、钱包、交易等)经验者优先; 3、熟练掌握After Effects、Figma、Principle、Lottie、Rive、Spline等动效设计工具中的两种以上,具备系统的动效设计思维,理解节奏、缓动、视觉引导、层级传达等核心原则; 4、有良好的审美与视觉基础,注重细节,能与视觉/UI设计保持风格统一; 5、具备良好的沟通与协作能力,能够与多地跨职能团队高效协作; 6、具备一定的前端动效实现经验或了解Lottie JSON、CSS动画原理者优先。
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职位职责: 1、负责抖音电商账号安全及机刷策略产品工作,设计并落地风险发现到处置效果追踪整体的解决方案,为风控提供基础识别及前置拦截能力; 2、深入了解电商业务形态及特性,定义风险场景,明确风险水位及管控目标,平衡风险与业务收益; 3、深入研究黑灰产作恶方式,对于商家/达人/消费者不同的角色的作恶情况制定有效的预防及管控措施; 4、协调横向团队,与产品、研发、算法协同落地防控方案,完善风控体系;同时与法务、PA、PR等团队协作,对作恶团伙有效打击。 职位要求: 1、3年以上风控策略/产品相关工作经验,有账号安全或设备风控经验者优先; 2、熟练掌握数据分析工具,具备较强的数据运营及分析能力,熟练使用Hive/R/Python等,有实际风控算法或策略经验者优先; 3、拥有良好的沟通能力,能够跨团队沟通风控运营工作,主动推动项目进展,取得预期结果; 4、具备良好的问题解决能力,能够快速分析和解决复杂的风控问题。
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职位职责: 1、负责抖音电商数据安全治理工作,评估数据安全水位,监控、分析数据异常,防范潜在的网络攻击; 2、负责安全产品设计及落地,协同研发、算法等协同部门落地安全专项,完成风险识别召回和拦截策略的测试、优化和上线; 3、负责安全标准制定、安全评审和风险评估,及时发现和解决安全风险,数据泄露案件分析溯源。 职位要求: 1、具备网络安全、数据保护的专业知识,有电商经验者优先; 2、具备优秀的分析和问题解决能力; 3、有良好的沟通能力,能推动项目进展,拿到预期结果。
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职位职责: 日常实习:面向全体在校生,为符合岗位要求的同学提供为期3个月及以上的项目实践机会。 团队介绍:国际支付,立足于为字节跳动国际化业务提供专业的支付和金融服务,专注于全球支付产品线的质量和效率,确保为国际产品提供高度可靠和稳定的服务,建立海外支付产品和能力,同时在高效助力业务快速拓展的同时,打造行业领先的支付和金融产品能力。团队当前所提供的产品和服务,遍布全球多个国家和地区,团队拥有丰富的国际化产品研发经验;同时这里有全球超大规模的支付网络;覆盖多业务场景的海外钱包及金融产品解决方案;围绕分布式一致性、高并发、高可用、资金安全在内的核心技术能力攻坚;LLM等前沿AI技术在支付&金融服务中的探索、研发和应用。另外,我们在全球设立团队,团队同学背景多元,不同的思维方式,打造了一个多元、碰撞、融合、包容的工作环境。我们邀请你来此成长、专研,发掘无限的潜力,一起应对技术和业务以及跨国合作上的挑战,还有跨文化交流机会在等你! 1、协助监控、分析人审数据波动(熟练使用SQL),根据历史人审率以及申请率给出量级测算; 2、基于当前各个国家各个场景的案件调查SOP,结合本地化场景,迭代SOP; 3、协助从各维度搭建人审效能看板,及时发现异常并监督BPO调整。 职位要求: 1、本科及以上学历在读; 2、良好的自我驱动力,对业务有热情、有好奇心; 3、逻辑清晰,具有良好的问题分析能力和问题解决能力; 4、出色的沟通和团队合作能力,能够与多个团队紧密协作; 5、每周可实习4天及以上,可实习3个月及以上。