Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an experienced professional to join our team.
In this role, you will:
· Design and develop effective and efficient FP tablet coordination plan and enhance service standards to support frontline sales to achieve business goals and create positive impact to business production and achieve KPI.
· Interface with Insurance Operation departments, including claims, operations, and compliance to enhance the service standard.
· Ensure that business enhancement projects are completed with quality and timeliness.
· Ensure projects are rolled out effectively and smoothly.
· Fulfill all internal compliance/ risk and external regulatory requirements.
· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Qualifications
To be successful in the role, you should meet the following requirements:
· Good exposure in the insurance industry is preferred with strong business acumen.
· Excellent communication, negotiation and problem solving skills.
· Excellent analytical and problem solving skills and can proactively drive a project independently.
· Fluency in Mandarin is mandatory and the basic ability in English is desirable.
· Must be a team player.
· Strong Microsoft application knowledge.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /QZ
Issued by HSBC Insurance Brokerage Company Limited