Job Description : - Establish and monitor company user operation metrics, ensuring an efficient operation system. - Plan and implement the operation of the company's Customer Data Platform (CDP). - Lead the central team and collaborate with ***** teams to plan, execute, and implement user journeys. - Collaborate with the R&D team to create user profiles, user tags, and user event roadmaps and operation systems. Requirements : - Familiarity with the construction, maintenance, and use of at least one CDP platform. - Proficiency in the use and operation of at least one Marketing Automation (MA) tool. - Knowledge of user lifecycle management and membership system construction. - Excellent bilingual communication skills, with fluency in English. Industry Experience : - Background in the e-commerce industry, preferably with experience in platform products, membership products, and user operations. - Ability to work in a multilingual environment. Position Experience : - Over 5 ～ 10 years of experience in user operations, with at least 3 years in a managerial role. - Proven track record of successfully leading large-scale user operation projects, with the ability to independently formulate and execute operational strategies. -Strong team management and cross-departmental coordination skills, capable of efficiently integrating resources to achieve goals. - Excellent data analysis and decision-making abilities, with the capacity to drive operational strategy optimization and improvement through data insights. Special Notes : - The role requires strong communication and collaboration skills, capable of working efficiently within cross-departmental and cross-regional teams. -Strong data analysis capabilities and insights are needed to drive optimization and improvement of operational strategies through data.

职责描述 1.To assist clients with planning and executing different aspects of the internal control process which may include financial, operational, and compliance related control review 、construction or evaluations. 协助客户规划和执行内部控制过程的不同方面，完成相关流程的内控审阅、评价、搭建或企业合规审阅。 2.Involve in BAS service, such as Spot check、Expense review or Dealer audit and so on. 参与BAS业务，比如会议监察、费用核查或经销商审阅等方面工作。 3.To assist the engagement team in completing ITGC related audit procedures mainly including but not limited to the testing of IT program development, program change, access to procedure and data, and computer operation, then completing the working paper. 协助项目组完成ITGC相关审计程序，主要包括但不限于对企业IT系统中IT程序开发、程序更改、程序与数据的访问、计算机操作等方面进行相关的风险审计，并完成审计底稿的撰写 。 4.Take part in other Core Assurance service, e.g: Financial statement tie out, Aura set up etc. 参与其他审计相关服务,如年审报告核对、Aura数据库维护等。 5.Participate in training and other developmental opportunities, where possible. 积极主动地参加公司的培训和其它相关学习发展的机会。 6.Consistently demonstrate teamwork dynamics by working as a team member: understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; and proactively seek guidance, clarification and feedback from Team Leader and Senior Associate. 作为团队成员之一，积极致力于团队合作；理解个人和团队角色的具体内容；通过建立良好团队合作精神共同创造一个积极乐观的工作环境；能积极主动地向与团队负责人和高级助理就工作表现寻求指导，确认和反馈。 7.Other work assigned by the superior or company. 上级或公司安排的其他工作 岗位要求 Essential criteria 1. Bachelor degree (Graduated in 2020 is welcomed), a major in accounting 、auditing or accounting related major is preferred. 本科及以上学历(欢迎应届毕业生投递)， 会计、审计或其他财务相关专业优先考虑。 2. Experience in finance 、 accounting related 、internal control review or audit work a plus. 具有财务、会计、相关内控审阅或审计经验者优先。 3. CET4 is required certification or equivalent certification 大学英文四级或同等资质必要条件 4. Be initiative with strong sense of teamwork and can work under high pressure. 积极主动，具备良好的团队合作精神，抗压能力强。 5. Can adapt to travel or OT. 能够适应出差及加班。 6. Demonstrate self-motivation and a desire to take responsibility for personal growth and development. 能自我激励，渴望并主动承担自身的成长和发展。 7. Working knowledge of Microsoft Office Suite. 熟悉微软办公软件系统的使用。 8. Effective written and verbal communication skills in Chinese and commercial English. 具备有效的中文和简单商务英文的书面及口头表达能力。 9. Good communication skills, willing to communicate with others on problem identified. 良好的沟通能力，愿意与他人交流工作中发现的问题。 10. Detail oriented and careful. 注重细节，工作仔细。 11. Good problem-solving skills. 较强的分析与解决问题的能力。 12. Good customer service attitude. 良好的客户服务态度。 13. Multi-tasking will be a plus 多任务管理技能。 14. High sense of responsibility on work assigned and good working attitude. 对被分配的工作具有高度的责任感和良好的工作态度。 Advantage criteria 1. Certification of CIA, CICPA, ACCA is desirable and other finance related certificate is preferred 拥有CISA/CIA/ICPA /ACCA或其他财务方面证书其中一个或多个证书者优先但不是必须要求

Responsibilities: SEO Strategy Development: Collaborate with cross-functional teams, including marketing, content, and development, to develop a comprehensive SEO strategy aligned with business goals. Conduct thorough keyword research, competitor analysis, and industry trend evaluations to identify opportunities for optimization. Website Optimization: Establish a website structure that aligns with SEO goals for traffic acquisition and conversion. Deconstruct user intent from search engines and optimize page structure and product recommendations to enhance Web/Mweb traffic, click-through rates, and conversion rates. On-Page and Technical SEO Optimization: Ensure that on-page elements, such as meta tags, headings, and URL structures, are optimized for relevant keywords while providing a positive user experience. Collaborate closely with developers to resolve technical issues that could impact search engine crawling and indexing. Content Optimization: Work with content creators or leverage GenAI capabilities to ensure that content is optimized for target keywords, follows best practices for readability and engagement, and aligns with the overall SEO strategy. Performance Monitoring and Reporting: Monitor website performance using analytical tools, tracking key metrics such as organic traffic, keyword rankings, and conversion rates. Provide regular reports and insights to stakeholders, highlighting areas for improvement and opportunities for growth. Requirements: Bachelor’s degree or higher in fields such as marketing, management, or computer science is preferred. Over 3 years of experience in SEO or SEM, with in-depth knowledge of SEO best practices, search engine algorithms, and industry trends. Familiarity with product management and product design. Experience with large-scale, complex website projects is a plus. Excellent communication skills in both English and Chinese (Cantonese is a plus) and strong teamwork abilities, capable of effectively coordinating internal resources to drive project progress. Strong logical thinking and data analysis skills, capable of making data-driven operational decisions.

Responsibilities: - Responsible for creating high-quality content that aligns with brand tone, including blog posts, social media updates, email marketing, etc. - Ensure the quality of Korean copy on platforms, capable of translating and proofreading between Chinese and Korean, as well as English and Korean. - Develop, manage, and execute the editorial calendar for all crypto-related content, ensuring consistency, quality, and timeliness. - Independently plan and execute platform events, and mobilize team members to collaboratively complete projects. - Enhance brand image through storytelling and creative content, ensuring brand consistency and strategic content deployment. - Establish relationships with key industry influencers, thought leaders, and media outlets, leveraging their expertise and reach to enhance our content's credibility and reach. Requirements: - Currently enrolled into a University (or Graduate o) program at a major university, preferable in Marketing/Communication -At least 2 years of experience in content operations or related fields. Great passion for the crypto industry - Keen insight into user behavior and data, with excellent analytical and strategic planning skills. - Familiarity with various user operation tools and methods, with a deep understanding of user needs. - Outstanding communication, coordination, and project management skills, with the ability to efficiently drive cross-departmental collaboration. - Innovative thinking, with the ability to adapt operational strategies according to market changes. - Korean native speaker, must be fluent in Chinese. Fluent in English is plus.

Responsibilities： Financial Reporting and Analysis & Performance Monitoring Conduct detailed financial analysis, including revenue, cost, and profitability analysis for the BU. Identify opportunities to improve revenue and margin performance within the sales team Prepare daily, monthly, quarterly, and annual financial reports, highlighting key financial metrics and performance indicators. Analyze variances between actual and budgeted figures, providing insights and recommendations for corrective actions. Accounting Book Keeping (AR & FX mgmt) Cost Management Identify cost-saving opportunities within the BU and work with BU leader to implement cost control measures. Monitor and analyze BU operating expenses to ensure they are aligned with budgetary goals. Provide recommendations for optimizing the cost structure and improving operational efficiency. Business Partnering & Stakeholder Communication Communicate financial insights, reports, and recommendations to BU leaders and other stakeholders. Foster a collaborative working relationship between the finance team and BU managers. Act as single contact point between business team and other finance functions such as tax, treasury to provide solution to business team Risk Control Ensure BU compliance with corporate financial policies, procedures, and regulatory requirements. Establish and improve various financial-related business processes to improve internal control levels Review all business contracts and review the rationality of various expenses Other ad-hoc projects assigned by Business or Function Leaders Qualifications and Skills: Bachelor’s degree in Finance, Accounting, Economics, or a related field Proven experience in a financial planning and analysis role, preferably as a Finance Business Partner within a specific BU. (5-7 years) Experience of supporting Sales/Commercial Team will be a plus point Strong understanding of financial principles, accounting standards, and financial modeling techniques. Experience working with senior management and cross-functional teams. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills in English and Mandarin, with the ability to build relationships and influence stakeholders. Proficiency in financial software and tools (e.g., Excel, ERP systems). Strong business acumen and strategic thinking. Proactive and results-oriented Adaptable and flexible in a dynamic business environment

Job Responsibilities: Develop and implement an effective legal compliance program, focusing on payment services regulations and MPI requirements. Proactively audit processes, practices, and documents to identify weaknesses and provide risk mitigation strategies. Evaluate business activities (e.g., investments, marketing, etc.) to assess compliance risk and compliance with the MAS standards. Collaborate with external auditors and HR departments when needed to handle violations of rules and laws. Review and evaluate company procedures and reports to identify hidden risks or common issues. Coordinate efforts related to audits, reviews, and examinations conducted by external bodies. Provide employee training on compliance-related topics, policies, or procedures. Serve as the point of contact for all regulatory bodies, particularly the Monetary Authority of Singapore, regarding compliance issues, especially those related to MPI licensing. Stay abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control. Requirements: Minimum 7 years of proven experience in regulatory compliance within the financial services industry, specifically with payment services. Deep knowledge of MAS regulations and the operational and compliance aspects of an MPI license. Strong experience dealing with regulatory bodies, particularly MAS. Bachelor’s degree in Law, Finance, Business Administration, or related field. Excellent communication skills, both verbal and written. Strong leadership, teamwork, and interpersonal skills. Analytical skills and a strong attention to detail. Preferred Qualifications and Certifications: Advanced degree in Law, Finance, or Business Administration. Certifications such as Certified Compliance Officer (CCO), Certified Regulatory Compliance Manager (CRCM), or similar. Experience in a senior compliance role within a major payment institution or similar financial services environment. Familiarity with international compliance standards and practices.

Job Description 1. Provide product implementation training to customers, and cooperate with customers in depth to complete registration, product usage, etc.; 2. Responsible for customer life cycle management, improve customer activity and stickiness, explore sales opportunities, and collaborate with sales staff to formulate new and additional purchases. . Renewal plan to achieve long-term and continuous cooperation with customers; 3. Responsible for maintaining customer status and establishing long-term and stable customer relationships with key decision-makers of customers; 4. Provide targeted consultation and solutions according to customers’ different industries and operational needs to serve customers Continuously provide value output; 5. Extract valuable customer feedback and product issues and actively promote their implementation, continuously polish the user experience, and facilitate product iteration.

【About us】 Gekko Lab是一家总部位于香港的金融科技初创公司，专注于为资本市场构建下一代数据分析软件。我们是一个国际化和多元化的团队，由经验丰富的数据科学家、软件工程师和金融分析师组成。"黑客文化"和"工匠精神"是我们坚定的信念，Gekko 对于有志成长的年轻毕业生来说，将是一个理想的氛围。 【Project description】 1.Create high level and detailed functional and non-functional requirement or specification to capture business needs, rules, and details. 2.Assist in system design with solution architects. 3.Produce wireframes based on user requirement using UI/UX tools such as Figma. 4.Analyze as-is business process with different business users, identify process improvement opportunities and redesign processes throughout the platform modernisation journey. 5.Develop testing tools (using automated testing tools or developing codes in Python) and conduct system testing such as unit tests and system integration tests. 6.Act as a bridge between business users, technical team, and vendors to ensure the business requirements well address business needs 1. 创建高层次和详细的功能和非功能需求或规格说明，以捕捉业务需求、规则和细节。 2. 协助解决方案架构师进行系统设计。 3. 使用Figma等UI/UX工具，根据用户需求制作线框图。 4. 分析现有的业务流程，并与不同的业务用户一起，识别流程改进机会，并在整个平台现代化旅程中重新设计流程。 5. 开发测试工具（使用自动化测试工具或编写Python代码），并进行系统测试，如单元测试和系统集成测试。 6. 作为业务用户、技术团队和供应商之间的桥梁，确保业务需求能够很好地满足业务需求 【Requirements】 1.Strong curiosity and able to work independently 2.Familiar with tools for creating UI/UX mockup and process flow to facilitate communication with business users. 3.Experience in process re-engineering and workflow related projects an advantage 4.Familiar with agile development approach and knowledge in web technology. 5.Ability to effectively communicate and influence business users to support proposed strategies, process improvements and operational decisions. 6.Competence in writing reports and making presentations to highlight the effect of changes. 7.Familiar with programming languages (e.g. python) is a plus. 1. 强烈的好奇心，并且能够独立工作。 2. 熟悉用于创建UI/UX原型和流程图的工具，以便于与业务用户沟通。 3. 具有流程再造和工作流相关项目的经验将是一个优势。 4. 熟悉敏捷开发方法和网络技术知识。 5. 能够有效沟通并影响业务用户，以支持提出的战略、流程改进和运营决策。 6. 具备撰写报告和进行演示的能力，以突出变化的影响。 7. 熟悉编程语言（例如Python）将是一个加分项.

岗位职责： ●通过支持服务和服务，使SaaS业务部门成功执行其战略 项目部署、流程改进和战略举措 ●实施任何将改善我们的客户/客户支持运营的举措 工作流程 ●识别支持工具痛点和机会，以改善多个业务 ●根据客户满意度确保项目的成功交付和测量 指标和更广泛的业务 ●与多个利益攸关方密切合作，制定和优先考虑全面、 数据驱动的技术/工具请求并在项目生命周期中支持团队 ●与项目、产品和技术团队建立富有成效的工作关系。 Job Responsibilities: ● Enable SaaS Business Unit to successfully execute its strategy by supporting service and project deployment,, process improvements and strategic initiatives ● Implement any initiatives that will improve our client/customer support operations and workflows ● Identify support tooling pain points and opportunities to improve business across multiple teams and functions: operational, technical and frontline members ● Ensure successful project delivery and measurement in accordance to customer satisfaction metrics and the wider business ● Partner closely with multiple stakeholders in developing and prioritising comprehensive data-driven technology/tooling requests and support the team through project life cycle ● Build productive working relationships with project, product and technical team. 基本要求： ●有项目管理经验，管理所有相关利益相关者 ●学士学位，或之前管理开发人员和项目的经验 ●1或2年以下工作经验：软件工程、系统工程、 支持、解决方案工程以及项目/项目管理经验 使用技术解决方案交付业务价值的良好记录 ●具有多种需求分析技术/方法的经验，并具有领先的 跨多个时区和功能的跨职能工作 ●展示快速适应、学习新技能和“脚踏实地”的能力 ●强大的分析和技术思维，以及强大的组织和关系 管理技能。 ●熟练的口头和书面沟通，影响和解决问题的能力 ●足智多谋，以行动为导向，能够独立完成工作并克服困难 通过创造性地解决问题来解决障碍 ●通过与客户的有效沟通，提供卓越的客户服务 英文和中文，包括书面和口头。 **技能和知识： ●有金融机构/加密货币行业或软件/IT工作经验 解决方案和服务公司 ●能够立即/两周内开始 ●英语和汉语的语言能力 ●项目管理资格/认证优先 ●有与客户合作的经验，了解他们的问题并管理他们的 期望，参与项目管理 ●优秀的面向客户的技能和出色的书面和口头沟通技巧 ●以积极的态度向应届毕业生开放；愿意学习和成长。 Basic requirements: ● Prior experience with Project Management, managing all relevant stakeholders ● Bachelor’s Degree, or prior experience managing developers and projects ● 1 or 2 years experience in one of the following: software engineering, systems engineering, support, solution engineering in addition to project/program management experience with a demonstrated track record of delivering business value using technology solutions ● Experience in multiple requirement analysis techniques/methodologies, and leading cross-functional efforts across multiple time zones and functions ● Demonstrate ability to quickly adapt, learn new skill sets and "hit the ground running" ● Strong analytical and technical mindset, as well as strong organisational and relationship management skills. ● Proficient verbal and written communication, influencing and problem-solving skills ● Resourceful, action-orientated with the ability to get things done independently and overcome obstacles by developing creative solutions to problems ● Provide excellent customer service by effectively communicating with customers in both English and Chinese, both written and verbal. Preferred skills & knowledge: ● Prior experience working at a financial institution/Cryptocurrency industry or software/IT solutions and services company ● Able to start immediately/within two weeks ● Language proficiency in English and Chinese ● Project Management qualifications/certifications is a plus ● Experience working with customers, understanding their issues and managing their expectations, being involved in project management ● Excellent client-facing skills and excellent written and verbal communication skills ● Open to fresh graduates with a positive attitude; the willingness to learn and grow

Role overview We are looking for an experienced Commercial Finance Analyst and support Flywheel Digital Commerce Brands make informed business decisions based on sales and revenue trends. The ideal candidate will have experience in analysing financial data, identifying trends, and creating reports that can be used by the business to manage sales performance. The Commercial Finance Analyst will work closely with other departments to provide insights and recommendations on business performance. Key accountabilities ● Business intelligence and Trading focus, foster collaboration with the business team to drive revenue growth, improve profitability, and minimize risk. ● Profitability analysis by profit centre, region, customer, and projects etc, timesheet and CRM system and process implementation assistance. ● Develop and maintain the demand/revenue forecasting models and process. ● Define operational KPIs of the businesses focused on demand. ● Deliver the weekly & monthly demand planning reports working collaboratively with key stakeholders (CEO, Sales Leaders, and FP&A) to obtain additional insight into trends & elicit improvements to KPIs. ● Analyse sales pipeline trends, customer demand (usage) patterns, to create accurate and reliable demand forecasts. ● Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure that the demand forecast aligns with the company's overall business objectives. ● Ensure that the demand forecast is integrated with the Business Planning performed by the FP&A teams. ● Develop and implement strategies to improve the demand forecasting process, including training and development for team members. ● Other ad hoc tasks assigned. Skills, experience & qualifications required ● Bachelor's degree in finance, economics, accounting, or a related field. ● Minimum of 3-5 years of experience in financial analysis, modelling, and data analysis, experience in working for multinational company and fast-paced work environment is advantage. ● Strong analytical skills and ability to work with large datasets. ● Good oral and written communication skills in English. ● Proficiency in Microsoft Excel and financial modelling tools. ● Fast learner, reliable, hands on, proactive, good team player, willing to take on any ad hoc assignments, collaborative, and excellent communication skills. ● Strong attention to detail and ability to work under tight deadline, result-oriented, resourceful and have a can-do attitude.

Job Responsibilities: Quality Improvement Assist in the preparation of the Quality Plan for each improvement project. Conduct additional audits or reviews by demand of Microsoft or because of an event driven root cause        Quality Control Assist Microsoft in the development of test procedures or whatever is needed to complete the preparation of Quality Control and Auditing procedures         Quality Communication Provide feedback to Microsoft on a regular basis or on demand about business performance and trends metric        Quality Documentation Document all reviews and audits performed        Quality Presentations Lead the stakeholder presentation monthly and quarterly        Quality Leadership Lead inside the Supplier the continuous improvement process Keep a noncompliance issue log and ensure that recorded compliance issues are resolved and corrected by the Supplier operation Additionally, recommend updates to the quality plans to treat problems at hand·         Quality Analyses Produce all quality analysis information required to maintain the performance at level of target required (statistical, affinity, Drivers, Attributes, etc.)         Cross group Collaboration Partner with training, knowledge management and operations team to ensure Agent knowledge and customer satisfaction targets are meet Key Measure Successful implementation of process improvements A common quality language regarding processes and improvements used in the organization Knowledge of key principles of quality management distributed in the organization. Job Requirements: Fluent in English Excellent communication skills Have QA Experience Better to have trainer experience Proven leadership and operational experience.

岗位职责： 1. Manage Customer Service and support Contact center operation 2. Provide feedback & coaching to Team Manager 3. Provide Improvements Action Plans and reports Identify strengths and weakness to help operational and professional development 4. Assure compliance of metrics & procedures 5. Present monthly operational reports 6. Communicate policies & procedures to Team Managers to ensure performance results 7. Partner with individuals or organizations to increase the satisfaction of our customers 8. Proactively take the ownership of the project, consider benefits to project/company and add value to the project and make contribution 9. Be accountable to any tasks assigned by client and by company 10. Apply strategic thinking to focus on the results and goals to achieve with end Customers 岗位要求 -Fluency in English both oral and written -Bachelor degree or above in Computer Science or Management related or equivalent professional -At least 5 years of supervisor or team leadership experience in customer or tech support industry -Strong in following skillsets: 1. Service / Soft skill communication 2. Presentation 3. Planning, Resource Organizing, Data Analyzing 4. Customer Orientation & Relationship Management 5. Internal cooperation and coordinationCertificate COPC certification is a plus

Job Responsibilities The Product Manager is the voice of the customer for all of the different perspectives in our ecosystem. They will work with different teams across the company to identify business opportunities, design solutions, assist with building / QA / Positioning, and steward the launch of new products. You will be expected to: • Build a platform that our customers love; • Conduct and integrate user research, analysis, and stakeholder feedback into a consolidated viewpoint: in other words, to know intimately our customers; • Inform product decisions with quantitative and qualitative data on user behavior; • Be the user expert and champion; • Interact constantly with the tech team to ensure the delivery of delightful features; • Execute on initiatives from conception through implementation, and work closely with an engineering team to scope and prioritize; • Own product metrics, understand the drivers behind them, and continuously improve them; • Validate new features to ensure they align with the original designs and intentions. Your Profile It could be you if you have: • 2+ years of product management experience; • Excellent written and verbal communication skills; • Good business sense — you can identify opportunities to add value and know how to capture them; • Empathy for customers — you work hard to identify what users really need, and find acute customerproblems; • Good design sense — you know good design from bad, and can articulate improvements and their motivations; • Exceptional attention to detail, communication, relationship building, problem solving, and analytical skills; • Passion for about technology, data, and startups; • Experience prioritizing customer requirements, working with stakeholders and internal teams to define market opportunities and business plans in support of company goals; • Strong operational mindset, decisive, “get it done” mentality; • Experience conducting focus groups and user research, using best practices; • Intellectual curiosity, self-motivated work ethics, ability to learn fast, and a strong bias for action.

按照当地法律法规，应聘者需持有美国绿卡或者美国公民 工作地点在美国纽约 ***** Key Account Manager Dunhuang.com New York State, USA Roles and responsibilities Manage DHgate high-value customers through regular promotion of products, services and marketing activities, and interact with customers to handle customer inquiries in a timely manner. Responsible for customer development and channel expansion in the United States, expand the ***** customer base, bring a steady stream of high-quality customers to the DHgate platform, explore ***** exhibition center resources, and implement ***** promotion, training, and publicity activities for target groups and partners. 3- Develop your own targets and performance indicators for daily operations and activities, monitor regularly to understand the effectiveness of operational strategies, and make recommendations for continuous improvement. 4- Reduce customer churn by implementing conflict management skills to resolve complex after-sales disputations in a way that builds a positive customer experience. Customer relationship, collect customer information, comments and suggestions, feedback to headquarters regularly 6-Conduct research on the US market through online and offline channels to provide insight into the US cross-border e-commerce market. 7-Regularly participate in various ***** industry fairs in the United States to collect useful business information and provide feasibility suggestions. 8- Coordinate internal and external resources, cooperate with the company's overall strategy, and complete various indicators set by the company. 9 - Other additional duties as required. Requirements: Education: University degree or above, accurate proficiency in English and Spanish is preferred (preferably speaking Chinese) Skills: Promoting the knowledge and interests of customers through social media is necessary and can thrive in a fast-paced and deadline-oriented environment Ability to multitask and handle multiple projects simultaneously Analytical ability Problem-solving skills Excellent communication skills - verbal & w

Responsibilities: Support/resolve SAP IT ITIL process related tickets, Change Management, Incident Management, Service Management, Problem Management. Support daily operational Basis activity within SAP IT Business System scope a. Troubleshooting technical issues b. Operate SAP system upgrade, migration, implementation, decommission c. Operate OS upgrade, configuration, setup d. Collaborate with other IT departments (from different location) to complete E2E project jointly. Ensure SAP IT Business System reach its defined SLA. Support productive system unplanned downtime escalation. Plan/Orchestrate system maintenance activity per SAP IT’s defined process. Requirements: Bachelor degree or above, SAP Basis management experience; Good oral communication skills, foreign working experience, overseas study or work experience is preferred; Good at analysis, logical thinking, good coordination and organization skills, continue to learn and follow up the latest product/technology innovation; Knowledge of infrastructure operation and coordination experience is preferred; Basic SAP development skills are preferred;