【岗位职责】: • 软件开发项目的协调，项目进度管理； • 与各部门项目成员的沟通协作； • 开发质量管理，发掘并推进改善活动； • 从用户角度分析产品，并给予开发建议； • 处理用户VOC，并从中整理出后续改进需求； • 开发项目运营相关会议同声传译。 【岗位要求】： • **本科及以上学历，专业不限； • 精通中韩互译，韩语听说能力优秀，笔译功底深厚，中文文笔优秀（必须）； • 了解IT 行业市场情况，熟悉技术相关用语； • 有较好的理解及沟通能力，有较好的统筹计划能力。 以下工作经验优先: • 有互联网相关工作经验 • 了解韩国公司文化，有韩国公司工作经验。

不能接受夜班勿投！只招夜班！ 每周40H工作制，晚班，每天中间休息1H 1. 10H/天 周一到周四 或周二到周五 晚上22:30-次日9:30 2. 8H/天 周一到周五 晚上23:30-次日8:30 Job Responsibilities: 1. Provide service to North American customers through email replies and Live Chat, follow up and ultimately resolve customer issues; 2. Provide product introductions and guide customers to complete transactions; 3. Track order generation, shipping, logistics, and provide real-time status updates; 4. Handle customer feedback issues, returns/exchanges, complaints, and provide effective solutions; 5. Self-familiarize with company business-related updates, regularly undergo business knowledge assessments to ensure timely mastery of relevant business knowledge. 岗位职责： 1. 通过回复客户邮件、Live Chat为北美客户提供服务，跟进并最终解决客户的问题； 2. 提供产品介绍，引导客户达成交易； 3. 跟进客户订单生成、发货、物流，提供实时状态更新； 4. 负责客户反馈问题处理，退换货、投诉处理等，有效提供解决方案； 5. 自行熟悉了解公司业务方面的相关更新，定期接受业务知识考核，确保及时掌握相关业务知识。 Job Requirements: 1. CET6/TEM4 or above, any major, proficient English listening, speaking, reading, and writing skills; 2. Good service mindset, excellent communication skills, ability to work under pressure and self-learn; basic knowledge of 3C products; 3. Able to adapt to night shifts, maintain synchronized work and communication with American colleagues and customers; 任职要求： 1. CET6/TEM4以上，专业不限，英文专业优先，熟练的英语听说读写能力； 2. 具备良好的服务意识、出色的沟通能力、抗压及自我学习能力；对3C类产品有一定认识； 3. 能适应夜班，和美国同事及顾客保持同步工作和交流； 工作地点：天府软件园A区，世纪城/天府三街双地铁口 试用期薪资不打折，全额五险一金，十三薪，15天带薪年假，外企氛围WLB

Job requirements: 1, Possess a strong sense of customer service, able to cope with customer consultation and complaints, have a strong coordination capacity; 2, Good language expression and communication skills, a great sense of responsibility, can bear a certain amount of work pressure; 3, Strong learning ability, can quickly understand and adapt to the use of the company's products, to provide users with excellent support; 4, Computer or finance-related major preferred, Internet companies, finance industry or large customer service center experience is preferred

About Us Founded in 2006, EyeBuyDirect, a subsidiary of Essilor-Luxottica, is a leader in the fast growing and competitive online prescription eyewear industry. We’re on a mission to become the world’s most loved online eyewear brand and a one-stop-shop for all your prescription eyewear needs! EBD is committed to creating an outstanding workplace and employment experience suitable for everyone. In December 2021, EBD stood out from more than 150 companies from Greater China and won the honorary title of ‘Best Workplaces in Greater China 2021’ issued by the Global Authority on Workplace Culture - Great Place to Work. Our Culture Our vision is to make quality eye care accessible to everyone, improving our customers’ lives and thereby being the world’s most diverse ecosystem for optical consumers. Our core values are: • Do More with Less • Open, Diverse and Transparent • Measure Improvement & Reward Achievement • One team (we win and fail together) • Think Big, Be Bold and Quick Career Opportunities At EyeBuyDirect, we’re all about making possibilities available to everyone - and that includes our employees! We’re able to offer a wide range of career paths, whether you aspire to move from one department to another or to take on more managerial responsibilities. Your hard work and ambition will be rewarded here. Our employees are our greatest strength, and we’re very committed to developing their skills at EyeBuyDirect through ***** development programs and professional training courses. We also encourage our talented team of multinational professionals to be creative and collaborative while bringing their unique experience to their work. It’s a fast-paced, entrepreneurial environment where teamwork, quick thinking and a “can-do” attitude make all the difference. Sound like a place for you? Then, come for the challenge and stay for the growth at EyeBuyDirect! Summary EyeBuyDirect is seeking a dynamic individual to add to the success of our E-Commerce team as a Customer Service Supervisor. Reporting to Customer Service & Logistics Director, the role will be responsible for a wide range of marketing tasks in a dynamic, exciting, fast-paced, responsive, results-oriented environment. Responsibilities • To oversee the entire operation of the call center (PH, US & CN). • To plan the annual CS strategy and ensure all KPIs (satisfaction & revenue) are met daily, weekly and monthly. • To ensure stable service and have a contingency plan for our 3rd party vendors. • To optimize the company’s key performance by smooth teamwork / projects. Requirements • Bachelor’s degree or above. • 5 years+ of working experience with at least 3 years or above experience in multi-channel Contact Center: demonstrated experience in scaling leadership roles. • Strong verbal and written communication skills in English. • Solid interpersonal skills and the confidence to deal with people at all levels. • Experience managing a multi-channel environment (telephone, email, chat, social media) highly preferred. • Experience in coaching and leadership of leaders. • Excellent listening skills, critical thinker with attention to detail • Must be able to handle multiple projects and effectively manage different timelines. • Assertive team player with high energy to work in fast-paced environment. • Track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. • Experience with operational experimentation will be a plus. • Improving operational efficiency on a scale is a plus.

Job Description： 1, Responsible for cultivating and managing the VIP or selected customer group assigned by the company to ensure that customers have an excellent overall after-sales experience. 2. Regularly provide analysis reports of after-sales service quality. As a result, they become their trusted advisor through regular contact, understand customer needs and pain points, predict demand trends and be their voice, and provide relevant information to internal teams to ensure correct deployment, solve their actual needs, etc. 3. Satisfy customers' needs with reason, put them first, put forward counter-proposals, and manage their expectations when necessary to ensure that problems can be handled appropriately in one stop. 4. Become the customer upgrade coordinator in significant accidents, promote internal and external resources to prioritize solving customer problems, and provide fault reports and optimization suggestions after the accident is resolved. 5, Work closely with the internal team to participate in customer seminars, demonstrations, training, industry events, and other working meetings as needed to enhance customer stickiness and overall service perception. Qualifications： 1, Have more than two years of good customer service record, not limited to IT customer management or related work experience in telecommunications, good communication skills in English and Mandarin. 2, Excellent communication, coordination, and presentation skills to keep clients engaged in online or offline environments. Prioritize job competencies and time management skills. 3. under challenging situations/pressures, it can effectively deal with sorting out the priorities and solve problems by coordinating internal and external resources. 4, In a limited time and complex environment, flexibly use appropriate skills to lead, manage, and complete projects on time. 5. Have prior network-related knowledge, not limited to data or transmission majors. 6, Preference will be given to CCNA/ITIL/cloud-related/project management or similar based certification holders.

RESPONSIBILITIES: • Deliver timely, accurate, and respectfully follow up to customer questions and issues • Build deep knowledge of 2K products • Troubleshoot game issues on PC, Mobile, PlayStation and Microsoft consoles • Take ownership of Customer Service incidents and work to resolve them successfully • Interact effectively with customers and internal developers • Escalate issues as needed • Assist in generating training materials and customer-facing documentation • Become the subject matter expert for Tier 1 and Tier 2 Support • Work closely with other customer service associates KNOWLEDGE AND SKILLS: • Technically proficient with PC's and various gaming consoles • Computer literacy, specifically MS Office Suite and G Suite • Ability to quickly learn customer service based tools and techniques REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Minimum age of 18 years and above • Proficient in Windows and MS Office • Strong verbal and written communication skills • Ability to proficiently read, write and speak English (at a C1 level) and either: Mandarin Chinese or Cantonese (at a C2 level) • Working knowledge of current video game platforms and related hardware • Excellent attention to detail • Ability to establish and maintain effective working relationships with 2K teams and our customers • Reliable and can be counted on to work all scheduled shifts • Capable of working any mandatory overtime; which can occur during the workweek, weekends, and holidays PREFERRED QUALIFICATIONS: ● Previous customer support experience in an online environment ● Familiarity with Zendesk, helpdesk software or issue/bug tracking tools ● 1+ years of Customer service experience

岗位职责 1. 负责车载座舱系统的多媒体/蓝牙/导航/语音/车控/网联/CPAA/Camera等软件的开发。 2. 根据需求完成软件的系统分析及设计，完成设计文档。 3. 根据设计文档完成代码的实现，调试，测试。 岗位要求 1 三年以上工作经验，熟练掌握嵌入式Linux软件开发技能，包括开发、编译、调试等流程； 2 熟悉嵌入式Linux或Android操作系统框架； 3 对多线程开发有较深理解，熟练掌握进程间通信方式，socket，dbus，shareMemory，ZMQ等； 4 熟练使用C++进行面向对象的嵌入式编程，能够熟练应用常用设计模式； 5 至少能够使用一种脚本语言如 shell, python等； 6 熟悉嵌入式软件开发流程，有良好的编程风格，能够独立完成从需求分析，软件设计，代码编写调试； 7 有座舱软件相关开发经验者优先考虑； 8 良好的分析解决问题的能力，良好的团队协作精神

作为电商客服，您将负责处理客户的咨询、投诉以及售后服务，以提供优质的客户体验。我们期待您具备良好的打字速度和沟通能力，有相关工作经验者优先。 主要职责： 1. 通过电话、邮件或在线聊天工具解答客户的疑问，提供产品信息及购买建议，处理客户投诉，提供售后支持。 2. 收集客户反馈，及时回应客户需求，与其他部门协作，共同提升客户满意度。 3. 快速、准确地录入客户信息、订单信息和其他相关数据。 4. 参与客户服务流程的优化和改进，提高客户服务质量和效率。 职位要求： 1. 至少1年电商客服工作经验，熟悉电商行业及客户服务流程。 2. 熟练操作计算机，打字速度快，具备良好的文字表达能力。 3. 具备良好的沟通技巧和问题解决能力，能够承受工作压力，适应轮班制。 4. 具有团队合作精神，愿意学习和不断提升自己。 我们提供： 1. 竞争力的薪资待遇和完善的福利制度。 2. 广阔的职业发展空间和培训机会。 3. 舒适的工作环境和人性化的管理。 欢迎有志之士加入我们的团队，共同创造美好的电商未来！

Key Responsibilities • Identify Chinese music service priorities and roadmaps • Work with China based music service providers (MSP) defining how their service would be integrated into music platform. • Technical assessments of API’s that the MSP’s have to see if they can meet the integration objectives • Work with Masimo global product management, UX, and Specifications teams to capture requirements • Work with software team to assist in the integration project • Project coordination Required Skill • Music streaming domain knowledge (ie audio and streaming services etc) • Technical knowledge to review a SW/REST API and understand (high level) integration aspects. • Very good Chinese (Mandarin) and English skill • Product Management and UX experience • ‘User centric’ – the role requires the ability to unearth, understand and anticipate user needs very well.

As an Identify and Access Management specialist, provide security administration functions support via call/email/instant chat channel to ensure all the defined functions are properly executed according to the standard and procedures. Handle security administration and implement controls to safeguard company resources. Support to implement the solution for the security requirement of compliance and audit. Ensure working procedures updated and continually improve the existing process. Job Responsibility: • Response to AIA internal users’ and external vendors’ contact via call, email and instant chat channel • Answer AIA internal users’ and external vendors’ query about GIS products/services • Provision GIS IAM requests following procedures and AIA security standards • Escalate and manage security incident and provide in scope solution intent to solve the incident at the first contact • Maintain team knowledge base as up to date • Log the contact properly in particular platform • Rotated 24*7 shift • Coordinate with internal/external parties to ensure the AIA security standards and procedures are properly implemented. • Provide compliance and audit checking support and self-assessment. • Strictly follow AIA standards and internal procedures/guidelines in daily operation. • Other related assignments as instructed. Job Requirement: • University degree or above in IT or related disciplines • Minimum 3 years IT working experience • Good communication of English both in oral and written • Good communication of Mandarin in oral • Hands on experience on one of OS or DB platform • IT security concept or certification like CISA/CISM/CISSP/ISO27000 • Teamwork spirit, Mature, Willing to take responsibility and challenge

早班6:30-15:30 上班时间：双休，周一到周五/周二到周六，每两个月轮班 Job Responsibilities: 1.Process return inspection requests from warehouses, including situations like, damaged/wrong items received, items/retail boxes missing, etc. 2.Contact customers/warehouses/internal teams to require more information about the returned products if needed; 3.Make judgement on whether we should deny/accept customers’ return after thorough investigation. 4.Report possible fraud cases to upper management teams. 5.Work with shipping company to handle shipping claims related issues. 6.Other tasks assigned. 1.处理仓库提交的退货审查，包括收到错误/损坏货物，产品或者配件丢失，可疑退货等不同情况； 2.通过邮件/即时聊天工具联系客户，仓库和内部相关部门，为后续调查搜集资料； 3.对退货申请进行最终判断，给出接受或者拒绝的原因和调查结果； 4.汇报出现的可疑退货情况； 5.和物流公司进行接洽处理包裹在运输过程中出现的问题； 6.上级交办的其他业务。 Job Requirements: 1.CET6/TEM4 or above, any major, proficient English listening, speaking, reading, and writing skills; 2.Good service mindset, excellent communication skills, ability to work under pressure and self-learn; good knowledge of 3C products; 3.Maintain synchronized work and communication with American colleagues and customers; 任职要求： 1. CET6/TEM4以上，专业不限，英文专业优先，熟练的英语听说读写能力； 2. 具备良好的服务意识、出色的沟通能力、抗压及自我学习能力；对3C类产品有较好的认识； 3. 和美国同事及顾客保持同步工作和交流； 工作地点：天府软件园A区，世纪城/天府三街双地铁口 试用期薪资不打折，全额五险一金，十三薪，15天带薪年假，外企氛围WLB

岗位职责： 1.参与项目需求讨论，制定测试计划 2.参与日常项目测试，编写测试用例，执行测试，确保项目质量和进度 3.追踪项目Bug修改情况，注意寻求解决问题方法4.编写自动化测试脚本，主动寻求任何提高测试效率的方法5.主动提供反馈和优化建议，持续改进项目质量6.参与项目性能测试和安全测试 任职要求： 1.3-5年工作经验 2.熟悉测试理论 3.熟悉敏捷开发方法论 4.熟悉测试工具JIRA等工具5.熟悉自动化测试selenium，testng，junit，cucumber，JBehave， watir等自动化测试框架6.熟悉web service测试7.具有java，PHP等开发经验者优先8.熟悉性能测试工具LoadRunner, JMETER，熟悉持续集成工具Jenkins，软件配置管理，以及网络安全测试者优先9.具有金融系统测试经验者优先

工作职责: 1、负责虎扑AIGC产品Android客户端相关模块的设计与开发； 2、验证和修复测试中发现的bug，持续改进产品； 3、参与Android客户端的技术实现讨论和Code Review； 4、参与Android客户端性能，架构优化； 5、按既定的工作流程，与其他团队同事有效合作，快速解决问题。 任职资格: 1、本科及以上学历，3~5年Android平台开发经验； 2、熟悉Android系统架构及应用开发； 3、熟悉常用算法与数据结构、多线程、网络编程（Socket、Http/Web Service）等； 4、理解常用的设计模式，在项目或产品中有很好的设计实践； 5、有完整的Android项目经验，至少参加过一个完整的商业级或个人发布过较受关注的APP； 6、有强烈的责任心和团队精神，善于沟通和合作，能独立按时完成设计和编码。

1、熟练掌握至少一种关系数据库产品（Oracle、Mysql、Sqlserver等）的开发； 2、熟悉金融行业或财务相关业务，有相关系统的数据处理经验； 3、沟通能力较好，抗压能力强；工作地点（成都） 有以下一项或者多项经验者优先： 1、有sap的data service 开发经验的优先； 2、有HANA产品开发或运维经验的优先； 3、掌握ABAP开发语言； 4、掌握HANA数据库应用开发

职位描述： 1、负责游戏英语本地化工作，优化游戏文字内容及语法，使其符合本地用户的阅读习惯。 2、跟踪游戏版本的迭代更新，对游戏更新内容进行本地化，并参与部分产品内容的设计工作。 3、计划和管理本地化日程，与研发和运营团队沟通需求和本地化时间点。 4、配合市场和运营部门工作撰写广告文案，优化和修正客服部分的回复模板，负责社区活动的文字翻译和优化。 5、配合其他部门或者上级的一些临时工作需求。 Responsibilities: 1. Provide high-quality in-game *****ization for ***** people. 2. *****ize the game content for every update after the game release as well as responsible for some of the in-game design in every update. 3. Plan and manage *****ization schedules, collaborating with Development team and Operation team to define requirements and timelines 4. Responsible for writing and optimizing the events in ***** community platforms. Also responsible for optimizing customer service FAQ and templates. 5. Collaborate with Marketing and Operation team for writing advertisements. 6. Collaborate with other teams or leaders for the urgent tasks. Requirements: 1. Native speaker only. 2. Excellent *****ization skills. Have your own opinions of game *****ization. 3. Experience of *****ization especially in mobile game industry. 4. Love games. Candidates with gaming experience are preferred. 5. Enthusiastic and good at team work.