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Senior Game Client Developer
[上海·中山公园] 2024-02-2445k-55k 经验5-10年 / 本科移动互联网,游戏 / 不需要融资 / 2000人以上Senior Game Client Developer (C++) Wargaming Shanghai is looking for a game client developer who is expected to bring his passion to the team and is ready to learn a lot about building features with a unique cross-platform game engine. This role will work under the supervision of the lead client developer and with a group of talented people to contribute to the development of content for China players. Reports To What will you do? • Collaborating with System/Feature Designers to understand and implement game systems and features within the Unreal Engine using C++. • Developing, testing, and debugging game client systems, ensuring seamless integration with online services. • Optimizing game client performance to ensure smooth gameplay experiences across various platforms. • Engaging in iterative design processes, incorporating feedback from playtests and team reviews. • Creating and maintaining technical documentation to ensure clarity and consistency throughout the development cycle. • Assisting in the troubleshooting and resolution of game-related issues, including identifying and fixing bugs. • Contributing to the continuous improvement of our game development processes and practices. What are we looking for? • Bachelor’s degree in computer science or a related field. • 5+ years of professional experience in game client development, preferably in online games. • Proficient in C++ and experienced with Unreal Engine. • Good understanding of game systems, mechanics, and multiplayer network architecture. • Familiar with agile development methodologies and able to work in a fast-paced, collaborative environment. • Excellent problem-solving skills and attention to detail. • Ability to communicate effectively with cross-functional teams, including System/Feature Designers, Artists, and QA Testers. What additional skills will help you stand out? • Comfortable collaborating remotely with international developer teams in an English environment. • Passionate about gaming and keeping up with the latest trends and technologies in the game development industry. About Wargaming -
Technical Client Success Specialist
[北京·团结湖] 2023-06-2715k-25k 经验1-3年 / 本科广告营销 / D轮及以上 / 150-500人Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability. -
客户端工程师Client engineer
[杭州·西湖区] 2023-04-0417k-34k·14薪 经验3-5年 / 本科软件服务|咨询,IT技术服务|咨询 / 上市公司 / 2000人以上Zoom正在寻找充满活力和激情的工程师加入Zoom进行客户端开发工作。在这个角色中,您将利用您的本地桌面客户端应用程序编程知识,扩展这些广泛使用的协同软件。 工作职责: 1. 使用兼容的标准C++ 及11/14/17扩展,开发和维护Zoom API,这些API实现将运行在Windows,Mac,iOS,Android; 2. 与UI即后端工程师合作,开发并维护协同软件; 3. 能够使用Instrument等性能工具和其他系统分析工具来衡量应用程序的性能和能耗,并能够改善整个应用程序的性能; 4. 与QA、产品和项目经理、产品设计师和DevOps紧密合作,推动工程发布和交付; 5. 需要与Technical Support, Customer Success和Customers沟通,以处理产品Issues和Tickets。 基本要求: 1. 计算机相关专业本科及以上学历; 2. 2年及以上软件开发经验; 3. 精通c++,熟悉Visual studio 或者Xcode; 4. 优秀的计算机基础知识,具备数据结构、算法和软件设计的能力; 5. 良好的沟通能力。 为什么选择加入Zoom? 1. Zoom入选《财富》杂志2022年度“全球最受赞赏公司排行榜”,位列计算机软件行业榜单第四名,是全球统一通讯平台行业的领导者。 2. Zoom是纳斯达克上市公司,全员持股,加入Zoom,与公司分享成长收益。 3. Zoom产品简单易用,深受客户喜爱。在Zoom做工程师,技术挑战高,更有成就感! 4. Zoom汇聚业界技术大牛,管理层也来自技术团队,与爱技术、懂技术的同事切磋技艺是人生一大乐趣。 5. Zoom员工敬业,管理层体贴,工作氛围轻松开放,人际关系简单融洽,团队温暖有活力! 6. 极具竞争力的薪水,福利待遇好,出国工作、学习和交流机会多。 -
25k-45k 经验5-10年 / 本科软件服务|咨询 / B轮 / 150-500人This role is a crucial position within AfterShip's global Customer Success team, reporting to the Head of Customer Success (APAC). Occasional collaboration with the global team in Australia, North America, Europe, Greater China or Southeast Asia, may require flexibility in work hours to accommodate meetings or tasks. Key Job Responsibilities: 1. Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. 2. Lead the onboarding process for new clients alongside the Technical Account Manager for implementation. 3. Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. 4. Serve as the initial point of contact for escalated technical issues, ensuring swift resolution by liaising with appropriate teams. 5. Develop a comprehensive understanding of the AfterShip platform to effectively communicate its features to users at all levels within client organizations. 6. Act as a trusted advisor to clients, ensuring they derive maximum value from AfterShip's services. 7. Collaborate cross-functionally with global teams across various time zones to address bottlenecks and ensure customer success. 8. Share best practices and new product features with customers while providing feedback to the product team. 9. Be responsible for meeting dollar retention and expansion KPIs. 10. Travel as necessary for client meetings/trade show events (up to 25%, fully covered). 11. Drive growth of AfterShip's client base and revenue in the APAC markets. Basic Qualifications: 1. Bachelor's Degree or higher. 2. 7-10+ years of experience in customer-facing roles in sales/business development/account management/customer success, with a proven track record of consistently delivering great results. 3. Strong interpersonal skills and professional demeanor, capable of articulating technical solutions in simple terms. 4. Ability to manage complex projects and collaborate with multiple internal and external stakeholders. 5. Comfortable in a fast-paced environment requiring strong time management and prioritization skills. 6. Exceptional executive-level interpersonal, project management, communication, and problem-solving abilities. 7. Excellent listening and analytical skills, with a consultative selling approach and high motivation. 8. Customer-focused, quick learner and a team player; thinks big but acts small; demands high standards. 9. Outstanding written and verbal communication skills for effective presentations. 10. Proficiency in English is required; proficiency in Mandarin, Cantonese, or other languages such as Japanese or French is a plus. 11. Based in Singapore, with experience working in international teams as a remote role. Preferred Qualifications: 1. Related working experience in eCommerce/FMCG/Brand Retail/SaaS/Advertising/consulting Industry. 2. Thorough knowledge of the APAC e-commerce ecosystem and ***** online retail community. 3. Overseas working experience or work in an international team with global time zones.
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We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. *Provide global support covering all issues related to Veeva Vault *Learn everything about our software and use that knowledge to ensure client success *Support the client administrators across multiple organizations *Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues *Create and maintain knowledge articles in our customer support portal. *Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration *Provide coordinated support for getting new releases and configuration changes into production *Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds *Be a client facing representative of the Development and Product teams Document new processes and keep existing documentation and tools up to date as the environment changes *Interface with engineering, product management and professional services when necessary *Availability to work a rotating weekend on call schedule * Excellent verbal and written communication skills in English and Korean * Previous technology / admin / software / level 2 support related work experience *Bachelor’s degree in a related field or equivalent experiences *Proven ability to collaborate and build strong relationships with customers * Experience working successfully in a rapidly changing environment *Professional approach, exceptional customer service is essential *Knowledge document management systems *Detail oriented, able to manage multiple tasks and priorities
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10k-20k 经验3-5年 / 本科企业服务,医疗丨健康 / 上市公司 / 2000人以上We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. Responsibility ·Provide global support covering all issues related to Veeva Vault ·Learn everything about our software and use that knowledge to ensure client success ·Support the client administrators across multiple organizations ·Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues ·Create and maintain knowledge articles in our customer support portal. ·Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration ·Provide coordinated support for getting new releases and configuration changes into production ·Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds ·Be a client facing representative of the Development and Product teams ·Document new processes and keep existing documentation and tools up to date as the environment changes ·Interface with engineering, product management and professional services when necessary ·Availability to work a rotating weekend on call schedule Requirements ·Excellent verbal and written communication skills in English and Japanese ·Previous technology / admin / software / level 2 support related work experience ·Bachelor’s degree in a related field or equivalent experiences ·Proven ability to collaborate and build strong relationships with customers ·Experience working successfully in a rapidly changing environment ·Professional approach, exceptional customer service is essential ·Knowledge document management systems ·Detail oriented, able to manage multiple tasks and priorities
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Responsibility: 1. Serve as a pivotal technical member of the Business Development team, ensuring seamless customer success in developing applications and services on the DragonPass platform. 2. Collaborate closely with the sales team to provide comprehensive pre-sales support to clients, encompassing effective customer communication, innovative solution design, and engaging demonstrations. 3. Tailor targeted overall solutions leveraging the company’s products and technical capabilities to address clients' unique needs. 4. Analyze client requirements, identifying and categorizing generic and bespoke needs, to ensure solutions are tailored to their specifications. 5. Coordinate seamlessly with the Product team, IT team, and Operation team to steer the development of solutions, ensuring efficient delivery and optimal performance. 6. Continuously monitor market trends and technological advancements, gathering relevant industry and competitive product information. Analyze market reactions, promptly adjust product planning and strategies, and innovate solutions and services to enhance our competitive edge. 7. Oversee solution implementation, ensuring seamless integration and alignment with client requirements. Requirement: 1. Bachelor’s Degree or higher in Computing, Systems, or a related field. 2. Excellent English communication skills, particularly in presentation, to engage effectively with clients and stakeholders. 3. At least 5 years of experience in technology or product manager roles, with a proven track record in delivering comprehensive solutions. 4. At least 2 years of experience overseeing the overall systems architecture for one or more projects, demonstrating a deep understanding of system design and integration. 5. Strong solution alignment and integration skills, able to bridge the gap between client needs and technical capabilities.
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Key Responsibilities Be the expert on our staking and infrastructure products, serving as the subject matter expert on product features, answering technical cryptocurrency-related questions, and demonstrating how InfStones can fit into clients' overall strategy. Serve as the primary business development contact for a group of InfStones highest value institutional clients, co-owning the relationship with our Institutional Coverage sales teams from the top of the funnel through on-platform support. Build and maintain strong relationships with new and existing InfStones institutional clients, driving successful integrations with the institutional product suite and impact on the overall business. Provide a best-in-class experience for our clients through effective stakeholder management, decisive prioritization, and efficient execution across institutional teams. Effectively triage, manage, and prioritize incoming client requests. Manage requests through to resolution, including delegating across teams of subject matter experts. Qualifications Overseas education or work experience, and being able to use English as working language. Bachelor in Economics / Finance/Management, or other Business related fields. Minimum of 2 years of relevant experience in an institutional client partner/services/advisory role in the financial services or technology industry. Excellent English communication skills in order to operate across multiple departments, stakeholders, and clients. Passion for the crypto/blockchain industry. Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. Experience with relationship or account management for institutional clients, liaising with executive leadership, management, and/or senior operations contacts. Preferred Qualifications (Nice to Have) Clear understanding of the blockchain infrastructure. Relevant experience in crypto or start-ups.
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1. 领导digital Marketing/CRM顾问服务团队; 2. 建立和维护客户关系,了解和开发挖掘潜在客户需求; 3. 带领小组完成策略和执行方案的撰写,带领团队完成服务项目的实施工作;具有业務发展能力, 对所领导的团队的P&L负责 职务要求 1. CRM/Social/digital/新零售有3年以上工作经验 2. 至少有3年以上Agency的工作经验/至少有2年的CRM相关工作经验/至少有1年以上的主管经验 Basic Function Team Management Responsible for the day-to-day management and operations of team with an emphasis on retaining and expanding current client business. Responsible for overseeing all client budgets (creating, expanding, forecasting, etc) and ensuring that revenue and account profitability for each client is reached on a monthly basis. Assists Practice Leaders on new business efforts. Qualifications 7- 8 years of agency experience or equivalent Proven experience managing a team from a financial, client delivery and staffing perspective Proven ability to: ? write new business proposals ? manage, retain and grow multiple accounts ? create and manage multiple budgets ? expand client business ? develop strategic communication programs Possesses solid presentation skills, including ability to communicate and sell ideas to prospects Proven leadership skills and sales ability Has an established network of senior industry contacts Duties and Responsibilities Client Service Ability to upsell sell value-add programs/services to current clients. Draws out the best thinking of clients and to ensure pragmatic, well-executed outcomes. Supervises and sets direction of activities in at least three accounts, including client needs, staffing, strategy and budgeting. Delegates client assignments, supervise others and work with other practices and offices. Truly models Best Teams practices and serve clients with the deepest possible expertise. Knows the tools, proprietary insights and methodologies available to best serve clients without creating new ones. Reconstitutes knowledge into marketable, reusable assets to develop new offerings by anticipating needs or meeting demands of current clients. Generates high value by moving the client organization to undertake and enact major change. Positions the firm and other colleagues with clients in ways that build a true institutional partnership. Responsible for building and maintaining client relationships. Has authoritative knowledge of multiple industries and business trends. Assists GM in executing client satisfaction programs. Manages and reviews key client deliverables (i.e. messaging, branding, executive coaching, communications/marketing plans, strategy documents). Identifies “next level” thinking/ideas for clients by tracking industry trends and activities. Assumes creative and strategic direction and oversight on all account assignments. Has regular client contact to ensure the client is satisfied with account activity. Is proactive with clients to address any issues of dissatisfaction. Self/Staff Management Financial Management New Business
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Core Responsibilities 1. Independently handle clients' relationships – business correspondence updates; recommendations and new inquiries; 2. Work to keep retainer client accounts fresh and spirited with an eye toward content and tone; 3. Track projects' progress (timeline and budget, allocate work to colleagues and quality control); 4. Manage influencer campaigns, from KOL sourcing, briefing, execution to reporting; 5. Participate in pitches and support business development; 6. Update the media pool on a monthly basis, and manage the relationship with media outlets; 7. Advanced content planning, creating concepts for marketing campaigns; 8. Take a full brief from the client and write up for the team brief; 9. Source and manage possible vendors/freelancer talents; 10. Track budget and billing process for client cases. Requirements *Bachelor’s degree or above; *Native Chinese with fluent English ability; *3+years of agency experience (preferably 4A or independent); *Strong knowledge of current digital/social media campaigns; *Good PPT presentation ability strong writing skills; *B2B project experience is preferred; *Experience with independent project proposal is preferred; *Work well with team and colleagues.
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*此岗位为客户向( client facing role) 深度参与智慧园区、科技地产的项目全流程,在科技地产/智慧城市领域做市场资料收集与整理、行业调研分析、数据资料收集和挖掘、对标分析、撰写报告等工作。 1、对地产软件科技行业进行持续深度的研究,定期为公司内部和客户分享行业动态、竞品信息、客户成功案例等; 2、 与公司重点业务线、重点业务团队一起,完成产品线需求分析和用户画像; 3、 对客户提供企业数字化管理咨询和宣导工作,完成小程序和Web管理平台软件功能分析和产品文档整理与编写; 4、 协助产品部门的测试,完成用户访谈并进行访谈后的分析输出; 5、深度参与智慧园区/智慧楼宇/智慧城市项目的全过程,与各部门沟通、协调,并完成团队与客户支撑类的其它工作。 任职要求: 1、 本科以上学历,计算机或市场分析相关专业优先; 2、 喜欢思考问题,有较强的分析能力,能熟练操作基本办公软件; 3、 对事物保持好奇心,善于学习,踏实勤奋,沟通能力强,有团队合作精神; 4、情商高、会激励人、不追求高安全感、安逸的工作状态。
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Role Description This is a full-time remote role for a Business Development Manager at Zoomex in Russia. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, conducting market research, and developing strategies to achieve sales targets. The role also involves collaborating with the marketing team to create effective sales materials and attending industry events and conferences. Qualifications - Extensive resources in the Russian speaking cryptocurrency market - Strong sales and negotiation skills - Experience in business development or sales in the financial or crypto industry - Knowledge of crypto assets and trading platforms - Excellent communication and interpersonal skills - Ability to work independently and remotely - Strong analytical and problem-solving skills - Ability to build and maintain client relationships - Bachelor's degree in Business, Finance, or a related field
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Client Service Representative Requirements: - Proficiency in English is essential. - Fluency in Chinese, Korean, or Japanese is highly desirable. - Ability to work flexible shifts, including public holiday and weekends. - Strong communication and problem-solving skills. - Previous experience in a customer service or client-facing role is a plus. - Experience with P2P (peer-to-peer) platforms or payment systems is highly advantageous. 客户服务代表 要求: -精通英语是必不可少的。 -汉语、韩语或日语流利者优先。 -能够灵活轮班工作,包括公共假日和周末。 -有较强的沟通能力和解决问题的能力。 -有客服或面对客户工作经验者优先。 -有P2P(点对点)平台或支付系统经验者优先。
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At Liftoff, we're helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. We are a trusted guide for growth and engagement, transforming how people discover and experience apps. We are one of the world’s largest independent, unbiased and privacy-friendly growth platforms that fuels the entire mobile app growth cycle across user acquisition, engagement, monetization, and analytics. Consistently ranked as one of the fastest growing companies and best places to work, we are a profitable company with strong product-market fit and tremendous growth opportunity. We have a creative, collaborative, and humble culture. We are data-driven, proactive, and have the courage to drive change. Our sales team works with customers across gaming, ecommerce, social, finance, and more! We're looking for a dynamic Sr. Account Executive to join our top-tier team. Our ideal team member is excited about making a difference in the Great China Region, and is able to demonstrate strong sales execution, while helping to shape a sales team. This role will be working with existing customers and winning back previous customers. This role is based out of our Beijing office. Responsibilities - Capability of Leads prospecting, acquire and grow new to Liftoff customers - Able to scale account from 0 to 1 - Manage and grow client accounts by being strategic and consultative in your approach. Core responsibilities include: meeting clients & managing client expectations, negotiating sales proposals, conducting quarterly business reviews, revenue reporting to internal leadership team, liaising with internal teams to solve complex client queries, and providing customers with valuable insights and offerings as part of an on-going, consultative relationship - Expanding product adoption by upselling and cross-selling to existing customers - Partner with internal cross-functional team members to drive account growth - Exceed quarterly targets - Utilize analytical skills to analyze customer performance and identify optimization opportunities - Stay current on the latest industry trends in mobile advertising - Attend key industry events and conferences Desired skills and qualities - 5+ years of sales experience in performance advertising; experience with mobile is a big plus - Bachelors Degree or equivalent work experience - Extensive experience establishing relationships with C-level executives and senior marketers - Existing 'Rolodex' of relationships with major app publishers across key Greater China Region (China, Hong Kong, Taiwan) - Exceptional presentation skills and/or public speaking experience - Strategic, consultative, and analytical sales approach, with a focus on building sustainable partnerships with clients - Ability to confidently represent Liftoff's solution and establish credibility as a subject matter expert in the field of mobile advertising - Self-disciplined with the ability to work independently - Solution-seeker - Fluent in Mandarin + Business-level English - Experience with Looker, Tableau, or similar tools - Experience working in mainland China or extensive work experience with mainland China clients - Ability to “translate” complex technology processes into meaningful solutions that address business needs - Ability to prioritize and multi-task with ease - Experience working with mobile gaming customers or in the mobile gaming industry - Willing to travel across region as business requires, approx 15%
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Support AML-CFT operational processes in Thailand, including the writing and review of operational policies and standard operating procedures, ensuring that there is compliance across the board by relevant process owners Responsible for the preparation of AML-CFT updates to the Regional Head of Compliance and Thailand board, including communicating regulator expectations and managing status and progress updates on compliance projects Responsible for day to day AML-CFT risk assessment, client onboarding, payment channels onboarding, ongoing monitoring, AML/CFT-related transactions monitoring, record keeping and ***** staff training Assisting in undergoing multiple compliance inspections and enquiries by our globally recognized commercial banks and regulated payment channel partners. Reporting regularly to the Senior Management on the licensing status and any regulatory compliance matters. Keeping abreast of and monitoring any changes of regulatory developments that would potentially impact the company and providing timely updates to the relevant functions. Work closely with internal stakeholders and business units to ensure smooth and timely compliance