DragonPass is a global B2B2C Airport services provider developing fintech travel solutions for companies such as Barclays, Visa, MasterCard, RBS, Revolut and many similar companies all around the world. Services range including Transport Security Fast Track, Airport lounges and Airport restaurants. Our main aim is to simplify technical complexity. We essentially help our end customers use a multitude of services across an array of complexity in as easier a manner as possible. All of this must be done with beautiful UI and UX. DragonPass has headquarters in Guangzhou, with the international headquarters outside of China being in Hale, Cheshire. There are additional offices in London, Sao Paulo, Johannesburg, Singapore, Shenzhen, Beijing and Shanghai. The business is growing very quickly and looking to recruit individuals with a passion for travel, networking and self-development. What will you be doing? The 24/7 technical support engineer will be acting as a bridge between development team and clients/account management team. Bilingual is mandatory to communicate with the development team and clients/account management team. The 24/7 technical engineer shall handle the call/email from clients for any incidents or 7system outage. The 24/7 technical engineer shall provide an incident report for any issue and provide incident status update for the stakeholders. Check error log from the monitoring system and, identify the root cause of the issue. Create and manage the incident ticket in JIRA. Identify the areas/parts of the system/service causing the issue, and the corresponding impacts to the customer. Create the standard operation support documents in English. Implement the urgent fix based on the standard operation support documents with the support from the DevOps at infrastructure level. Filter the non-critical issues that can be fixed in next day. Preferred skills One or more years of experience in 24/7 Technical support Excellent hands-on support experience in AWS/ Azure Knowledge of programming languages such as Java Strong experience in Linux and Terraform Proficiency in writing automated scripting language in Python Experience in monitoring tools – Grafana, or any other monitoring tools Understanding of full-stack web/mobile, including protocols and web server optimization standards Broad understanding of Oracle, MySQL, NoSQL Database experience, such as MongoDB Proficient in English and Mandarin language skills

Druid Technology is dedicated to providing comprehensive application solutions for wildlife tracking and domestic animal monitoring. With the systematic philosophy of modulation, Druid Technology developed a series of products to meet the diverse requirements of animal deployment for the protection of endangered animals, ecological research and restoration, biodiversity conservation and public education for scientific research institutions, regulatory authorities and non-profit organizations. Join us to build a Digital Utopia for the creatures in the world. Your mission in this role: Write the user documentation (product manuals, user guides, help documents and training materials) in English and Chinese for animal trackers. 你的工作范围： 编写中英文用户文档（包括产品说明、用户指南、帮助文档和培训资料） Job Description As a technical writer, you will work closely with the R&D team to - create, update and maintain various technical documents, including product manual, user guide, online help, troubleshooting guide and FAQ - *****ize user interface of web-based software and apps - write in-app or on-screen instructions for our products - cross review other writers' work - check the feedback from customers and provide improvement 工作内容 作为一名技术文档工程师，你需要通过与研发人员深度合作来产出以下内容： - 创建、更新和维护各类技术文档，包括产品手册、用户指南、在线帮助手册，故障排查以及 FAQ - 对网页平台和移动 app 的本地化翻译 - 为公司各产品编写应用内帮助 - 交叉评审其他文档工程师的工作 - 分析文档相关的用户反馈并提出改善计划 要求 - 优秀的中英文协作能力 - 至少 1 年的技术文档工作经历，或通信、软件研发、硬件研发领域的翻译工作经历 - 通信、计算机或英语专业 - 对解模块化写作和 DITA 有一定了解 - 熟悉基于 XML 的编辑软件，例如 Frame Maker、Epic Editor、Oxygen Author 等 - 有 Markdown 和 Github 使用经验

技术文档专员/双休岗位职责： 1. 负责技术文档的编写、修改和维护等 2. 协助产品团队完成产品文档的撰写和更新，确保文档的准确性和完整性； 3. 负责技术文档的版本管理和维护，确保文档的及时更新和发布； 4.参与技术文档的评审和修改，确保文档的质量和可读性。 任职要求： 1. **本科及以上学历 2. 具备良好的文档编写能力， 掌握Office办公软件 3. 具备良好的沟通能力和团队合作精神 4. 具备较强的学习能力和自我驱动力，能够快速适应新技术和新环

岗位职责： 1. 阅读技术文档，提取文档技术要点 2. 使用excel、markdown对其中的table、latex公式进行复现 任职要求： 1. 为人诚恳，仔细，认真 2. 吃苦耐劳，按时完成任务 3. 对金融行业有兴趣

一、工作职责： 1、按锐捷规范和技术文档通识进行技术文档的编辑与客户化，用简单易于理解的语言描述复杂的产品特性与技术原理。 2、深度参与产品设计、开发、测试及交付的全流程工作，理解产品特性与指标，与研发人员密切协作，跟进并评审初稿写作，确保研发初稿满足要求。 3、负责技术文档排版、检查、发布件制作及统稿发布工作。 4、聚焦客户的文档使用体验，解决文档使用过程中的问题，持续改进文档质量。 二、任职要求： 1、通信工程、计算机、电子信息、自动化等理工科专业背景。 2、具备移动通信基础，熟悉移动通信接入网、承载网及核心网设备及操作。 3、熟练掌握word/viso/excel/PPT等Microsoft office办公软件使用。 三、素质素养： 良好的逻辑演绎与归纳思维 四、加分项： 1、具备5G通信工程项目交付、通信设备运维经验优先。 2、通过HCIA-5G、HCIP-5G、HCIE-5G、ZCIA-5G、ZCIP-5G、ZCIE-5G、ZCTA-5G、ZCTP-5G、ZCTE-5G、H3CNE-5G，H3CSE-5G，H3CIE-5G任意一种认证优先。 3、有新媒体运营经验，熟悉任意一两个如Adobe illustrator、Photoshop或Foxit clip等设计软件使用。

职位描述 1. 输出功能性配置文档 2. 协助拍摄开箱视频，并完成完整的短视频内容剪辑和存储发布 3. 协助其他市场资料翻译，确保用词准确，语法正确，翻译流畅 4. 协助记录管理技术文档输出记录，资料存档归类，按时间顺序排列，汇总更新 5. 根据要求输出客户培训内容，PPT和配置书面文档，协助讲解培训内容 职位要求 1. 学历要求本科，计算机网络专业 2. 熟练掌握PR，懂得AE，熟悉视频剪辑处理相关工具 3. 英语读写能力比较强，要求CET6 4. 熟悉基本的办公工具，如office 5. 性格开朗，细心，有耐心，积极主动学习，沟通能力强

岗位职责： 1、负责编撰公司项目申报书、说明书、产品交付及相关技术文档，并不断完善优化； 2、协助研发开展项目前期调研及需求分析，并形成书面分析报告； 3、主导公司知识产权管理，包括知识产权体系建设、软件著作权、专利申请技术交底书撰写、申报等； 4、协助公司项目申报、投标文件中相关技术性文档支持； 5、负责公司对外营销文案撰写和维护，不限于公众号、抖音号和各类平台的营销号等； 6、上级领导交办的临时性工作。 岗位要求： 1、硕士以上学历，计算机、电子信息等相关专业； 2、1年以上同类型岗位工作经验，熟练操作Office办公软件； 3、具备较强的表达及写作能力，条理清晰，逻辑思维能力强； 4、良好的团队合作意识，责任心强。

The Technical Product Owner (TPO) is to lead multi-functional development teams to deliver innovative products to market that deliver service and value to our premium collection customers. This role requires someone with the expertise to understand business owner’s product vision and translate/communicate requirements effectively to multiple development teams. The TPO will operate in a complex multi organizational landscape and will define requirements to drive changes to existing systems or create new systems to provide a world class customer experience. If you're looking to be a part of a dynamic and collaborative team, this may be the position for you. Major duties and responsibilities include: • Quickly develop understanding of domains, business capabilities and processes. • Work with or without direct supervision and develop documentation that comprehends business, application, and data requirements. • Translate vision/goals set by business product owners into requirements documentation for consumption by architecture, development, and test teams • Facilitate product demos with development teams and product owners • Collaborate with test teams and review test plans and test cases • Ensure appropriate and effective data integration across multiple systems. • Maintain a sprint release plan, release trajectory, and release burn-down, based on capacity and velocity predictions • Enforce team rules, help resolve impediments, facilitate efficiency, and increase the probability of success in each sprint. • Champion accountability within and outside the team and coordinate dependencies across teams • Provide visibility of development team status and issues to senior management • Promote a collaborative team environment that fosters creativity and innovation • Promote continuous team improvement, measure the team, and help the team and individuals measure themselves • Analyze the current business and IT environment to detect critical deficiencies and recommends areas for improvement Prospective team members possess a high degree of business insight, creativity, decision making skills, a drive for results, the ability to negotiate, the ability to develop strong peer relationships, and a strong technical learning capability and focus. Qualifications Minimum Qualifications: • Bachelor’s degree in technical discipline (Computer Science or Engineering) • Ideally 2 years or more facilitating teams and 7 years+ in IT solutions provider environment • Experience with globally distributed and large cross-functional teams, with a track record of having developed professional documentation (business process flows, user stories) and managing delivery • Thorough understanding of the software development lifecycle and agile practices. Experience in one or more software development roles such as architecture, design, development, test, configuration management or quality assurance. • Competent in enterprise and agile project management tools. • Broad technical knowledge spanning applications, infrastructure, methodologies, and tools • Experience with SAFe, DFSS and Scrum • Experience with Extreme Programming (XP), and other Agile engineering practices is a plus • Experience developing training materials Preferred Qualifications: • Systematic problem-solving approach • Sense of ownership and drive for result and solutions • Exceptional listening skill • Must be able to thrive in a fast-paced environment and be willing to embrace change • Good interpersonal skills • Effective Communication and Presentation skills in both English and Chinese, especially on business problems, alternatives and project strategy to a project team and customer groups

岗位要求： 1. 计算机科学或相关专业本科以上学历 2. 了解 JavaScript、html / html5 、css / css3、Ajax 等前端开发技术。能够独立完成简单的前端应用开发，并完成相应的中英文文档。 3. 有熟练英语写作背景者优先 4. 能在social media进行有意义的原创并有效的传达 具体可参考站点：twitter.com/dynamsoft http://www.linkedin.com/company/dynamsoft https://www.facebook.com/Dynamsoft 5. 在详细了解产品的前提下，做相应的技术挖掘，并能自主开展工作 6. 关注新兴技术，并在新技术领域能进行自主学习 需通过以下方式为Dynamsoft的营销计划做出贡献： * 研究和创建各种引人入胜的内容 * 开发和维护内容日历 * 分析内容策略的ROI并提出改进建议 * 紧密跟踪行业新兴技术，以创建相关的内容 可交付成果包括: 用户案例 白皮书 应用笔记 产品比较报告 演讲和网络研讨会 培训教材产品视频 https://www.youtube.com/user/Dynamsoft 博客内容 http://www.codepool.biz/; http://contentcapturetech.com/ 编辑内容一般的营销文本 Position Description Dynamsoft needs an enthusiastic, innovative, hands-on, multi-tasking individual to join our team to develop quality technically-oriented content to drive Dynamsoft’s content marketing objectives. The focus is on reinforcing Dynamsoft’s position as a document imaging SDK expert, supporting marketing in its effort to generate new inbound leads through the creation of compelling technical content that engages and speaks to our target audience. The Marketing Technical Content Specialist contributes to Dynamsoft’s marketing program by: · Outlining, researching, and creating a variety of engaging content · Developing and maintaining a content calendar · Analyzing the ROI of the content strategy and making recommendations for improvements · Remaining up-to-date on emerging technology in the imaging industry to create relevant engaging content · Deliverables include: o Sample codes using Dynamsoft’s products o Case Studies o White Papers o Application Notes o Product Comparison Reports o Presentations and Webinars o Training Materials o Product Videos o Blog Content o Editorial Content o ROI Reports o General Marketing Copy

Responsibilities： 1. Provide Level 2 technical support to investment applications; 2. Define standard workflow and governance level 1 helpdesk according to IT policy; 3. Troubleshooting on application issues, connectivity issues as well as batch job issues; 4. Respond to user query related to application access or functions; 5. Provide technical solutions to business users, make design and workflow to facilitate the needs; 6. Conduct data analysis and testing, draft testing plan; 7. Prepare FS and TS for change requirements; 8. Make change to config files or some programs; 9. Coordinate meetings with internal and external parties; 10. Drive small projects/ enhancements and see it to the end. Requirements： 1. Education – University graduate in computer science or equivalent, fluent in English; 2. Working experience 5 years or above, IT development experience 3-5 years; 3. In-depth business and application knowledge of IT and operations in the investment management industry, especially derivative instruments of all types; 4. Good communication and problem-solving skills; 5. Ability to think over the long-term, applying a strategic focus completing large-scale change projects; 6. Positive working attitude, willing to learn and work independently; 7. Well-versed in System Development Life Cycle (SDLC); 8. Experience with finance application highly regarded; 9. IT Skill set: Python, Java, SQL server, Oracle, etc.

岗位职责： 1、项目上各类文档撰写，包括不限于项目各阶段技术文档、项目阶段性验收汇报材料等；输出、整理和保存各类技术文档以及部门资料。 2、参与辅助项目文档标准化、制度化、规范化工作，可编写面向项目技术支持的文档，组织文档评审和测试、收集用户意见，优化文档、提升客户满意度 3、与研发紧密结合，根据产品功能和用户需求进行相关软件文档的撰写和审核等工作，并按时交付高质量的产品说明文档。 4、配合项目负责人完成相关任务目标。 任职要求 1、计算机、信息安全相关专业，本科以上学历； 2、具备出色的PPT文档撰写及流程图制作能力 3、熟练操作Word、Excel、PPT、Visio、Project等办公软件。 4、较强的文字功底，能够简洁明了的理解书面语言阐述复杂的概念和理论。 5、较强自学习和缜密的逻辑思维，能够发现问题，并主动寻求各种方式以得到解答。 6、具有高度的资料安全保密意识和团队协作精神。

57Blocks is redefining how products are built, applying a combination of technology and process improvements to deliver a new kind of distributed development experience. You will be joining a distributed team that serves clients in North America. We are looking for a technical product manager to lead end-to-end product development for US-based clients. Projects may include B2B SaaS and FinTech. Our ideal candidate will have 4+ years of product management experience and is eager to become knowledge experts in multiple industries and build products in disparate verticals. Responsibilities： 1. Define what success looks like for the team, prioritize features and solutions based on impact, and using data to validate success 2. Identify and collaboratively solve end-user pain-points 3. Help determine technical feasibility of product solutions and identify appropriate buy vs build solutions 4. Partner with UX design & engineering team in Chengdu to execute a prioritized product plan 5. Communicate with customers and partners in English 6.Work with global sales team to increase platform revenue Requirements： 1. 4+ years of experience delivering highly successful products which are AI powered 2. Ability to lead & influence cross-functional groups to deliver projects on-time in a fast paced environment 3. Excels at understanding complex problems and designing simple solutions for them 4. Deep understanding of ML tech stacks and data science concepts 5. Comfortable presenting to clients in English 6. Outcome oriented - not reactionary; they articulate the desired outcome and work collaboratively to create a path to achieve it 7. Self-motivated and quick learner 8. Creative problem solver who is able to quickly identify key problems and reasonable solutions

Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability.

岗位职责 1、负责低代码产品配套文档、教程、最佳实践等资料的开发和维护，为用户使用及项目交付提供支撑。 2、负责跟踪产品研发全流程，识别需求输出产品技术文档，保障产品文档的完整性和准确性。 3、参与制定和改进现有文档体系，包括流程、规范、工具等，并能将其有效落地。 4、负责收集并分析用户反馈，制定文档改进计划，跟踪改进进度及效果，持续提升用户体验。 岗位要求 1、有至少3年的资料开发工作经验，熟悉文档开发流程和写作规范。 2、有大型平台软件资料交付经验，掌握Markdown+git、Arbortext Editor等开发工具使用。 3、有计算机专业背景，了解Java、JavaScript、SQL等主流的编程语言。 4、对低代码概念、趋势和开发模式有一定的认识和见解（有低代码相关产品设计、使用经验者优先）。 5、有良好的沟通、学习能力，文字表达能力和团队合作精神。

1、负责软硬件产品中英技术文档的编写、翻译及审校，按时按质交付高质量的译文； 2、负责多语言技术文档翻译需求处理，确保多语言版本及时支撑产品全球发布； 3、产品相关技术文档、产品可视化软件界面、产品标贴翻译和审校； 4、管理和维护翻译记忆库和术语库，产品相关术语用词的翻译和审议； 5、收集分析国际化产品技术文档满意度，持续改进多语言技术文档质量。 岗位要求： 1、本科及以上学历，英语、自动化相关专业，精通英语笔译，英语专业八级以上； 2、具备中英文技术文档编辑和翻译能力，能独立完成技术文档的编辑和翻译； 3、熟悉技术文档开发流程、英文技术文档写作风格规范、本地化翻译相关规范和法规； 4、熟悉Trados、MemoQ、YICAT等主流翻译软件；具有术语和语料管理经验； 5、良好的沟通和问题分析能力，工作严谨细致、主动性好，能独立开展工作； 6、能快速学习并理解复杂的产品技术概念，对科学技术充满兴趣，愿意学习新知识。