• 15k-20k·13薪 经验不限 / 大专
    移动互联网,游戏 / D轮及以上 / 150-500人
    Combining cutting-edge interactive technologies with a shared passion for gaming, Mechanist Games is an independent game studio based in Xiamen, China. Since its founding in April 2011, the Mechanist team has produced a growing portfolio of worldwide releases, including the City of Steam, Heroes of Skyrim, Path of Immortals, Game of Sultans and Game of Khans. We are seeking a English-speaking customer support representative for our mobile games. It is a full-time position based in Hong Kong. What will you do? You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to: 1. Communicating effectively with players via ticket system and social platforms; 2. Promptly responding to in-game tickets, managing and collecting player feedback, complaints, concerns, etc; 3. Handling player-reported issues with a focus on providing solutions, positive interactions and follow-up; 4. Proofreading Chinese Traditional for (Including but not limited to operational activities, in-game texts and advertising texts); 5. Establishing and maintaining good relationships across teams and departments. Job requirements? Have good written and verbal communication skills in English; Love games, like to communicate with users, understand player's psychology and habits; Strong computer skills, the ability to operate multiple applications and platforms simultaneously; Strong problem-solving/troubleshooting skills; Proactive and creative with the drive to improve and continuously learn; Availability to work off-hours when needed; Pleasant personality, good teamwork, and stress tolerance; We always welcome fresh graduates or interns. 办公室地址:目前是定位在香港,具体的办公室还在寻找中
  • 8k-15k 经验1-3年 / 本科
    营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    Position Profile As Marketing Development Representative, you will be the first line of contact at Impact responsible for generating new business through inbound opportunities by helping prospects understand the value of Impact. Using a multitude of sales methods and tools, you will discover, plan and prospect new accounts that will drive long-term success for our customers and our business. Essential Responsibilities • Outreach to inbound contact forms/inquires, web chats, emails to assess qualification of prospects • Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges • Work closely with Account Executives to build a pipeline for Impact’s products • Track and manage prospects through Salesforce.com • Schedule high-impact appointments with those who are of good potential with Account Executives Other duties as assigned by the Company. This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 文娱|内容 / 不需要融资 / 2000人以上
    岗位职责: 1. 销达成销售协议,实现销售目标; 2. 参与所有销售和推广活动; 3. 发展和维护与新老客户的关系,通过积极了解他们的需求,实现销售和服务目标; 4. 回应客户或潜在客户的问询,渠道包括但不仅限于电话、邮件或见面; 5. 通过陌拜电话探索新的潜在客户和业务。 任职要求 1. 出色的销售技巧和电话沟通技巧; 2. 自律,能够独立工作; 3. 自我激励、积极进取、以结果为导向; 4. 有相关电话销售经验的优先; 5. 能够在压力环境下工作; 6. 基本的英语口语能力。
  • 文娱|内容 / 不需要融资 / 2000人以上
    岗位职责: 1. 销达成销售协议,实现销售目标; 2. 参与所有销售和推广活动; 3. 发展和维护与新老客户的关系,通过积极了解他们的需求,实现销售和服务目标; 4. 回应客户或潜在客户的问询,渠道包括但不仅限于电话、邮件或见面; 5. 通过陌拜电话探索新的潜在客户和业务。 任职要求 1. 出色的销售技巧和电话沟通技巧; 2. 自律,能够独立工作; 3. 自我激励、积极进取、以结果为导向; 4. 有相关电话销售经验的优先; 5. 能够在压力环境下工作; 6. 基本的英语口语能力。
  • 10k-20k 经验3-5年 / 本科
    企业服务,医疗丨健康 / 上市公司 / 2000人以上
    We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. Responsibility ·Provide global support covering all issues related to Veeva Vault ·Learn everything about our software and use that knowledge to ensure client success ·Support the client administrators across multiple organizations ·Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues ·Create and maintain knowledge articles in our customer support portal. ·Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration ·Provide coordinated support for getting new releases and configuration changes into production ·Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds ·Be a client facing representative of the Development and Product teams ·Document new processes and keep existing documentation and tools up to date as the environment changes ·Interface with engineering, product management and professional services when necessary ·Availability to work a rotating weekend on call schedule Requirements ·Excellent verbal and written communication skills in English and Japanese ·Previous technology / admin / software / level 2 support related work experience ·Bachelor’s degree in a related field or equivalent experiences ·Proven ability to collaborate and build strong relationships with customers ·Experience working successfully in a rapidly changing environment ·Professional approach, exceptional customer service is essential ·Knowledge document management systems ·Detail oriented, able to manage multiple tasks and priorities
  • 10k-15k 经验3-5年 / 大专
    企业服务,医疗丨健康 / 上市公司 / 2000人以上
    We are currently seeking a talented Product Support Engineer in Dalian, China, to join our busy Product Support Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences. As a member of the Product Support team you will be charged with supporting our customers, as well as internal stakeholders, such as our Consulting and Sales Engineering teams. You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. *Provide global support covering all issues related to Veeva Vault *Learn everything about our software and use that knowledge to ensure client success *Support the client administrators across multiple organizations *Troubleshoot critical production issues affecting end-users, including system unavailability and data integrity issues *Create and maintain knowledge articles in our customer support portal. *Handle inquiries regarding all technical issues, information requests on application capabilities, navigation, installation or configuration *Provide coordinated support for getting new releases and configuration changes into production *Gather information for analysis, carry out the necessary research, setup test environments, replicate issues *****ly and propose resolutions or workarounds *Be a client facing representative of the Development and Product teams Document new processes and keep existing documentation and tools up to date as the environment changes *Interface with engineering, product management and professional services when necessary *Availability to work a rotating weekend on call schedule * Excellent verbal and written communication skills in English and Korean * Previous technology / admin / software / level 2 support related work experience *Bachelor’s degree in a related field or equivalent experiences *Proven ability to collaborate and build strong relationships with customers * Experience working successfully in a rapidly changing environment *Professional approach, exceptional customer service is essential *Knowledge document management systems *Detail oriented, able to manage multiple tasks and priorities
  • 8k-15k·13薪 经验不限 / 本科
    企业服务,工具,物联网 / 不需要融资 / 50-150人
    Client Service Representative Requirements: - Proficiency in English is essential. - Fluency in Chinese, Korean, or Japanese is highly desirable. - Ability to work flexible shifts, including public holiday and weekends. - Strong communication and problem-solving skills. - Previous experience in a customer service or client-facing role is a plus. - Experience with P2P (peer-to-peer) platforms or payment systems is highly advantageous. 客户服务代表 要求: -精通英语是必不可少的。 -汉语、韩语或日语流利者优先。 -能够灵活轮班工作,包括公共假日和周末。 -有较强的沟通能力和解决问题的能力。 -有客服或面对客户工作经验者优先。 -有P2P(点对点)平台或支付系统经验者优先。
  • 8k-12k·13薪 经验不限 / 本科
    软件服务|咨询 / 不需要融资 / 50-150人
    岗位职责 1. 向全球客户通过email/live chat/phone call提供纯英文技术支持(包括了售前和售后的支持); 2. 书写、整理产品英文技术文档; 3. 协助公司内部及客户的技术培训工作; 4. 收集分析客户提出的需求与意见,与其他团队协作解决问题。 岗位要求 1. 本科及以上学历,工科专业,计算机及相关专业优先考虑; 2. CET-6级,具有优秀的英语听、说、读、写能力; 3. 具有良好的表达、沟通和协作能力; 4. 具有优秀的解决问题和总结问题能力; 5. 重视团队合作,工作积极勤奋。 其他信息此岗位无需出差,有出国交流机会; Technical Support Representative Brief Description Provide excellent customer service in accordance with company policies, procedures and philosophies. The Technical Support Representative is the primary point of contact for incoming customer queries relating to technical issues and questions regarding customer communication products and services. Responsibilities 1. Provide day-to-day customer contact via online chats, emails, help desk and phone calls and actively seeks resolution to customer problems with designated products and service lines 2. Write and update knowledge base and technical support documentations to reflect current technical information on product 3. Provide assistance for the technical training to customers and internal teams. 4. Collect and analyse the suggestions and feature requests from the customers. Coordination with internal teams to provide solution to the customers. Experience and Qualifications 1. Bachelor degree or above (engineering course). Computer science or related major is preferred. 2. CET-6 certificate. Excellent verbal and written English skills. 3. Strong communication skills. Ability to interact with customers and internal teams on a professional level. 4. Excellent investigative and problem solving skills. 5. Works well in a “team” environment.OtherNo need to travel. But have the chance for overseas exchange.Dedicated foreign teacher for technical support representative. Provide training for verbal and written English skills. Provide weekly training (Internal training). 大名软件是微软黄金合作伙伴 大名软件是TWAIN工作组会员 官网: http://www.damingsoft.com/
  • 13k-20k·13薪 经验3-5年 / 本科
    软件服务|咨询 / 不需要融资 / 50-150人
    职位描述: 岗位职责 1. 向全球客户通过email/live chat/phone call提供纯英文技术支持(包括了售前和售后的支持); 2. 书写、整理产品英文技术文档; 3. 协助公司内部及客户的技术培训工作; 4. 收集分析客户提出的需求与意见,与其他团队协作解决问题。 岗位要求 1. 本科及以上学历,工科专业,计算机及相关专业优先考虑; 2. 3年以上软件技术支持或者1年以上软件开发经验; 3. CET-6级,具有优秀的英语听、说、读、写能力; 4. 具有良好的表达、沟通和协作能力; 5. 具有优秀的解决问题和总结问题能力; 6. 重视团队合作,工作积极勤奋。 Technical Support Representative Brief Description Provide excellent customer service in accordance with company policies, procedures and philosophies. The Technical Support Representative is the primary point of contact for incoming customer queries relating to technical issues and questions regarding customer communication products and services. Responsibilities 1. Provide day-to-day customer contact via online chats, emails, help desk and phone calls and actively seeks resolution to customer problems with designated products and service lines 2. Write and update knowledge base and technical support documentations to reflect current technical information on product 3. Provide assistance for the technical training to customers and internal teams. 4. Collect and analyze the suggestions and feature requests from the customers. Coordination with internal teams to provide solution to the customers. Experience and Qualifications 1. Bachelor degree or above (engineering course). Computer science or related major is preferred. 2. More than 3 years of software technical support or more than 1 year of software development experience. 3. CET-6 certificate. Excellent verbal and written English skills. 4. Strong communication skills. Ability to interact with customers and internal teams on a professional level. 5. Excellent investigative and problem solving skills. 6. Works well in a “team” environment. Other No need to travel. But have the chance for overseas exchange.
  • 9k-14k 经验不限 / 本科
    IT技术服务|咨询 / 上市公司 / 2000人以上
    Job Brief: We are looking for a talented UI Designer to create amazing Visual design effect. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artefacts, and transform them into beautiful, intuitive, and functional user interfaces. We need you: *该职位对英文要求较高,需要较为顺畅的口语沟通能力 1. In-depth understanding of business requirements, efficient completion of relevant UI and interaction design of iPhone, Android, web and mobile App. 2. Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience. 3. Execute all visual design stages from concept to final hand-off to engineering. 4. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. 5. Establish and improve product interface visual design specifications 6. Able to cooperate with BA and UX teams, fully understand product requirements, and express product demands with precise design language. We want you: 1. 2-5 years working experience in Internet and finance field, with successful and excellent online business works. 2. Bachelor degree or above, art college graduation/overseas study experience preferred, visual design, graphic design, fine arts and other related majors. 3. Oral English is MUST skill. Should be good enough to communicate with English native speaker individually. 4. Proficiency in key design applications, including Sketch, Illustrator, Photoshop. Prototyping tools, including Axure, Invision, AE, PPT design etc., and strong hand drawing ability. 5. Excellent visual design skills with sensitivity to user-system interaction. 6. Ability to present your designs and sell your solutions to various stakeholders. Ability to solve problems creatively and effectively. 7. Full of work passion, innovation desire and sense of responsibility, able to work under high pressure. 8. UX experience is preferred. 9. Please attach representative design works to your resume.
  • 15k-30k 经验5-10年 / 本科
    游戏 / 未融资 / 500-2000人
    (Senior) Brand Manager - Teamfight Tactics, China Publishing SHANGHAI, CHINA JOB ID: REQ-0003442 You can also check link for more detail about this position: https://www.riotgames.com/en/work-with-us/job/3591735/senior-brand-manager-teamfight-tactics-china-publishing-shanghai-china As a Senior Brand Manager, you will lead projects that harness Riot's creative energies to engage players in China with a deep understanding and appreciation of the Riot Games brand. You'll be working closely with a team of fellow gamers and creative professionals, you will develop a variety of publishing efforts and see them through the execution of key marketing campaigns that bring value, excitement and trust to the players of China. You’ll work closely with brand, ecommerce, communications, production, creatives and our partner teams as well as third-party vendors to bring engaging experiences to more players in China. You’ll collaborate with stakeholders from across the company on the best way to promote and publish the game to the needs of Chinese players. Responsibilities: Create campaign strategies in partnership with LA marketing team that hit the mark in culturally-relevant ways for players Develop and execute key in-game and out-of-game publishing projects and follow through in every step of execution working with internal teams, partner teams, and third-party vendors to deliver value and excitements to players in China Ensure that *****ly developed marketing assets are of the highest standard and representative of a player-focused approach Establish and use KPIs to measure and consistently help to improve marketing performance Track content performance and player sentiment as a day habit, compile analytics to better inform how well different contents reach, inform and engage players thus further improving the content strategy Work across multi-functional teams to facilitate creative development, content support, ecommerce tactics, *****ization and gameplay analytics Coordinate complex schedules across a variety of time zones, arrange meeting, and manage publishing calendar to support internal and partner usage Maintain and evolve the core brand of our games, formulating a long-standing connection with our players through brand building and expansion Be a key source of information about all player-facing contents in the China market, and act as a nexus of publishing knowledge and communication.
  • 7k-14k 经验1-3年 / 大专
    移动互联网,消费生活 / A轮 / 150-500人
    首先,您先传一份简历, 我筛选简历后会安排当面面试。 Hi,求职者,很幸运你能刷到我写的帖子,厨芯智能洗碗机正在苏州及周边市场深耕和开拓(空白市场潜力巨大)。这对你是个难得的机会,当你看到这个帖子的时候决定着可能有机会进入一家行业领头的创业公司,创业四年中下沉百余座城市,全球首台AI商厨洗碗机设备诞生于此,商厨领域率先采用LIS以及Alot模式,用科技赋能传统工业发展。4年时间取得友商数百座城市用十几年的成绩,你是否觉得这很酷,很酷的公司需要更酷的你! 钱,情,梦是每一个有理想的青年人的追求,同样也是我们希望带给您的,生活不易,愿您能早日遇到心怡的公司,带给您能力上的成长,让您的生活有较好的物质保障,同时给您良好的工作环境。 简单说一下厨芯是谁? 一、如果你想加入一个优秀团队: 清华北大创始背景,来自美团、腾讯、苹果等**公司的核心团队, 以及在华为带领团队打造“麒麟芯片”的硬件产品研发高管。 公司有完善的成长-晋升体系(TOP SALE或管理成长路径) 二、如果你想寻找一个发展平台: 经历了三年初创期,已完成主要一线城市的布局,公司又刚完成超过 2.3 亿元 B 系列轮融资,由蓝图创投领投,前美团 COO 干嘉伟、和君资本等跟投,2020年主要开拓重庆、成都、武汉、长沙、郑州、西安、太原等几十个城市。 公司目前总部在北京,辐射华北、华东、华南几个大区,接下来会开拓30-50个城市分公司,大量的成长机会和发展机会。 2021预计全国开城30+…… 三、如果你在寻找好的产品、好的市场: 900万餐饮门店,食药监行业监管,刚性需求,自主研发生产的智能洗碗机产品,未来千亿级市场。 成立短短三年,厨芯的业务目前覆盖超过了全国 75 个城市,累计服务超过 3000 个餐饮品牌,客户包括超意兴,凯瑞集团,外婆家、呷哺呷哺、木屋烧烤等知名餐饮品牌。 厨芯已经是领域里全国出货量**的品牌,行业占有率超过 20%; 四、如果你挣钱欲望较强烈: 基本底薪:底薪5K,每单提成2000+左右,成熟销售每月不低于4单; 一年以上销售平均收入不低于2W; TOP收入不低于100W/年,另加期权。 岗位福利:六险一金+高温补贴+每月团建+年度体检+节假日礼品; 岗位要求: 看能力,看思考,看发展。欢迎优秀应届毕业生,吃苦耐劳,积极正能量,在校有优秀的学习成绩/社团活动表现; 其他激励: 各种公司激励活动PK奖励,团队激励随奖随发,每周,每月不间断。 五、BR(Business Representative)岗位职责: 1. 不断学习并掌握公司业务政策和产品知识; 2. 通过上门拜访、电话等多种方式进行客户挖掘开发工作,向客户介绍产品功能; 3. 分析目标客户需求,通过不断的学习提升沟通谈判技巧,为客户提供合理化的建议; 4. 与客户进行商务谈判并签约的整个销售过程,并负责跟进客户回款,以达成销售指标; 5. 维护客户关系,及时有效的处理客户提出的问题,通过良好的服务规范提高客户满意度和公司品牌形象; 6. 定期收集公司产品在市场上的情况以及客户的反馈跟踪、为产品改进或策略决策提供参考; 7. 分享与学习同事的成功经验,和同事和睦相处,营造良好的工作氛围。 六、tips: 1.正直的价值观,贿赂徇私舞弊等一经发现严肃处理 2.工作单休,没有艰苦奋斗价值观的不建议考虑 3.公司没有酒文化,官僚主义。这是当初我选择厨芯的重要原因之一
  • 17k-23k·14薪 经验不限 / 本科
    移动互联网,汽车丨出行 / 不需要融资 / 150-500人
    Responsibilities: Support other Project manager, assist department manager for Team improvement and management. Push and Follow up project planning. Set up project team of cross functions. Lead team to build and update project planning. Arrange project team meeting with team members, distribute project tasks to team members, if need, to make judgment for team. Prepare APDS TG audit, and arrange team members to review Phase performance for every APDS phases. Lead team to set up project target, including Quality, Cost, timing planning and resource requirement. In project, work as Customer representative, get and forward Customer information. Control project and product cost. Requirements: More than 3 years of experience in automotive company or related field With good knowledge of Automobile parts development Good management skills, cross-function teams leading experience is preferred Fluent in English
  • 12k-20k·15薪 经验3-5年 / 本科
    硬件,企业服务,其他 / A轮 / 少于15人
    - 负责本公司新产品开发项目管理工作的整体推进和项目总体进度的跟踪。 Push and Follow up project planning. - 负责推荐成立产品开发项目小组; Set up project team of cross functions. - 负责召集制定和更新“产品开发进度计划”; Lead team to build and update project planning. - 负责对项目小组成员与项目相关的工作的安排,组织和召开项目小组会议,做出必要的仲裁; Arrange project team meeting with team members, distribute project tasks to team members, if need, to make judgment for team. - 负责起草阶段评审资料;负责组织项目组成员对项目各阶段工作进行评审; Prepare APDS TG audit, and arrange team members to review Phase performance for every APDS phases. - 领导项目小组完成质量、成本、费用以及期限目标,并按阶段进行项目跟踪和项目管理;拟定、优化、调整计划并确定资源上的需求; Lead team to set up project target, including Quality, Cost, timing planning and resource requirement. - 在项目中作为客户代表,了解客户的需求信息,负责获取客户对项目的要求并向项目小组提出相应的要求; In project, work as Customer representative, get and forward Customer information. - 负责开发过程中产品成本和项目费用控制; Control project and product cost. - 其他部门经理布置的任务. Other tasks as directed by Department Manager. Requirements: - 熟练掌握,运用APQP管理项目开发; Good skill to develop new project at APQP basis; - 能熟练运用SPC, MSA, PFMEA等质量管理工具; Good at tools of quality management such as SPC, MSA, PFMEA; - 英语说写流利;熟练使用MSOFFICE,AutoCAD; Good English speaking and writing; good at MS OFFICE, AutoCAD1)
  • 5k-9k 经验在校/应届 / 不限
    物流|运输 / 未融资 / 50-150人
    岗位职责:贴标签扫描手工活工作简单轻松坐班任职要求:16-50岁身体健康不体检长白班岗位福利:两人间宿舍可安排夫妻房兄弟房上班时间:早上9点到晚上8点一天工作10左右薪资待遇:小时工26块钱一个小时纯小时 正式工2800底薪加加班费加五险一金综合薪资7000块钱以上